ZipRecruiter

Log In

1

Spectrum Chat Jobs (NOW HIRING)

Mahmee

Full-Spectrum Doula, Fresno

Fresno, CA · On-site

$55K - $85K/yr

Digital communication tools (messaging, email, video chat) * Familiarity with documenting doula support in digital platforms, Electronic Health Records (EHRs), or similar programs Your ...

next page

Showing results 1-20

People also search for

All JobsSpectrum Chat Jobs

Spectrum Chat information

See salary details

$9

$24

$46

How much do spectrum chat jobs pay per hour?

As of May 31, 2026, the average hourly pay for spectrum chat in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $32.45 per hour, depending on experience, location, and employer.

What is a Spectrum Chat job?

A Spectrum Chat job typically involves providing customer support through online chat for Spectrum, a telecommunications company. Chat agents assist customers with billing inquiries, service issues, troubleshooting, and account management. This role requires strong typing skills, problem-solving abilities, and knowledge of Spectrum’s products and services. It’s a great position for individuals who prefer text-based communication over phone interactions.

What are the key skills and qualifications needed to thrive in the Spectrum Chat position, and why are they important?

To excel as a Spectrum Chat Representative, you typically need excellent written communication skills, quick typing abilities, and a general knowledge of internet, television, or telecommunications services. Familiarity with customer relationship management (CRM) software, chat platforms, and sometimes prior certification in customer support or technical troubleshooting is beneficial. Strong problem-solving skills, patience, and the ability to handle multiple conversations simultaneously set top performers apart. These qualifications are crucial to provide efficient, accurate, and friendly customer support in a fast-paced, digital-first environment.

What does a typical day look like for someone working as a Spectrum Chat Representative?

A typical day as a Spectrum Chat Representative involves engaging with customers via online chat to resolve billing inquiries, technical issues, service changes, and general questions efficiently. You’ll often handle several chat conversations at once, work closely with team leads for escalated cases, and utilize company systems to access account or service information. Continuous learning is encouraged, as representatives frequently receive updates on new services and troubleshooting procedures. Collaboration with supervisors and other departments helps ensure a smooth resolution process and a positive customer experience. Successfully managing a fast-paced workload and providing friendly, accurate support can lead to opportunities for advancement within the customer care team.
More about Spectrum Chat jobs
What cities are hiring for Spectrum Chat jobs? Cities with the most Spectrum Chat job openings:
What states have the most Spectrum Chat jobs? States with the most job openings for Spectrum Chat jobs include:
What job categories do people searching Spectrum Chat jobs look for? The top searched job categories for Spectrum Chat jobs are:
Spectrum Chat jobs near you
Full-Spectrum Doula, Fresno

Full-Spectrum Doula, Fresno

Mahmee

Fresno, CA • On-site

$55K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Mahmee is on a mission to make the United States the best place in the world to give birth by providing wraparound pregnancy and postpartum care that treats the whole you. Mahmee is backed by some of the most well-known venture capital investors in the world, including Goldman Sachs Asset Management, MaC Venture Capital, Mark Cuban, Serena Williams, and Arlan Hamilton, among others.
Mahmee is doing something that almost no one else is doing-we're building sustainable, full-time jobs for doulas. Not side gigs. Not contract chaos. This is a career path, with pay, benefits, a team, and a long-term future in maternal health. We're looking for people who want to be part of this movement.
The goal of this role is to promote health equity, empower patients and optimize patient safety through in-person advocacy, support, and fast connection to care and resources before, during and after childbirth.
You will need experience and/or knowledge in these areas to be successful in this role:
  • Birth doula and postpartum doula standards of practice and ethics
  • Community birth trends and patient-centered approaches to birth planning
  • Scope of non-clinical birth support and boundaries in interdisciplinary care
  • Trauma-informed, anti-racist, and culturally responsive birth work
  • Care coordination and referral practices in maternal health

You must have these skills:
  • Ability to provide prenatal, birth, and postpartum support across diverse populations
  • Excellent verbal and written communication and interpersonal skills to work as part of a team of doulas and maternal care providers

Technology skills:
  • Digital communication tools (messaging, email, video chat)
  • Familiarity with documenting doula support in digital platforms, Electronic Health Records (EHRs), or similar programs

Your responsibilities will include, but are not limited to:
  • In-person attendance to childbirth, and other L&D procedures, as assigned: Provide continuous and comprehensive bedside childbirth doula support; engage Mahmee virtual doula team for backup support when needed; conclude in-person labor support 1-2 hours after delivery occurs
  • In-person prenatal and postpartum doula appointments, as assigned: Provide psychosocial support and anticipatory guidance for patients during pregnancy and postpartum appointments scheduled by a Care Coordinator, including, but not limited to, creating birth plans, preparing for medical office visits, educating on common labor and delivery practices, planning for help at home, debriefing birth stories
  • Patient Communication: Proactive and professional engagement with patients while creating interactions that promote trust, respect, inclusion, and empathy in a virtual environment
  • Escalation of Concerns: Prompt communication to an appropriate clinical team member, including escalation of medical concerns to the patient's obstetrician or primary care provider
  • Coordination: Prompt management of all messaging/interactions utilizing excellent communication skills with accessible and inclusive language. Seamless connection to other members of the care team in lactation, nursing, care coordination, mental health, and nutrition.

Your Benefits Package
  • Competitive pay plus stock options
  • Paid time off, including national holidays and your birthday
  • Health, dental and vision coverage, plus 401(k) and life insurance
  • Annual professional development stipend
  • Paid parental leave

$55,000 - $85,000 a year
Total compensation includes:
- Salaried position: $55,000-$85,000 base, depending on experience and provider level
- Up to $20,000 in additional benefits, including health, dental, and vision coverage, life insurance, 401K, professional development/training stipends, PTO, and stock options
- Signing bonus after first 90 days of employee training and onboarding
- Paid parental leave for both full-time and part-time employees
About Compensation at Mahmee:
Mahmee uses an internally developed provider leveling system to ensure that compensation is fair, transparent, and based on a structured assessment of each candidate's knowledge, skills, and culture fit. This system allows us to run an unbiased hiring process by evaluating every applicant against clear criteria, not just credentials or years of experience. It also supports ongoing career growth by giving providers a clear path to company advancement. Candidates may receive an offer anywhere within the listed salary range based on the level they are determined to be at through our hiring and evaluation process.
Mahmee's Commitment as an Equal Opportunity Employer
Mahmee values diverse experiences. If you have important skills that we haven't listed here, please don't hesitate to apply and tell us more about your unique expertise. Just like we fight for equitable access to healthcare, we also stand for equitable access to career opportunity. Inclusive hiring is incredibly important to our organization, and we welcome individuals of all cultural backgrounds and experiences to apply to our open positions. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.

Apply