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Square Customer Success Advocate Jobs (NOW HIRING)

ADEX

Customer Success Advocate

Atlanta, GA · On-site

Customer Success Advocate Responsibilities: • Google Contacts Onboarding & Support: o Assist new customer contacts at Google with onboarding processes, including portal setup and initial training ...

Kendall Group

Customer Success Advocate

Fort Wayne, IN · On-site

Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...

Kendall Group

Customer Success Advocate

Fort Wayne, IN · On-site

Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...

Kendall Group

Customer Success Advocate

Portage, MI · On-site

Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...

Kendall Group

Customer Success Advocate

Fort Wayne, IN · On-site

Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...

The Kendall Group

Customer Success Advocate

Portage, MI · On-site

Reporting to the Solution Consultants Manager, the Customer Success Advocate is a key member of the Contract Sales Team. The person in this role will function as the bridge between our sales team and ...

Planful

Customer Success Advocate

As the Customer Success Advocate, you will be responsible for maintaining ongoing business objectives, helping your clients maximize value realization from their Planful solution, giving support for ...

Carrier Enterprise

Customer Success Advocate

Customer Success Advocate Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through ...

Planful

Customer Success Advocate

As the Customer Success Advocate, you will be responsible for maintaining ongoing business objectives, helping your clients maximize value realization from their Planful solution, giving support for ...

Ansell

Customer Success Advocate

Iselin, NJ · On-site

$70K - $95K/yr

Ansell is looking for a Customer Success Advocate to join our team in Iselin, NJ! This role supports Ansell's largest and most strategic customers by delivering an exceptional buying experience and ...

Ansell

Customer Success Advocate

Iselin, NJ · Hybrid

$70K - $95K/yr

Ansell is looking for a Customer Success Advocate to join our team in Iselin, NJ! This role supports Ansell's largest and most strategic customers by delivering an exceptional buying experience and ...

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Square Customer Success Advocate information

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$24

$31

How much do square customer success advocate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for square customer success advocate in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $25.96 per hour, depending on experience, location, and employer.

What does a Square Customer Success Advocate do?

A Square Customer Success Advocate is responsible for assisting customers with using Square's products and services, resolving issues, and ensuring a positive experience. They handle inquiries related to account setup, payment processing, hardware, software, and troubleshooting. Advocates also provide guidance on how to maximize the value of Square’s offerings, helping customers grow their businesses. Their goal is to ensure customer satisfaction and foster long-term relationships with Square users.

What are the key skills and qualifications needed to thrive as a Square Customer Success Advocate?

To thrive as a Square Customer Success Advocate, you need strong problem-solving abilities, customer service experience, and familiarity with payment processing systems, often supported by a bachelor's degree or equivalent work background. Proficiency with CRM platforms like Salesforce, Square's own dashboard tools, and help desk software is typically expected. Excellent communication, patience, and the ability to adapt quickly to customer needs are standout soft skills in this role. These skills ensure efficient issue resolution, customer satisfaction, and seamless support for Square’s small business clients.

What are some common challenges faced by Square Customer Success Advocates, and how can new hires prepare for them?

Square Customer Success Advocates often encounter challenges such as managing high volumes of customer inquiries, troubleshooting complex payment issues, and adapting to frequent product updates. New hires can prepare by becoming familiar with Square's product suite, developing strong problem-solving skills, and practicing clear communication. Additionally, being comfortable with multitasking and staying organized in a fast-paced, collaborative environment will help advocates provide efficient and empathetic support to customers.

What is the difference between Square Customer Success Advocate vs Square Customer Support Specialist?

AspectSquare Customer Success AdvocateSquare Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in customer serviceHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentProactive customer engagement, account managementReactive support, resolving technical issues
Employer & Industry UsageUsed in SaaS and financial services for customer retentionCommon in tech and payment processing industries for troubleshooting

The main difference is that Square Customer Success Advocates focus on proactive engagement and ensuring customer satisfaction, while Square Customer Support Specialists primarily handle reactive technical support. Both roles require strong communication skills and industry knowledge but serve different stages of the customer journey.

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What states have the most Square Customer Success Advocate jobs?

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Square Customer Success Advocate jobs near you
Infographic showing various Square Customer Success Advocate job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $50,336 per year, or $24.2 per hour.

Customer Success Advocate

Dan Cummins of Georgetown

Georgetown, KY • On-site

Other

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Customer Success Advocate

Our sales and service departments are growing and we are need of additional customer success advocates.

Duties include:

  • Responsible for manufacturer surveys processes and returns
  • Calling to follow up with customers after purchase or service
  • Assist customers with any other needs they may have with their vehicle

You will need:

  • A passion for consistently providing high level customer experiences
  • Excellent verbal and written communication skills
  • Attention to detail and time management
  • The willingness to learn and help
  • To be capable of problem solving while results driven
  • The ability to explain based on product knowledge and technical skill
  • Minor computer skills
  • Professionalism and the ability and desire for growth
  • Valid drivers license and clean driving record

Full Time Perks

  • A culture that welcomes and supports employee growth
  • 5-day work week, full time position, schedule is Monday-Friday
  • Paid holidays
  • Paid vacations
  • Employer contributed healthcare
  • 401k with match

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If interested in applying please send your resume to christinam@dancummins.com or call 859-988-2933

Apply