SPECTRUM AM is a HOA Management Company that has been in business for over 20 years. We are proud ... Responding to homeowners via Live Chat and Emails * Working extensively with Outlook, and software ...
SPECTRUM AM is a HOA Management Company that has been in business for over 20 years. We are proud ... Responding to homeowners via Live Chat and Emails * Working extensively with Outlook, and software ...
Sage 300 CRE / Timberline, Viewpoint Vista or Spectrum * CMiC, Procore, or similar tools * Advanced ... Let's Chat.
Sage 300 CRE / Timberline, Viewpoint Vista or Spectrum * CMiC, Procore, or similar tools * Advanced ... Let's Chat.
Randolph Air Force Service Center Personnel (Call Center) - $18.74 (33819)
Universal City, TX · On-site
$18.74/hr
... spectrum of Human Resource (HR) questions in a short period of time. * Keeps accurate records of conversations in Right Now Technologies (RNT) database and outline how each call, e-mail, and chat was ...
New
Randolph Air Force Service Center Personnel (Call Center) - $18.74 (33819)
Universal City, TX · On-site
$18.74/hr
... spectrum of Human Resource (HR) questions in a short period of time. * Keeps accurate records of conversations in Right Now Technologies (RNT) database and outline how each call, e-mail, and chat was ...
New
Psychiatric Nurse Practitioner
$80 - $90/hr
M-CHAT-R/F * Optional: TELE-ASD-PEDS or BOSA * Conduct caregiver interviews and clinical ... Experience evaluating children with autism spectrum disorder preferred * Familiarity with DSM-5 ...
Quick apply
Psychiatric Nurse Practitioner
$80 - $90/hr
M-CHAT-R/F * Optional: TELE-ASD-PEDS or BOSA * Conduct caregiver interviews and clinical ... Experience evaluating children with autism spectrum disorder preferred * Familiarity with DSM-5 ...
Research Engineer, Machine Learning
Palo Alto, CA · On-site
$241K/yr
Our offerings include Le Chat, La Plateforme, Mistral Code and Mistral Compute - a suite that ... Engineers can move along the research↔production spectrum as needs or interests evolve. As a ...
Research Engineer, Machine Learning
Palo Alto, CA · On-site
$241K/yr
Our offerings include Le Chat, La Plateforme, Mistral Code and Mistral Compute - a suite that ... Engineers can move along the research↔production spectrum as needs or interests evolve. As a ...
Our offerings include Le Chat, La Plateforme, Mistral Code and Mistral Compute - a suite that ... Engineers can move along the research↔production spectrum as needs or interests evolve. As a ...
Quick apply
Our offerings include Le Chat, La Plateforme, Mistral Code and Mistral Compute - a suite that ... Engineers can move along the research↔production spectrum as needs or interests evolve. As a ...
Agile Scrum Master
Plano, TX · On-site
$68.38 - $76.38/hr
Leverage Copilot Chat (AI) to help formulate and decompose deliverables into epics and user stories ... spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If ...
Agile Scrum Master
Plano, TX · On-site
$68.38 - $76.38/hr
Leverage Copilot Chat (AI) to help formulate and decompose deliverables into epics and user stories ... spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If ...
In this role, you will conduct comprehensive psychological evaluations to diagnose Autism Spectrum ... 3, M-CHAT), and behavioral observations. * Review developmental histories and collateral ...
In this role, you will conduct comprehensive psychological evaluations to diagnose Autism Spectrum ... 3, M-CHAT), and behavioral observations. * Review developmental histories and collateral ...
... spectrum to ensure consistent, high-quality support Develop detailed knowledge of specific product lines and features Handle various types of customer contact including chat, email, inbound and ...
... spectrum to ensure consistent, high-quality support Develop detailed knowledge of specific product lines and features Handle various types of customer contact including chat, email, inbound and ...
... spectrum to ensure consistent, high-quality support Develop detailed knowledge of specific product lines and features Handle various types of customer contact including chat, email, inbound and ...
... spectrum to ensure consistent, high-quality support Develop detailed knowledge of specific product lines and features Handle various types of customer contact including chat, email, inbound and ...
