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Spectrum Chat Jobs in Virginia (NOW HIRING)

Analygence

Cyber Capabilities Trainer

Hampton, VA · On-site

$44K - $59K/yr

This support encompasses a full spectrum of Information Warfare training and operations ... Proficient in Microsoft Office Suite to include Teams or similar workplace chat and ...

Nightwing

Action Officer

Arlington, VA · On-site

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... Maintaining team rosters and distribution lists (e.g., email, chat). * Monitoring and consolidating ...

Nwis

Action Officer

Arlington, VA · On-site

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... Maintaining team rosters and distribution lists (e.g., email, chat). * Monitoring and consolidating ...

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Spectrum Chat information

See Virginia salary details

$8

$23

$44

How much do spectrum chat jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for spectrum chat in Virginia is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.79 and $31.56 per hour, depending on experience, location, and employer.

What is a Spectrum Chat?

A Spectrum Chat job typically involves providing customer support through online chat for Spectrum, a telecommunications company. Chat agents assist customers with billing inquiries, service issues, troubleshooting, and account management. This role requires strong typing skills, problem-solving abilities, and knowledge of Spectrum’s products and services. It’s a great position for individuals who prefer text-based communication over phone interactions.

What does a Spectrum Chat representative do?

A typical day as a Spectrum Chat Representative involves engaging with customers via online chat to resolve billing inquiries, technical issues, service changes, and general questions efficiently. You’ll often handle several chat conversations at once, work closely with team leads for escalated cases, and utilize company systems to access account or service information. Continuous learning is encouraged, as representatives frequently receive updates on new services and troubleshooting procedures. Collaboration with supervisors and other departments helps ensure a smooth resolution process and a positive customer experience. Successfully managing a fast-paced workload and providing friendly, accurate support can lead to opportunities for advancement within the customer care team.

What are the key skills and qualifications needed to thrive in the Spectrum Chat position?

To excel as a Spectrum Chat Representative, you typically need excellent written communication skills, quick typing abilities, and a general knowledge of internet, television, or telecommunications services. Familiarity with customer relationship management (CRM) software, chat platforms, and sometimes prior certification in customer support or technical troubleshooting is beneficial. Strong problem-solving skills, patience, and the ability to handle multiple conversations simultaneously set top performers apart. These qualifications are crucial to provide efficient, accurate, and friendly customer support in a fast-paced, digital-first environment.

What are popular job titles related to Spectrum Chat jobs in Virginia?

For Spectrum Chat jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Spectrum Chat jobs in Virginia look for?

The top searched job categories for Spectrum Chat jobs in Virginia are:

Spectrum Chat jobs near you
Infographic showing various Spectrum Chat job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $49,377 per year, or $23.7 per hour.

Cyber Capabilities Trainer

Input Technology Solutions

Hampton, VA

Full-time

Re-posted 26 days ago

Job description

Input Technology Solutions is seeking a Cyber Capabilities Trainer to deliver mission-critical support to Headquarters Air Combat Command (HQ ACC) at Langley Air Force Base, Virginia. This support encompasses a full spectrum of Information Warfare training and operations, Information Systems and Operations, Communications, Administrative Support, and Knowledge-Based Services across air, space, and cyber domains.

The Cyber Capabilities Trainer will perform tasks in support of the A326KN mission.

  • Primarily performs tasks in support of branch mission.

  • Perform tasks assigned to branch in support of development, review, preparation, coordination and occasional delivery of training related to IW capabilities or planning to include, but not limited to, courseware, syllabi, Realistic Training Review Board, Training Planning Teams, Instructor Upgrade and Training Task Lists Information Dominance Support.

  • Coordinate with ACC TRSS and subordinate FTUs to help facilitate review, validation, and approval of training programs IAW ACC policy and guidance; track and report status of training programs undergoing approval and/or update to branch leadership.

  • Draft input narratives and other related products as needed (e.g., trifold)

  • Complete resource analysis (to include, but not limited money, personnel, infrastructure) and comparisons to identify and recommend solutions.

  • Coordinate with resource branch to validate and submit POM inputs IAW established timelines; after submission, provide weekly status update of POM inputs to branch.

  • Assist with developing related branch inputs to division annual spend plan, to include but not limited to determining specific dollar amounts.

  • Facilitate and/or attend working groups as needed and disseminate minutes and/or notes within 3 business days; track progress of tasks resulting from event and provide monthly updates at a minimum.

Requirements:

  • Possess TS/SCI Clearance.

  • Knowledge of and at least 2 years’ experience developing and delivering formal instructional material within an AETC or ACC (or service equivalent) Formal Training Unit servicing an IW related discipline. Formal training or familiarity (via formal higher education) with Instructional System Design (ISD) or equivalent formal instructional development methodology.

  • Proficient in Microsoft Office Suite to include Teams or similar workplace chat and videoconferencing tools.

  • Excellent written and verbal communication skills.

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