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Spa Manager Jobs in Raleigh, NC (NOW HIRING)

Spa Associate

Raleigh, NC

$12 - $14.50/hr

Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles. * Family Focused: Strike the right work/life ...

Guest Care Concierge

Chapel Hill, NC · On-site

$12.75 - $16.50/hr

Partner with Salon + Spa Manager to ensure guest challenges are addressed in an effective and timely manner * Communicate inventory shortage challenges and incidents to the Salon + Spa Manager

Guest Care Concierge

Chapel Hill, NC · On-site

$14.25 - $18.25/hr

Partner with Salon + Spa Manager to ensure guest challenges are addressed in an effective and timely manner * Communicate inventory shortage challenges and incidents to the Salon + Spa Manager

Guest Care Concierge

Chapel Hill, NC · On-site

$14.25 - $18.25/hr

Partner with Salon + Spa Manager to ensure guest challenges are addressed in an effective and timely manner * Communicate inventory shortage challenges and incidents to the Salon + Spa Manager

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Spa Manager information

See Raleigh, NC salary details

$28.7K

$48.4K

$67.1K

How much do spa manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for spa manager in Raleigh, NC is $48,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $54,400.00 per year, depending on experience, location, and employer.

What does a Spa Manager do?

A Spa Manager oversees the daily operations of a spa, ensuring that clients receive high-quality services and that the facility runs smoothly. Their responsibilities include managing staff, scheduling appointments, handling customer inquiries, maintaining inventory, and ensuring compliance with health and safety standards. Spa Managers also develop marketing strategies, manage budgets, and work to create a relaxing and welcoming environment for guests. They play a key role in hiring and training employees and often resolve any customer concerns or complaints.

What is the difference between Spa Manager vs Spa Supervisor?

AspectSpa ManagerSpa Supervisor
ResponsibilitiesOversees entire spa operations, manages staff, handles budgets, and develops services.Supervises daily staff activities, ensures service quality, and assists in operations.
Required CredentialsExperience in spa management, certifications in massage therapy or aesthetics often preferred.Experience in spa services, supervisory skills, and relevant certifications.
Work EnvironmentOffice-based with frequent interactions with staff and clients, strategic planning.

The main difference between a Spa Manager and a Spa Supervisor is the scope of responsibilities. The Spa Manager oversees the entire spa operation, including management and strategic planning, while the Spa Supervisor focuses on daily staff supervision and service quality. Both roles require relevant experience and certifications, but the Spa Manager's role is broader and more strategic.

What are some common challenges Spa Managers face in overseeing both staff and client satisfaction?

Spa Managers often balance the needs of their team with delivering excellent client experiences. Common challenges include managing diverse staff schedules, ensuring consistent service quality, and adapting to client feedback. Additionally, Spa Managers must handle inventory, maintain a relaxing environment, and keep up with industry trends. Successful managers foster open communication, provide ongoing staff training, and implement efficient procedures to address these challenges.

What are the key skills and qualifications needed to thrive as a Spa Manager, and why are they important?

To thrive as a Spa Manager, you need strong leadership, customer service expertise, and a background in hospitality or wellness management, often supported by a relevant degree or certification. Familiarity with spa management software, appointment scheduling systems, and inventory control tools is typically required. Outstanding interpersonal skills, conflict resolution abilities, and attention to detail help set exceptional Spa Managers apart. These competencies ensure smooth operations, high client satisfaction, and effective team management in a competitive spa environment.

What Does a Spa Manager Do?

A spa manager, or spa director, oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. You are also responsible for ensuring that your spa complies with all state and local health codes. Your job is to oversee the general operation of the spa on a daily basis and ensure guests are provided a relaxing environment with quality services.

What are the most commonly searched types of Spa jobs in Raleigh, NC? The most popular types of Spa jobs in Raleigh, NC are:
What are popular job titles related to Spa Manager jobs in Raleigh, NC? For Spa Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Spa Manager jobs in Raleigh, NC look for? The top searched job categories for Spa Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Spa Manager jobs? Cities near Raleigh, NC with the most Spa Manager job openings:
Infographic showing various Spa Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,371 per year, or $23.3 per hour.

Spa ConciergeFront Desk Receptionist

The Woodhouse Day Spa

Raleigh, NC

$14.50 - $18.75/hr

Other

Posted 17 days ago


Job description

Benefits:

Employee discounts

Flexible schedule

Competitive salary

About Woodhouse Spa: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, they provide guests a holistic approach to wellness that lasts long after they leave the spa. With 86 locations nationwide, they are the gold standard of neighborhood spas, powered by their commitment to an unparalleled spa experience that focuses on total well-being. For more information visit them at woodhousespas.com.

As a Spa Concierge, you are the first and last impression for each guest who enters the spa, making you a critical team member in delivering service that exceeds expectations. Your role is pivotal in ensuring that every guest's experience is memorable and enjoyable from start to finish.

Primary Responsibilities: • Being a steward of the Woodhouse brand. • Serves as primary support for the spa’s manager, therapists, and guests. • Ensures that every guest has a friendly, inviting, and memorable experience. • Answers incoming calls, and listens to our guests’ needs to schedule appointments or provide service recommendations and collect payment for services. • Partners with the therapists to increase their guest retention by scheduling the guest’s next appointment during checkout and promoting the recommended products.

• Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities and helping them to have a seamless experience. • Drives service and retail sales by educating guests on products and services. Assists concierge team in reaching monthly retail sales goals. • Remembers the small details that make Woodhouse Spa special - guest's favorite drink, a warm neck wrap, and/or personal information like birthdays and anniversaries. • Must be able to work weekends and some holidays. • Must comply with all company policies and procedures.

Regular and consistent attendance is required to perform the essential functions of this position.

Must be able to work well with other Team Members, Managers, and interact with our guests.

Must have the flexibility to work Sundays

Qualifications: • High school diploma or equivalent required. • Ability to work in a fast-paced environment and maintain professionalism. • Ability to pivot and navigate through change management. • Comfortable interacting with guests in a spa setting. • Leadership experience in a similar role or front-office operations preferred. • Comfort level with driving company sales goals and initiatives. • Proficiency in English language (reading, writing, and verbal). • Computer proficiency. • Previous customer service and telephone reservations experience.

Spa Concierge

Classification: Part Time

25 hours a week max

Saturday or Sundays Required

Physical Demands: • Ability to stand and bend over for extended periods. • Ability to lift up to 45 lbs.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.