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Operations Director Jobs in Indiana (NOW HIRING)

Babila Logistics

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Operations Director

Greenfield, IN · On-site

$50K - $101K/yr

Operations Director Location: Indianapolis, IN Department: Operations Reports To: Chief Executive Officer (CEO) FLSA Status: Exempt Position Summary The Operations Director is responsible for leading ...

Indy Reads

Academic Operations Director

Indianapolis, IN · On-site

$50K - $60K/yr

Position Overview The full-time Academic Operations Director is responsible for support of Indy Reads' academic programs. Reporting to the Vice President of Community Impact (VPCI), the Academic ...

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All JobsOperations JobsOperations Director JobsOperations Director Jobs in Indiana

Operations Director information

See Indiana salary details

$32.4K

$102.5K

$170.8K

How much do operations director jobs pay per year?

As of Jul 10, 2026, the average yearly pay for operations director in Indiana is $102,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,900.00 per year, depending on experience, location, and employer.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an Operations Director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.
More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Indiana? The most popular types of Operations jobs in Indiana are:
What cities in Indiana are hiring for Operations Director jobs? Cities in Indiana with the most Operations Director job openings:
Operations Director jobs near you
Infographic showing various Operations Director job openings in Indiana as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $102,465 per year, or $49.3 per hour.

Operations Director

Babila Logistics

Greenfield, IN • On-site

$50K - $101K/yr

Full-time

Medical

Posted 28 days ago

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Job description

Job Description

Operations Director

Location: Indianapolis, IN
Department: Operations
Reports To: Chief Executive Officer (CEO)
FLSA Status: Exempt

Position Summary

The Operations Director is responsible for leading the day-to-day operations of Babila Logistics, ensuring operational excellence, financial performance, regulatory compliance, and exceptional service delivery. This role oversees all aspects of the Amazon DSP business, including dispatch, fleet management, payroll, recruiting, safety, compliance, performance management, and strategic initiatives to drive growth and profitability.

The Operations Director serves as a member of the executive leadership team and is expected to develop scalable processes, coach leaders, and build a high-performing culture aligned with the Company's values.

Key Responsibilities

Operational Leadership

  • Direct and oversee all daily delivery operations to ensure routes are executed safely, efficiently, and in compliance with Amazon standards.
  • Lead Dispatch, Fleet Management, Driver Support, Recruiting, and Administrative functions.
  • Develop and implement operational strategies that improve productivity, quality, and profitability.
  • Establish and monitor key operational metrics and drive continuous improvement initiatives.
  • Ensure all routes are fully staffed and dispatched successfully with minimal operational disruptions.

Team Leadership & Performance Management

  • Recruit, develop, coach, and evaluate Dispatchers, Fleet Managers, Trainers, and Delivery Associates.
  • Conduct weekly leadership meetings and performance reviews.
  • Develop corrective action plans and oversee disciplinary actions, including coaching, warnings, suspensions, and terminations.
  • Foster a culture of accountability, teamwork, safety, and continuous improvement.

Payroll & Compensation Administration

  • Oversee weekly payroll processing and ensure all employee timecards are accurate prior to payroll submission.
  • Audit payroll records, overtime, missed punches, and ADP time entries to ensure compliance with company policy and labor laws.
  • Partner with dispatch and leadership teams to resolve payroll discrepancies.
  • Ensure employees are paid accurately and on time.

Incentive Program Management

  • Design, administer, and monitor driver and leadership incentive programs.
  • Track eligibility and calculate weekly and monthly performance bonuses based on safety, attendance, productivity, quality, and customer experience metrics.
  • Recommend enhancements to incentive structures to improve employee engagement and operational performance.
  • Ensure incentive payments are processed accurately through payroll.

Financial Management

  • Develop and manage operational budgets.
  • Monitor labor costs, overtime, fleet expenses, and operating margins.
  • Identify cost-saving opportunities while maintaining service quality.
  • Analyze financial performance and present recommendations to executive leadership.

Fleet Management

  • Oversee vehicle acquisition, maintenance, repairs, inspections, registrations, and compliance.
  • Ensure maximum fleet availability and minimize downtime.
  • Manage vendor relationships and repair costs.
  • Monitor vehicle damage trends and implement preventive measures.

Safety & Compliance

  • Ensure compliance with Amazon DSP standards, DOT regulations, OSHA requirements, and company policies.
  • Lead investigations into accidents, safety incidents, and customer complaints.
  • Monitor Netradyne, Mentor, and other safety platforms to identify trends and corrective actions.
  • Maintain zero tolerance for unsafe behaviors and ensure timely coaching.

Recruiting & Workforce Planning

  • Oversee recruiting, onboarding, and workforce planning activities.
  • Maintain adequate staffing levels to support operational demand.
  • Develop succession plans for key operational positions.
  • Coordinate training schedules and employee development initiatives.

Performance Reporting & Analytics

  • Develop and maintain dashboards tracking operational KPIs.
  • Prepare weekly and monthly reports on safety, quality, attendance, labor costs, overtime, fleet utilization, and financial performance.
  • Use data-driven insights to support strategic decision-making and improve operational outcomes.

Process Improvement & Strategic Initiatives

  • Design and implement scalable business processes and standard operating procedures.
  • Lead cross-functional projects to improve efficiency and customer satisfaction.
  • Identify automation opportunities and leverage technology to optimize operations.
  • Support business growth initiatives and expansion plans.

Qualifications

  • Bachelor's degree in Business, Operations, Supply Chain, Logistics, or a related field preferred.
  • 5+ years of leadership experience in operations, logistics, transportation, or supply chain management.
  • Experience managing payroll, budgeting, workforce planning, and performance management.
  • Strong understanding of Amazon DSP operations is highly preferred.
  • Proven ability to lead cross-functional teams and drive organizational change.
  • Excellent analytical, communication, and problem-solving skills.
  • Proficiency in Microsoft Excel, Google Workspace, ADP, and reporting tools.

Core Competencies

  • Strategic Leadership
  • Operational Excellence
  • Financial Acumen
  • Data-Driven Decision Making
  • Team Development
  • Project Management
  • Process Improvement
  • Stakeholder Management
  • Change Management
  • Customer Focus
  • Integrity and Accountability

The duties and responsibilities outlined above describe the general nature and level of work performed by the Operations Director and are not intended to be an exhaustive list. Babila Logistics reserves the right to assign additional duties or modify responsibilities based on business needs.