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Sr Operations Manager Jobs in Florida (NOW HIRING)

IntouchCX

Senior Operations Manager

Altamonte Springs, FL · On-site

$80K - $90K/yr

We're hiring a Senior Operations Manager to drive performance and operational excellence for our partners. Our ideal candidate is a leader with a drive to deliver extraordinary results. This role ...

Amazon

Sr. Operations Manager

Ruskin, FL · On-site

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...

Amazon

Sr. Operations Manager

Temple Terrace, FL · On-site

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...

Amazon

Sr. Operations Manager

Jacksonville, FL · On-site

Our Senior Operations Managers are responsible for all budgetary, people development, and operations objectives. The Senior Operations Manager is responsible for all aspects of operations or ...

Amazon

Sr. Operations Manager

Orlando, FL · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

Amazon

Sr Operations Manager, TPA6

Ocala, FL · On-site

Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...

Kane is Able

SR Operations Manager

Ocala, FL · On-site

$87K - $125K/yr

The Sr Operations Manager is responsible for managing all aspects of a supply chain operation. The Sr Operations Manager provides overall direction and oversight in the areas of performance, safety ...

Amazon

Sr Operations Manager, TPA6

Ocala, FL

Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...

ID Logistics

SR Operations Manager

Ocala, FL · On-site

$87K - $125K/yr

The Sr Operations Manager is responsible for managing all aspects of a supply chain operation. The Sr Operations Manager provides overall direction and oversight in the areas of performance, safety ...

Jones Edmunds

Senior Operations Manager

Tampa, FL · On-site

The Senior Operations Manager provides leadership and oversight for one or more offices delivering engineering and consulting services. This role is responsible for operational performance, people ...

Amazon

Sr Operations Manager, TPA6

Ocala, FL · On-site

Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success which is built on a foundation of customer ...

Kasa

Senior Operations Manager

Saint Petersburg, FL · On-site

As a Senior Operations Manager, you will work as the leader of a high-performing team that delivers high-quality outcomes for Kasa's property partners and guests. You will be responsible for the day ...

Kasa

Senior Operations Manager

Saint Petersburg, FL

$80K - $90K/yr

As a Senior Operations Manager, you will work as the leader of a high-performing team that delivers high-quality outcomes for Kasa's property partners and guests. You will be responsible for the day ...

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All JobsSr Operations JobsSr Operations Manager JobsSr Operations Manager Jobs in Florida

Sr Operations Manager information

See Florida salary details

$29.1K

$73.8K

$119.2K

How much do sr operations manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for sr operations manager in Florida is $73,775.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $90,800.00 per year, depending on experience, location, and employer.

What is a Sr operations manager?

Sr Operations Managers are senior-level professionals responsible for overseeing and improving the daily operations of a company or organization. They manage teams, develop strategies to enhance productivity, and ensure that business objectives are met efficiently. Their duties often include budgeting, process optimization, and liaising between departments to solve operational issues. Sr Operations Managers play a key role in driving organizational success through effective leadership and process management.

What is the difference between Sr Operations Manager vs Operations Supervisor?

AspectSr Operations ManagerOperations Supervisor
CredentialsBachelor's degree, often with experience in management or operationsHigh school diploma or equivalent, some experience in operations
Work EnvironmentStrategic planning, overseeing multiple teams or departmentsSupervising daily operations and frontline staff
Employer & Industry UsageCommon in corporate, manufacturing, and logistics sectorsFound in retail, manufacturing, and service industries

The Sr Operations Manager typically holds a higher level of responsibility, focusing on strategic planning and managing multiple teams, while the Operations Supervisor handles daily operational tasks and supervises frontline staff. Both roles require operational knowledge, but the Sr Operations Manager's role is more strategic and leadership-oriented.

What are some common challenges Sr operations managers face when overseeing cross-functional teams?

Sr Operations Managers often encounter challenges coordinating across multiple departments, each with their own priorities and workflows. Balancing resource allocation, ensuring clear communication, and aligning team goals with organizational objectives are key hurdles. Successful managers develop strong collaboration skills and leverage regular meetings, performance metrics, and feedback loops to keep projects on track. Adaptability and a proactive approach to problem-solving are crucial for overcoming these complexities and driving operational excellence.

What are the key skills and qualifications needed to thrive as a Sr operations manager?

To thrive as a Sr Operations Manager, you need strong leadership, process optimization, and strategic planning skills, typically backed by a bachelor's degree in business or a related field and several years of management experience. Familiarity with ERP systems, project management tools, and Six Sigma or Lean certifications is often expected. Exceptional communication, problem-solving, and team-building abilities help drive operational excellence and foster a positive work culture. Mastering these skills ensures efficient business operations, cost control, and achievement of organizational goals.
What cities in Florida are hiring for Sr Operations Manager jobs? Cities in Florida with the most Sr Operations Manager job openings:
Sr Operations Manager jobs near you
Infographic showing various Sr Operations Manager job openings in Florida as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,775 per year, or $35.5 per hour.

Senior Operations Manager

IntouchCX

Altamonte Springs, FL • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 22 days ago

IntouchCX rating

5.0

Company rating: 5.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

53rd of 71 rated call and contact centers

Job description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we've scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job
Are you looking for an exciting new challenge? IntouchCX is looking for you!
As one of the world's leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
We're hiring a Senior Operations Manager to drive performance and operational excellence for our partners. Our ideal candidate is a leader with a drive to deliver extraordinary results. This role requires a fearless attitude and a passion to contribute to our culture.
As Senior Operations Manager, You Will...
  • Ensure proper planning, staffing, and direction of operational functions
  • Review team performance daily to ensure optimal production is reached
  • Ensure proficient training and staff development is achieved across all teams
  • Develop and execute motivational incentives on the floor
  • Be responsible for ramp-up drives and goals
  • Analyze reports and program data, highlighting Key Performance Indicators (KPIs)
  • Create action plans for continuous improvement
  • Ensure Service Level Agreements are met with optimum quality & service
  • Authorize and coordinate staffing schedule changes
  • Participate in partner calls and meetings

As Senior Operations Manager, You Have...
  • 5 to 7 years of management experience in the call center industry
  • A post-secondary diploma or degree with a major in Business
  • Client relationship management experience
  • Experience with managing budgets and understanding statistics
  • Experience maintaining and developing operational statistics, financial management information and results reporting
  • Excellent communication skills, both verbal and written
  • Above average organizational and time management skills
  • Ability to work under tight deadlines
  • Ability to implement change and innovation
  • Ability to communicate with various positions and departments

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
U.S Department of Labor Posters
Benefits of Working as a Senior Operations Manager...
  • Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
  • Amazing career growth opportunities

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