Our offices provide a wide range of services across the orthopaedic spectrum. Requirements: * Must ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Our offices provide a wide range of services across the orthopaedic spectrum. Requirements: * Must ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Practice has the complete spectrum of Nephrology care, with office practice, multiple dialysis ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Practice has the complete spectrum of Nephrology care, with office practice, multiple dialysis ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Our offices provide a wide range of services across the orthopaedic spectrum. Requirements: * Must ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Our offices provide a wide range of services across the orthopaedic spectrum. Requirements: * Must ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Product Technical Support Analyst - Hybrid
Addison, TX · On-site
$10.04 - $18.04/hr
Provide first line support for internal employees via voice and chat channels * Partner with ... spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If ...
Product Technical Support Analyst - Hybrid
Addison, TX · On-site
$10.04 - $18.04/hr
Provide first line support for internal employees via voice and chat channels * Partner with ... spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If ...
Our offices provide a wide range of services across the orthopaedic spectrum. Requirements: * Must ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Our offices provide a wide range of services across the orthopaedic spectrum. Requirements: * Must ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Full spectrum obstetrics and gynecology. * Call coverage 1:6. * Additional call support through an ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...
Full spectrum obstetrics and gynecology. * Call coverage 1:6. * Additional call support through an ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...
Our offices provide a wide range of services across the orthopaedic spectrum. Requirements: * Must ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...
Our offices provide a wide range of services across the orthopaedic spectrum. Requirements: * Must ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...
Product Technical Support Analyst - Hybrid
Pennington, NJ · On-site
$10.04 - $18.04/hr
Provide first line support for internal employees via voice and chat channels * Partner with ... spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If ...
Product Technical Support Analyst - Hybrid
Pennington, NJ · On-site
$10.04 - $18.04/hr
Provide first line support for internal employees via voice and chat channels * Partner with ... spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If ...
Nephrologist
Wethersfield, CT · On-site
Practice has the complete spectrum of Nephrology care, with office practice, multiple dialysis ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...
Nephrologist
Wethersfield, CT · On-site
Practice has the complete spectrum of Nephrology care, with office practice, multiple dialysis ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...
Product Technical Support Analyst - Hybrid
Pennington, NJ · On-site
$10.04 - $18.04/hr
Provide first line support for internal employees via voice and chat channels * Partner with ... spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If ...
Product Technical Support Analyst - Hybrid
Pennington, NJ · On-site
$10.04 - $18.04/hr
Provide first line support for internal employees via voice and chat channels * Partner with ... spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If ...
Spectrum Chat information
See salary details
$9.13 - $12.50
13% of jobs
$14.15 is the 25th percentile. Wages below this are outliers.
$12.50 - $15.87
25% of jobs
The median wage is $18.63 / hr.
$15.87 - $19.23
15% of jobs
$19.23 - $22.60
8% of jobs
$22.60 - $25.96
4% of jobs
$25.96 - $29.33
8% of jobs
$30.48 is the 75th percentile. Wages above this are outliers.
$29.33 - $32.69
9% of jobs
$32.69 - $36.06
9% of jobs
$36.06 - $39.42
4% of jobs
$39.42 - $42.79
3% of jobs
$42.79 - $46.15
3% of jobs
$9
$24
$46
How much do spectrum chat jobs pay per hour?
Does Spectrum have a chat option?
Is it hard to get hired by Spectrum?
What is the starting pay at Spectrum WFH?
What are the key skills and qualifications needed to thrive in the Spectrum Chat position, and why are they important?
To excel as a Spectrum Chat Representative, you typically need excellent written communication skills, quick typing abilities, and a general knowledge of internet, television, or telecommunications services. Familiarity with customer relationship management (CRM) software, chat platforms, and sometimes prior certification in customer support or technical troubleshooting is beneficial. Strong problem-solving skills, patience, and the ability to handle multiple conversations simultaneously set top performers apart. These qualifications are crucial to provide efficient, accurate, and friendly customer support in a fast-paced, digital-first environment.
What is a Spectrum Chat job?
A Spectrum Chat job typically involves providing customer support through online chat for Spectrum, a telecommunications company. Chat agents assist customers with billing inquiries, service issues, troubleshooting, and account management. This role requires strong typing skills, problem-solving abilities, and knowledge of Spectrum’s products and services. It’s a great position for individuals who prefer text-based communication over phone interactions.
How to get a job as a chat customer service?
What does a typical day look like for someone working as a Spectrum Chat Representative?
