Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... Maintaining team rosters and distribution lists (e.g., email, chat). * Monitoring and consolidating ...
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... Maintaining team rosters and distribution lists (e.g., email, chat). * Monitoring and consolidating ...
Action Officer
Arlington, VA · On-site
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... Maintaining team rosters and distribution lists (e.g., email, chat). * Monitoring and consolidating ...
Action Officer
Arlington, VA · On-site
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... Maintaining team rosters and distribution lists (e.g., email, chat). * Monitoring and consolidating ...
Action Officer
Arlington, VA · On-site
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... Maintaining team rosters and distribution lists (e.g., email, chat). * Monitoring and consolidating ...
Action Officer
Arlington, VA · On-site
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... Maintaining team rosters and distribution lists (e.g., email, chat). * Monitoring and consolidating ...
Crisis Worker Volunteer - Hotline/Textline
Oakton, VA · On-site
$19 - $24.25/hr
... spectrum disorders, and all individuals who face life crisis. HopeLink Behavioral Health Crisis ... Chat Volunteers, any day 8pm-11pm EST or 9pm-12am EST Hotline volunteers, 4pm-12am EST any day ...
Crisis Worker Volunteer - Hotline/Textline
Oakton, VA · On-site
$19 - $24.25/hr
... spectrum disorders, and all individuals who face life crisis. HopeLink Behavioral Health Crisis ... Chat Volunteers, any day 8pm-11pm EST or 9pm-12am EST Hotline volunteers, 4pm-12am EST any day ...
... spectrum disorders, and all individuals who face life crisis. HopeLink Behavioral Health Crisis ... Chat Volunteers, any day 8pm-11pm EST or 9pm-12am EST Hotline volunteers, 4pm-12am EST any day ...
Quick apply
... spectrum disorders, and all individuals who face life crisis. HopeLink Behavioral Health Crisis ... Chat Volunteers, any day 8pm-11pm EST or 9pm-12am EST Hotline volunteers, 4pm-12am EST any day ...
Full Stack Engineer (Angular)
Fairfax, VA · On-site
This role works across the full technology spectrum-front end (Angular), backend (Java/Node.js), ... Experience leveraging GitLab Duo Chat for AI-assisted code reviews, troubleshooting, and ...
Full Stack Engineer (Angular)
Fairfax, VA · On-site
This role works across the full technology spectrum-front end (Angular), backend (Java/Node.js), ... Experience leveraging GitLab Duo Chat for AI-assisted code reviews, troubleshooting, and ...
Full Stack Engineer (Angular)
Fairfax, VA · On-site
This role works across the full technology spectrum-front end (Angular), backend (Java/Node.js), ... Experience leveraging GitLab Duo Chat for AI-assisted code reviews, troubleshooting, and ...
Full Stack Engineer (Angular)
Fairfax, VA · On-site
This role works across the full technology spectrum-front end (Angular), backend (Java/Node.js), ... Experience leveraging GitLab Duo Chat for AI-assisted code reviews, troubleshooting, and ...
Financial Consultant
$75K - $100K/yr
... spectrum of TIAA products and services. This job covers institutions aligned to regional structures and offers financial planning advice via in person, phone and video chat to help clients accomplish ...
Financial Consultant
$75K - $100K/yr
... spectrum of TIAA products and services. This job covers institutions aligned to regional structures and offers financial planning advice via in person, phone and video chat to help clients accomplish ...
Financial Consultant
Charlottesville, VA · On-site
$75K - $100K/yr
... spectrum of TIAA products and services. This job covers institutions aligned to regional structures and offers financial planning advice via in person, phone and video chat to help clients accomplish ...
Financial Consultant
Charlottesville, VA · On-site
$75K - $100K/yr
... spectrum of TIAA products and services. This job covers institutions aligned to regional structures and offers financial planning advice via in person, phone and video chat to help clients accomplish ...
From full-spectrum cyber operations and de-biased AI platforms to quantum networking and cloud ... chat interfaces and integrating LLMs via API Experience working with Docker containers for ...
From full-spectrum cyber operations and de-biased AI platforms to quantum networking and cloud ... chat interfaces and integrating LLMs via API Experience working with Docker containers for ...
Financial Consultant
Richmond, VA · On-site
$75K - $100K/yr
... spectrum of TIAA products and services. This job covers institutions aligned to regional structures and offers financial planning advice via in person, phone and video chat to help clients accomplish ...
Financial Consultant
Richmond, VA · On-site
$75K - $100K/yr
... spectrum of TIAA products and services. This job covers institutions aligned to regional structures and offers financial planning advice via in person, phone and video chat to help clients accomplish ...
Spectrum Chat information
See Virginia salary details
$8.88 - $12.16
13% of jobs
$13.76 is the 25th percentile. Wages below this are outliers.
$12.16 - $15.43
25% of jobs
The median wage is $18.12 / hr.
$15.43 - $18.70
15% of jobs
$18.70 - $21.98
8% of jobs
$21.98 - $25.25
4% of jobs
$25.25 - $28.52
8% of jobs
$29.65 is the 75th percentile. Wages above this are outliers.
