Partnering closely with the ES G4G Program Director and cross-functional stakeholders, this ... strategy into execution across a highly matrixed environment. This leader will serve as the ...
Partnering closely with the ES G4G Program Director and cross-functional stakeholders, this ... strategy into execution across a highly matrixed environment. This leader will serve as the ...
Sr. Director, Data Warehouse and AI
Indianapolis, IN · On-site +1
Summary The Sr. Director, Data Warehouse & AI is responsible for defining and leading the strategy ... Demonstrated ability to align data and AI initiatives to business strategy and operational outcomes
Sr. Director, Data Warehouse and AI
Indianapolis, IN · On-site +1
Summary The Sr. Director, Data Warehouse & AI is responsible for defining and leading the strategy ... Demonstrated ability to align data and AI initiatives to business strategy and operational outcomes
Director of Strategy
Indianapolis, IN · On-site
$75K/yr
This role, Director of Strategy, oversees the planning, execution, and delivery of multiple ... Analyze operations to evaluate performance of the specific program or its staff in meeting ...
Director of Strategy
Indianapolis, IN · On-site
$75K/yr
This role, Director of Strategy, oversees the planning, execution, and delivery of multiple ... Analyze operations to evaluate performance of the specific program or its staff in meeting ...
Director of Strategy
Indianapolis, IN · On-site
$75K/yr
This role, Director of Strategy, oversees the planning, execution, and delivery of multiple ... Analyze operations to evaluate performance of the specific program or its staff in meeting ...
Director of Strategy
Indianapolis, IN · On-site
$75K/yr
This role, Director of Strategy, oversees the planning, execution, and delivery of multiple ... Analyze operations to evaluate performance of the specific program or its staff in meeting ...
Job Summary The Director of Operations has primary responsibility for setting the strategy and for the operational planning of the facility and accountability for its successful execution. The ...
Job Summary The Director of Operations has primary responsibility for setting the strategy and for the operational planning of the facility and accountability for its successful execution. The ...
Lead and develop a team of 2-15 direct reports in a player-coach capacity,monitoringindividual ... strengthen strategy and planning. * Lead and support change management efforts by coaching and ...
Lead and develop a team of 2-15 direct reports in a player-coach capacity,monitoringindividual ... strengthen strategy and planning. * Lead and support change management efforts by coaching and ...
Lead and develop a team of 2-15 direct reports in a player-coach capacity,monitoringindividual ... strengthen strategy and planning. * Lead and support change management efforts by coaching and ...
Lead and develop a team of 2-15 direct reports in a player-coach capacity,monitoringindividual ... strengthen strategy and planning. * Lead and support change management efforts by coaching and ...
Director of Recovery
Evansville, IN · On-site
The Director of Recovery is responsible for leading SIGMA Recovery, SIGMA Group's asset management ... Strategy & Operations * Own the overall strategy, structure, operating model (software, storage ...
Director of Recovery
Evansville, IN · On-site
The Director of Recovery is responsible for leading SIGMA Recovery, SIGMA Group's asset management ... Strategy & Operations * Own the overall strategy, structure, operating model (software, storage ...
Director, Operations
Greenfield, IN · On-site
Job Summary The Director of Operations has primary responsibility for setting the strategy and for the operational planning of the facility and accountability for its successful execution. The ...
Director, Operations
Greenfield, IN · On-site
Job Summary The Director of Operations has primary responsibility for setting the strategy and for the operational planning of the facility and accountability for its successful execution. The ...
The Director of Recovery is responsible for leading SIGMA Recovery, SIGMA Group's asset management ... Strategy & Operations * Own the overall strategy, structure, operating model (software, storage ...
The Director of Recovery is responsible for leading SIGMA Recovery, SIGMA Group's asset management ... Strategy & Operations * Own the overall strategy, structure, operating model (software, storage ...
The Director, Event Operations serves as the operational backbone of the Events & Experiences ... This role requires a highly strategic operator who can balance long-term planning with real-time ...
The Director, Event Operations serves as the operational backbone of the Events & Experiences ... This role requires a highly strategic operator who can balance long-term planning with real-time ...
The Director of Operations (DO) holds primary responsibility for the success of the branch. This ... Partner with the ADO and/or VP to align branch strategy with financial objectives and market ...
The Director of Operations (DO) holds primary responsibility for the success of the branch. This ... Partner with the ADO and/or VP to align branch strategy with financial objectives and market ...
Director of Operations
Jeffersonville, IN · On-site
The Director of Operations (DO) holds primary responsibility for the success of the branch. This ... Partner with the ADO and/or VP to align branch strategy with financial objectives and market ...
Director of Operations
Jeffersonville, IN · On-site
The Director of Operations (DO) holds primary responsibility for the success of the branch. This ... Partner with the ADO and/or VP to align branch strategy with financial objectives and market ...
