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Spectrum Chat Jobs in Dallas, TX (NOW HIRING)

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Spectrum Chat information

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$24

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How much do spectrum chat jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for spectrum chat in Dallas, TX is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.00 and $32.02 per hour, depending on experience, location, and employer.

What is a Spectrum Chat?

A Spectrum Chat job typically involves providing customer support through online chat for Spectrum, a telecommunications company. Chat agents assist customers with billing inquiries, service issues, troubleshooting, and account management. This role requires strong typing skills, problem-solving abilities, and knowledge of Spectrum’s products and services. It’s a great position for individuals who prefer text-based communication over phone interactions.

What does a Spectrum Chat representative do?

A typical day as a Spectrum Chat Representative involves engaging with customers via online chat to resolve billing inquiries, technical issues, service changes, and general questions efficiently. You’ll often handle several chat conversations at once, work closely with team leads for escalated cases, and utilize company systems to access account or service information. Continuous learning is encouraged, as representatives frequently receive updates on new services and troubleshooting procedures. Collaboration with supervisors and other departments helps ensure a smooth resolution process and a positive customer experience. Successfully managing a fast-paced workload and providing friendly, accurate support can lead to opportunities for advancement within the customer care team.

What are the key skills and qualifications needed to thrive in the Spectrum Chat position?

To excel as a Spectrum Chat Representative, you typically need excellent written communication skills, quick typing abilities, and a general knowledge of internet, television, or telecommunications services. Familiarity with customer relationship management (CRM) software, chat platforms, and sometimes prior certification in customer support or technical troubleshooting is beneficial. Strong problem-solving skills, patience, and the ability to handle multiple conversations simultaneously set top performers apart. These qualifications are crucial to provide efficient, accurate, and friendly customer support in a fast-paced, digital-first environment.

What cities near Dallas, TX are hiring for Spectrum Chat jobs?

Cities near Dallas, TX with the most Spectrum Chat job openings:

Infographic showing various Spectrum Chat job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $50,100 per year, or $24.1 per hour.

Licensed Mental Health Counselor - Remote Therapist (LCSW, LPC, LMFT)

I&S Talk Therapy Counseling Center

Dallas, TX • Remote

Full-time

Posted 2 days ago

New


Job description

Position Overview

The I&S Talk Therapy Counseling Center is seeking passionate and dedicated licensed mental health professionals to join our dynamic network of counselors. As a remote Mental Health Counselor, you will provide compassionate care and support to clients through video sessions, helping them navigate and improve their mental health challenges. With a competitive salary range of USD 90,000 to 104,000 annually and the opportunity for a sign-on bonus, this full-time position allows for flexibility while positively impacting lives.

About the Organization

At I&S Talk Therapy Counseling Center, we prioritize accessibility, integrity, and quality care in our mental health services. Our team consists of diverse counselors, including Licensed Marriage and Family Therapists (LMFT), Licensed Clinical Social Workers (LCSW), Licensed Professional Counselors (LPC), and Psychologists (PsyD), ensuring we can meet the varied needs of our diverse client population. We are committed to supporting our therapists by equipping them with the necessary tools and resources to excel in their practice and achieve their professional aspirations.

Work Environment

This remote position offers a fully virtual work environment, empowering you to manage a flexible schedule that accommodates your lifestyle. You will have access to our comprehensive counselor portal, which streamlines administrative tasks and supports you in delivering effective mental health care. Our culture fosters collaboration and steady support, making it easier for you to focus entirely on your clients' needs.

Key Responsibilities
  • Conduct individual mental health counseling sessions via video chat, ensuring compassionate and ethical practice that adheres to professional standards.
  • Implement solution-focused treatment modalities tailored to each client’s unique circumstances and challenges, promoting positive outcomes.
  • Develop personalized treatment plans based on thorough assessments and ongoing evaluations of clients' progress and goals.
  • Facilitate discussions that encourage clients to gain insights into their thoughts, feelings, and relationships, enhancing self-awareness and personal growth.
  • Help clients establish healthy coping mechanisms to manage their mental health conditions effectively.
Patient Population / Client Focus

The focus of your work will be with stable, low acuity adults who present with a broad spectrum of mental health concerns. You will play a crucial role in helping these individuals navigate life's challenges by equipping them with the necessary skills to enhance their quality of life.

Qualifications
  • A Master's degree in a counseling-related discipline such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current state-issued license (LMFT, LPC, LCSW, or equivalent) allowing you to work independently without supervision.
  • No disciplinary actions or limitations on your license.
  • Excellent interpersonal skills, demonstrating empathetic engagement and effective communication with clients.
  • Strong computer literacy and the ability to utilize telehealth platforms on a reliable computer with webcam and audio capabilities.
  • A dependable internet connection for seamless video conferencing and client interaction.
Preferred Experience
  • Experience in teletherapy or remote counseling is highly advantageous.
  • Familiarity with evidence-based treatment methodologies and a strong understanding of mental health conditions prevalent among adults.
  • Demonstrated ability to manage a clinical caseload efficiently, optimizing time and treatment strategies.
Compensation and Benefits

The position offers a competitive salary ranging from USD 90,000 to 104,000 per year, along with a sign-on bonus for qualified candidates. Additional benefits include:

  • A flexible schedule that lets you set your own hours, fostering work-life balance.
  • Minimal administrative burden with our streamlined processes, allowing you to focus more on client care than paperwork.
  • Access to a robust counselor portal that provides all necessary resources in one convenient location.
  • A steady flow of client referrals aligned with your specialties, eliminating the stress of marketing and client acquisition.
  • Live support from our team to ensure you have help whenever you need it.
Career Growth Opportunities

Joining I&S Talk Therapy Counseling Center opens doors to continued professional development. We are dedicated to helping our therapists reach their career goals by providing access to training, mentorship, and networking with experienced professionals in the field. Your efforts will be recognized, and you will have opportunities to take on more significant roles within our expanding organization.

Why Join Our Team

By becoming a part of our counseling network, you will be engaging with a team that values your expertise and autonomy as a mental health professional. We understand the importance of providing mental health services that are not only effective but also compassionate and tailored to each client's unique situation. Join us in making a real difference in the lives of individuals seeking mental health support.

Application Information

If you are ready to take the next step in your career and make a meaningful impact as a Mental Health Counselor, we invite you to apply today. Please include your current resume along with a cover letter that outlines your qualifications and explains your suitability for this role. We look forward to welcoming you to our compassionate team dedicated to mental wellness.