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Med Spa Front Desk Jobs in Raleigh, NC (NOW HIRING)

Elements Massage

Front Desk/Membership Advisor

Wendell, NC · On-site

$13 - $15/hr

Sales Experience - Experience in the spa and wellness industry, or sales is required. We're looking ... As a Front Desk Sales Associate, you will: * Greet clients with a warm and welcoming attitude ...

Clarity Vision

Medical Front Desk Coordinator

Smithfield, NC · On-site

$14 - $16.75/hr

Medical Front Desk Coordinator A respected private medical practice in the Smithfield area is looking for a full-time Medical Front Desk Coordinator to become part of our team. We are seeking a ...

RS Eye Care

Medical Front Desk Coordinator

Smithfield, NC · On-site

$15 - $18/hr

Medical Front Desk Coordinator A respected private medical practice in the Smithfield area is looking for a full-time Medical Front Desk Coordinator to become part of our team. We are seeking a ...

Concord Hospitality

Front Desk

Morrisville, NC · On-site

$13 - $16.75/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Concord Hospitality

Front Desk

Morrisville, NC · On-site

$13 - $16.75/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

IVX Health

Front Desk Coordinator

Garner, NC

$14.50 - $18.75/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, Saturday rotation | 8am - 5pm ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

New

IVX Health

Front Desk Coordinator

Knightdale, NC · On-site

$14.75 - $19/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, 8am - 5pm | 1 Saturday per month, 8am ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

IVX Health

Front Desk Coordinator

Garner, NC · On-site

$14.50 - $18.75/hr

Front Desk Coordinator Garner, North Carolina, United States Healthcare Front Desk Coordinator ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

New

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

HYATT Hotels

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

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All JobsMed Spa Front Desk JobsMed Spa Front Desk Jobs in Raleigh, NC

Med Spa Front Desk information

See Raleigh, NC salary details

$9

$16

$21

How much do med spa front desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for med spa front desk in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What is a med spa front desk?

Med Spa Front Desk staff are the first point of contact for clients at a medical spa. They handle tasks such as greeting guests, scheduling appointments, answering phone calls, and managing client records. Additionally, they may assist with payment processing and provide information about spa services and products. Their role is essential for ensuring a smooth and welcoming experience for clients and supporting the daily operations of the spa.

What are the key skills and qualifications needed to thrive as a med spa front desk associate, and why are they important?

To thrive as a Med Spa Front Desk Associate, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, point-of-sale systems, and basic office equipment is typically required. Exceptional interpersonal skills, professionalism, and the ability to multitask help individuals excel in this role. These competencies are essential for ensuring a seamless client experience, efficient spa operations, and positive first impressions.

What are the most common challenges faced by med spa front desk staff, and how can they be managed effectively?

Med Spa Front Desk staff often navigate high client volumes, manage appointment scheduling, and handle sensitive client information, which can be challenging during peak hours. Balancing administrative tasks with providing a welcoming, calming experience for clients requires strong organizational and communication skills. Effective management includes using scheduling software, remaining calm under pressure, and maintaining clear communication with both clients and the medical team. Regular training and teamwork help staff stay updated on procedures and ensure a smooth workflow.

What is the difference between Med Spa Front Desk vs Medical Assistant in the same industry?

AspectMed Spa Front DeskMedical Assistant
CredentialsHigh school diploma or equivalent; optional certification in customer service or administrative tasksPost-secondary education; certification or diploma in medical assisting
Work EnvironmentReception area, administrative office, customer service settingMedical clinics, treatment rooms, clinical environment
Primary ResponsibilitiesScheduling appointments, answering calls, managing patient records, customer serviceAssisting with clinical procedures, patient prep, basic medical tasks

The Med Spa Front Desk primarily handles administrative and customer service duties in a spa setting, while Medical Assistants perform clinical tasks and support medical procedures. Both roles are essential in the industry but differ in credentials, responsibilities, and work environment.

What are popular job titles related to Med Spa Front Desk jobs in Raleigh, NC?

For Med Spa Front Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Med Spa Front Desk jobs in Raleigh, NC look for?

The top searched job categories for Med Spa Front Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Med Spa Front Desk jobs?

Cities near Raleigh, NC with the most Med Spa Front Desk job openings:

Med Spa Front Desk jobs near you
Infographic showing various Med Spa Front Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 45% Full Time, and 55% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,796 per year, or $16.2 per hour.

ASSISTANT SPA MANAGER - APEX

Hand and Stone Massage and Facial Spa

Apex, NC • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Hand & Stone Massage and Facial Spa - APEX (1431 Kelly Rd, Apex, NC 27502) is seeking a high-energy, sales-driven leader to join our team as a General Manager in Training (GMIT). This role is ideal for a motivated, people-first leader who thrives in a fast-paced environment, excels at driving sales performance, and is passionate about leading and developing a strong front desk team.
As a GMIT, you will take ownership of the front desk experience and team performance, with a focus on sales execution, guest experience, and operational excellence. This role is designed to prepare you for future leadership opportunities within our organization. Promotion timing varies based on performance, readiness, and business needs, but we are committed to developing strong leaders and promoting from within whenever possible.
Drive Sales Performance
  • Achieve and exceed membership, retail, gift card, and service sales goals
  • Actively coach the team on conversion and sales behaviors
  • Promote services, upgrades, and current offers with confidence and consistency
  • Support strong performance in call handling and booking conversion

Lead the Front Desk
  • Own daily front desk operations, guest flow, and overall performance
  • Lead, coach, and support the front desk team to consistently meet sales and service goals
  • Drive accountability around membership conversion, booking efficiency, and guest experience
  • Ensure a high standard of execution across all client interactions

Support the Spa Leadership Team
  • Assist the General Manager with daily operational execution
  • Train, onboard, and develop new and existing front desk team members
  • Support reporting, cash handling, and front desk systems
  • Step in as a key leader to maintain consistency and momentum in daily operations

What We're Looking For
  • 1-3 years of leadership experience preferred
  • Strong background in sales, customer service, or performance-driven environments
  • Proven ability to lead, coach, or influence a team
  • Strong communication and interpersonal skills
  • High level of accountability and a solutions-oriented mindset
  • Comfortable in a fast-paced, goal-driven environment
  • Flexible availability including nights, weekends, and holidays
  • Experience with booking systems (Zenoti or similar) a plus

What's in it for You
  • Medical, Vision, Dental, Life Insurance
  • 401K with 5% company match
  • Paid Time Off
  • Service & product discounts
  • Strong support system and people-first culture
  • Growth opportunities within a multi-unit organization

Compensation Package
We offer a competitive compensation structure designed to reward performance and drive success. GMITs earn a combination of hourly pay, uncapped commissions, and performance-based bonuses, with average annual earnings up to $45,000 depending on performance.
Who We Are
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannot-but at our core, we are still a family-owned company. We are in the people business, and our people come first.
We can't wait to meet you!
Compensation: $17.00 - $21.00 per hour
At Hand and Stone, Opportunity Knocks
Over 500 locations open across the U.S
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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