... finance, strategy, and analytics teams to improve operational reliability, reduce variation ... The System Director serves as a key driver of a disciplined operating model by establishing ...
New
... finance, strategy, and analytics teams to improve operational reliability, reduce variation ... The System Director serves as a key driver of a disciplined operating model by establishing ...
New
The Executive Director, reporting directly to the Regional Director of Operations or Divisional Director of Operations, serves as the senior leader of the Community with responsibility for strategic ...
Quick apply
The Executive Director, reporting directly to the Regional Director of Operations or Divisional Director of Operations, serves as the senior leader of the Community with responsibility for strategic ...
The Executive Director, reporting directly to the Regional Director of Operations or Divisional Director of Operations, serves as the senior leader of the Community with responsibility for strategic ...
The Executive Director, reporting directly to the Regional Director of Operations or Divisional Director of Operations, serves as the senior leader of the Community with responsibility for strategic ...
Develops and leads on a transformation vision and strategy aligned to the overall West Vantage OU ... Represents global operations as a customer interface facilitating continuous improvement and a ...
Develops and leads on a transformation vision and strategy aligned to the overall West Vantage OU ... Represents global operations as a customer interface facilitating continuous improvement and a ...
Develops and leads on a transformation vision and strategy aligned to the overall West Vantage OU ... Represents global operations as a customer interface facilitating continuous improvement and a ...
Develops and leads on a transformation vision and strategy aligned to the overall West Vantage OU ... Represents global operations as a customer interface facilitating continuous improvement and a ...
Due to continued growth, Leeco is seeking a Director of Operations to provide strategic leadership for the company's warehouse, distribution and steel plate processing operations. This role is ...
New
Due to continued growth, Leeco is seeking a Director of Operations to provide strategic leadership for the company's warehouse, distribution and steel plate processing operations. This role is ...
New
Director of Operations
Portage, IN · On-site
Due to continued growth, Leeco is seeking a Director of Operations to provide strategic leadership for the company's warehouse, distribution and steel plate processing operations. This role is ...
New
Director of Operations
Portage, IN · On-site
Due to continued growth, Leeco is seeking a Director of Operations to provide strategic leadership for the company's warehouse, distribution and steel plate processing operations. This role is ...
New
Strategy And Operations Director information
How does a Strategy and Operations Director typically collaborate with other departments to drive organizational success?
What does a Strategy and Operations Director do?
What is the difference between Strategy And Operations Director vs Business Development Manager?
| Aspect | Strategy And Operations Director | Business Development Manager |
|---|---|---|
| Required Credentials | Typically requires a bachelor's degree in business, management, or related field; often an MBA; extensive experience in strategy and operations | Usually holds a bachelor's degree in business, marketing, or related field; experience in sales or client relations |
| Work Environment | Oversees strategic planning and operational processes across departments; works closely with executive leadership | Focuses on identifying new business opportunities, building client relationships, and sales growth |
| Employer & Industry Usage | Common in corporate, manufacturing, and service industries for high-level strategic roles | Prevalent in sales-driven industries like tech, finance, and consulting for growth roles |
The Strategy And Operations Director primarily focuses on high-level strategic planning and operational efficiency within an organization, working closely with leadership. In contrast, a Business Development Manager concentrates on expanding the company's market presence through sales and client acquisition. While both roles require strategic thinking, their core responsibilities and daily activities differ significantly.
What are the key skills and qualifications needed to thrive as a Strategy and Operations Director, and why are they important?
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- Director Operational Excellence Salary
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 20 days ago
Salesforce rating
8.0
Based on 57 frontline employees who took The Breakroom Quiz
96th of 204 rated software companies
Job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Employee SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The G4G program is essential to ensuring our globally distributed GTM teams have what they need to begin selling and achieve a fast start at the beginning of each fiscal year. Partnering closely with the ES G4G Program Director and cross-functional stakeholders, this individual will lead complex, enterprise-wide workstreams, drive operational rigor, and ensure seamless execution across a highly visible and business-critical program.
Success in this role requires exceptional program management expertise, strong stakeholder influence, systems thinking, and the ability to translate strategy into execution across a highly matrixed environment. This leader will serve as the operational backbone of the program, driving alignment, managing dependencies, mitigating risks, and ensuring key milestones are delivered on time and with quality.
This role also requires an AI-native mindset and a passion for redesigning work. The ideal candidate continuously identifies opportunities to simplify processes, leverage AI-powered tools and automation, and improve operational effectiveness at scale. They will champion innovative ways of working, helping modernize how Employee Success delivers programs, manages operations, and drives impact.