$28.52 - $31.79
9% of jobs
$31.79 - $35.07
9% of jobs
$35.07 - $38.34
4% of jobs
$38.34 - $41.61
3% of jobs
$41.61 - $44.89
3% of jobs
$8
$23
$44
How much do spectrum chat jobs pay per hour?
Does Spectrum have a chat option?
Is it hard to get hired by Spectrum?
What is the starting pay at Spectrum WFH?
What are the key skills and qualifications needed to thrive in the Spectrum Chat position, and why are they important?
To excel as a Spectrum Chat Representative, you typically need excellent written communication skills, quick typing abilities, and a general knowledge of internet, television, or telecommunications services. Familiarity with customer relationship management (CRM) software, chat platforms, and sometimes prior certification in customer support or technical troubleshooting is beneficial. Strong problem-solving skills, patience, and the ability to handle multiple conversations simultaneously set top performers apart. These qualifications are crucial to provide efficient, accurate, and friendly customer support in a fast-paced, digital-first environment.
What is a Spectrum Chat job?
A Spectrum Chat job typically involves providing customer support through online chat for Spectrum, a telecommunications company. Chat agents assist customers with billing inquiries, service issues, troubleshooting, and account management. This role requires strong typing skills, problem-solving abilities, and knowledge of Spectrum’s products and services. It’s a great position for individuals who prefer text-based communication over phone interactions.
How to get a job as a chat customer service?
What does a typical day look like for someone working as a Spectrum Chat Representative?
A typical day as a Spectrum Chat Representative involves engaging with customers via online chat to resolve billing inquiries, technical issues, service changes, and general questions efficiently. You’ll often handle several chat conversations at once, work closely with team leads for escalated cases, and utilize company systems to access account or service information. Continuous learning is encouraged, as representatives frequently receive updates on new services and troubleshooting procedures. Collaboration with supervisors and other departments helps ensure a smooth resolution process and a positive customer experience. Successfully managing a fast-paced workload and providing friendly, accurate support can lead to opportunities for advancement within the customer care team.

Other
Posted 18 days ago
Job description
* Creating, consolidating and maintaining routine reporting of cyber incidents in official systems of record, to include case management systems and ticketing.
* Coordinating with internal and external customers, partners, and stakeholders.
* Ingesting, validating, and evaluating information to determine optimal courses of action, to include providing response support to requesting entities.
* Updating and tracking cases and tickets with accuracy, timeliness, reliability, and consistency.
* Drafting summaries of ongoing operations and providing oral presentations for various levels of leadership.
* Maintaining knowledge objects in system of record consistently and professionally.
* Threat and vulnerability management to recognize and categorize types of vulnerabilities, threat actors, and different operational threat environments, and associated attacks (MITRE ATT&CK framework).
* Maintaining team rosters and distribution lists (e.g., email, chat).
* Monitoring and consolidating new and existing tasks/requirements using customer online portals; properly routing and coordinating tasks across organization; consolidating inputs into a coherent response or deliverable.
* Facilitating, logging and actively supporting tasks and projects; completing staff-level work and coordination to facilitate successful resolution.
* Providing comprehensive meeting support for customer (e.g., coordinate, disseminate, deconflict, logistics).
* Monitoring and maintaining personnel roster for customer team, while collaborating, coordinating and informing customer of overall status of seating environment.
* Actively collaborate and coordinate with colleagues (e.g., AOs, customers, partners, and stakeholders) to consolidate feedback on customer services and products to promote continuous improvement of workflows, procedures, and repeatable processes.
Required Skills: * U.S. Citizenship
* Must have an active TS/SCI clearance
* Must be able to obtain DHS Suitability
* 5+ years of directly relevant experience in cyber incident management or cybersecurity operations
* Knowledge of network security monitoring and/or security operations analysis, system administration, operating system hardening, cyber hygiene techniques, and cybersecurity defense policies, procedures, and regulations.
* Knowledge of incident response, threat hunting, and handling methodologies
* Ability to track multiple active engagements, personnel or equipment deployments, as well as coordinate with internal and external stakeholders.
* Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident.
* Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.).
* Skill in recognizing threat actor campaigns, tactics, techniques, and procedures.
* Familiar with basic system and network administration, traffic analysis techniques, Computer Network Defense policies, procedures and regulations.
* Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non-nation-state sponsored], and third generation [nation-state sponsored]).
* Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)
* Excellent oral and written communication skills. Desired Skills: * Familiarity with different operational threat environments (e.g., first generation [script kiddies], second generation [non-nation-state sponsored], and third generation [nation-state sponsored])
* Familiarity with system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)
* Working knowledge of Cyber threat intelligence (CTI) functions (e.g., contextualized analysis).
* CTI experience with respect to understanding and applying intelligence cycle doctrine to cyber intelligence planning. * Familiarity with cybersecurity/CTI communications terminology, concepts, and subject matter.
* Experience with creating technical briefings, to include executive leadership briefings.
* Experience providing summaries to executive level leadership.
Required Education: BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 7-9 incident management or cyber security experience Desired Certifications: GCIH At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team. Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.