A typical day as a Spectrum Chat Representative involves engaging with customers via online chat to resolve billing inquiries, technical issues, service changes, and general questions efficiently. You’ll often handle several chat conversations at once, work closely with team leads for escalated cases, and utilize company systems to access account or service information. Continuous learning is encouraged, as representatives frequently receive updates on new services and troubleshooting procedures. Collaboration with supervisors and other departments helps ensure a smooth resolution process and a positive customer experience. Successfully managing a fast-paced workload and providing friendly, accurate support can lead to opportunities for advancement within the customer care team.
$15/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Job description
Are you highly organized, and able to master multiple administrative projects and tasks at the same time? Do you have a strong attention to detail and a proactive drive to get work done on time? Have you worked in a front desk or receptionist position? Would you enjoy assisting in community activities, working with homeowners in their community, and providing exceptional customer service to solve their issues? If so, then we would like to get to know you!
Who is SPECTRUM Association Management?
SPECTRUM AM is a HOA Management Company that has been in business for over 20 years. We are proud to be one of the most recognized companies in our industry by winning the Best Places to Work award 17 years in a row. We are energetic and passionate about our goals, and because of our continued growth, we are seeking a qualified candidate to help us achieve them. We are looking forward to hiring customer service professionals who will share our vision, values, and commitment to superior customer service as we continue to build strong and lasting relationships within the communities we serve. Headquartered in San Antonio, we have offices across Texas and Arizona.
SPECTRUM Association Management has won the 17 Best Places to Work award because we care about helping achieve big things in life inside and outside of work.
What does it look like to be an employee at Spectrum Association Management?
-99% of employees believe in the company leadership and future success of the organization.
-96% of employees are proud to work here and love their coworkers!
-93% of employees have felt well supported by management through COVID-19.
General job information:
This position will be responsible for creating and maintaining our customer service experience by delivering extraordinary service to our homeowners.
Essential Duties and Responsibilities
- Welcome the Homeowner in the office Receive Homeowner payments
- Handle walk-in billing questions
- Transfer calls to appropriate parties
- Responding to homeowners via Live Chat and Emails
- Working extensively with Outlook, and software for recording correspondence
- Conflict de-escalation and resolution with difficult or upset customers
- Following up on outstanding issues
- Talk face-to-face to explain situations or billing issues and provide billing support
- Provide high-level customer service Internal and external emails
Job Requirements/Qualities:
- Strong communication skills, both verbal and written
- Ability to understand and carry out oral and written requests
- Problem-solving skills and detail-oriented
- Working knowledge of keyboard and software navigation
- Ability to multitask and learn in a fast-paced environment
- Customer service-minded with the ability to work as part of a team
- Communicates professionally and accurately on the phone with homeowners
- Contributes to a positive team environment
- Demonstrates integrity, honesty, and knowledge that promotes the Spectrum AM Culture
- Strong organization and follow-up
- Maintains a calming demeanor during customer phone interaction and peak times
- Anticipates the needs of our clients by continually evaluating the environment during interfacing
- Delivers renowned customer service to all phone customers and drop-in homeowners by placing the customer first
- SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS
We offer a comprehensive package that is more than just a paycheck
- Recognized as Best Places to Work since 2007!
- Fastest Growing Company - Fast Track 50 in 2020.
- San Antonio-based homeowners' association management company.
- Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
- Work / Life balance.
- 5 weeks of PTO to allow for rest, travel, family, and your hobbies.
- Forty paid hours per year for community service activities.
- 11 Annual Paid Holidays.
- Internal Learning and Development Management System.
- The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
- Free medical clinic in-house (in the San Antonio office - virtual appointments for other offices).
- Well-structured career track plan with a 6-month review.
Schedule: Monday - Friday 8 AM- 5 PM
Pay Rate: $15/hr
Address: 901 South MoPac Expressway Barton Springs Building 1, Suite 300 Austin, TX 78746
Spectrum AM believes the greatest respect we can show a candidate is to conduct a thorough and detailed interview process. If you are ready and willing to invest your time and effort in Spectrum AM, then we will surely invest in getting to know you well if we see a solid match to the position.
If there is a good match and you continue through the process, please be prepared for detailed and multiple steps. This could include a screening interview, department interview, panel interview, employment verifications and dialog with references. Additionally, if we extend an offer, we conduct drug screening and background checks.
About Spectrum Association Management
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
51 - 200 Employees
Headquarters location
San Antonio, TX, US
Year founded
2001