Program Management & Planning
- Own and maintain program plans, managing critical timelines, milestones, dependencies, and stakeholder alignment across ES (HR), Finance, Sales Strategy & Operations, IT, and other cross-functional teams
- Build and manage governance structures, RACI frameworks, and reporting cadences, ensuring accountability and alignment across stakeholders
- Contribute to program timeline development and milestone alignment with key stakeholders
- Oversee complex workstreams, ensuring process optimizations are implemented, execution remains on track, and dependencies across teams are proactively managed
- Create and maintain RAID logs and automate status reporting for program leadership
- Manage program communications channels and infrastructure, identifying opportunities to automate and streamline communications through AI and digital tools
- Coordinate across program workstream leaders, executives, and cross-functional stakeholders, preparing leadership updates, risk summaries, recommendations, and decision materials
- Prepare and facilitate program meetings, including agenda development, decision tracking, action-item management, and stakeholder follow-up
- Lead retrospectives, lessons learned exercises, and continuous improvement efforts informed by operational insights and stakeholder feedback
- Support Employee Success strategic initiatives and transformation efforts as business priorities evolve
Systems, Data & Operations
- Build and maintain strong partnerships with systems, analytics, and data teams across the business, ensuring alignment and surfacing risks to program leadership
- Identify, document, and prioritize system enhancements and process improvements informed by retrospectives, stakeholder feedback, audits, and operational reviews
- Lead cross-functional efforts to improve data quality, automate reporting, streamline workflows, and enhance operational efficiency
- Partner with Finance, Engineering, Business Technology, and Position Management teams on process improvement and automation initiatives
- Drive Orgvue and workforce planning activities, ensuring program readiness, stakeholder alignment, and timeline adherence
- Support audit and correction processes, including organizational hierarchy, job profile, and systems data reviews
- Contribute to multi-year transformation initiatives across Employee Success, identifying opportunities to modernize systems, simplify processes, improve operational efficiency, and leverage AI-enabled solutions
Process Transformation & AI Innovation
- Champion AI-enabled ways of working by identifying opportunities to automate manual processes, improve decision-making, and increase operational scalability
- Evaluate and redesign workflows to eliminate inefficiencies and improve stakeholder experiences across Employee Success programs
- Partner with Digital Success, Engineering, and Systems teams to implement automation, agentic solutions, and process improvements
- Serve as a thought leader in operational excellence, continuously challenging legacy processes and introducing innovative approaches to work
- Develop repeatable frameworks, governance models, and scalable operating mechanisms that improve program execution across Employee Success
Enablement
- Develop and maintain enablement resources, documentation, and operating guides that serve as sources of truth for stakeholders across strategic Employee Success programs
- Plan and facilitate enablement sessions, workshops, and training experiences to drive consistent execution across programs and initiatives
- Support communication and change management strategies tied to large-scale planning, transformation, and operational initiatives
- Partner with stakeholders to create clear, actionable guidance that improves adoption, readiness, and execution
Education
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field required
- Master's degree (MBA, MHRM, or equivalent) preferred
Experience
- 8+ years of experience in program management, operations, business transformation, consulting, HR strategy, or related fields
- Proven success leading complex, enterprise-wide programs with executive visibility and cross-functional stakeholders
- Experience applying change management principles to large-scale initiatives, including stakeholder communication, adoption strategies, and organizational readiness
- Demonstrated experience driving operational transformation, process redesign, and scalable business solutions
- Experience influencing senior leaders and driving alignment across highly matrixed organizations without direct authority
- Experience leveraging AI, automation, analytics, or emerging technologies to improve business outcomes and redesign work
- Experience working with Engineering, Systems, Analytics, or Business Technology teams on automation and data initiatives
- Familiarity with HR systems such as Workday, Orgvue, or similar platforms preferred
- Prior exposure to workforce planning, go-to-market operations, annual planning cycles, or large-scale business transformations is advantageous
Skills & Competencies
- Exceptional organizational and program management skills with strong attention to detail and execution excellence
- AI-fluent with demonstrated ability to leverage AI-powered tools, automation, and emerging technologies to improve business outcomes
- Strong systems-thinking mindset with the ability to identify opportunities to simplify, standardize, automate, and redesign work
- Excellent written and verbal communication skills, including the ability to prepare executive-level presentations, updates, and recommendations
- Strong executive presence and stakeholder management skills with the ability to influence across functions and organizational levels
- Comfortable navigating ambiguity, driving clarity, and managing competing priorities in fast-paced environments
- Collaborative, relationship-driven approach with a strong bias for action and continuous improvement
- Proficiency in Google Workspace, Slack, project management tools, and data analysis tools; experience with Salesforce, Workday, or similar enterprise platforms is a plus
- Ability to synthesize complex data into actionable insights, recommendations, and program health reporting for leadership
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.What Salesforce employees say
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