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Spa Director Jobs in Raleigh, NC (NOW HIRING)

Hand & Stone

Spa Associate

Raleigh, NC

$12 - $14.50/hr

Spa Sales Associate Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas , our vision ... Questions regarding my application or the hiring process should be directed to the local Hand and ...

THE UMSTEAD HOTEL & SPA

Spa Attendant Female

Cary, NC · On-site

$13 - $16.25/hr

The Spa Locker Room Attendant greets each guest into the locker room and provides overview/orientation of the locker room, facilities and lounges. Adheres to and assists in training Forbes and ...

The Umstead Hotel and Spa

Spa Attendant Female

Cary, NC · On-site

$14.25/hr

Spa Attendant Female NC The Umstead Hotel and Spa - Cary, NC 27513 Salary Range $14.25 Position Type Full Time Job Shift AM/Day Description The Spa Locker Room Attendant greets each guest into the ...

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Spa Director information

See Raleigh, NC salary details

$34K

$52.8K

$94.8K

How much do spa director jobs pay per year?

As of Aug 6, 2026, the average yearly pay for spa director in Raleigh, NC is $52,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $59,800.00 per year, depending on experience, location, and employer.

What does a spa director do?

A Spa Director oversees the daily operations of a spa facility, ensuring high-quality service and customer satisfaction. Their responsibilities include managing staff, developing service menus, controlling budgets, and implementing marketing strategies. They also ensure compliance with health and safety regulations and strive to create a relaxing and professional environment for clients. Spa Directors may also be involved in hiring and training employees, handling customer feedback, and maintaining inventory of products and supplies.

What are the key skills and qualifications needed to thrive as a spa director, and why are they important?

To thrive as a Spa Director, you need strong management skills, experience in hospitality or wellness, and typically a background in business administration or a related field. Familiarity with spa management software, scheduling systems, and knowledge of health and safety regulations are essential. Exceptional leadership, customer service, and communication skills help in motivating teams and ensuring an exceptional client experience. These abilities are vital for maintaining operational excellence, client satisfaction, and the overall profitability of the spa.

What does a spa director do?

A spa director oversees the daily administrative operations of a spa or other wellness facility at a hotel, casino, luxury resort. Your duties include helping clients or guests find the right type of recreation or treatment program, scheduling appointments for clients, hiring and training new staff, and ensuring that facilities and programs meet customer standards. You also plan long-term changes to the program, such as installing new facilities, developing new wellness programs, and expanding the list of services you offer clients.

What are some common challenges spa directors face when managing both staff and guest expectations?

Spa Directors often balance the needs of a diverse team while ensuring exceptional guest experiences. One common challenge is coordinating schedules and maintaining high morale among therapists and support staff, especially during peak business periods. Additionally, Spa Directors must handle guest feedback professionally, quickly resolving issues to maintain a positive reputation. Navigating these challenges requires strong communication, leadership, and conflict-resolution skills, as well as the ability to adapt to evolving guest preferences and industry trends.

What is the difference between Spa Director vs Spa Manager?

AspectSpa DirectorSpa Manager
ResponsibilitiesOversees entire spa operations, strategic planning, staff management, budgeting, and guest experienceManages daily spa services, supervises staff, handles client bookings, and ensures service quality
CredentialsTypically requires relevant certifications, management experience, and industry knowledgeRequires cosmetology or massage therapy licenses, customer service skills, and some management experience
Work EnvironmentExecutive setting within resorts, hotels, or wellness centersFrontline management within spa facilities, often in hotels or standalone spas

The main difference between a Spa Director and a Spa Manager lies in scope and responsibilities. The Spa Director oversees the entire spa operation, focusing on strategic growth and overall guest experience, while the Spa Manager handles daily operations and staff supervision. Both roles require relevant industry credentials, but the Director's role is more strategic and managerial, often in larger or more complex spa settings.

More about Spa Director jobs
What are the most commonly searched types of Spa jobs in Raleigh, NC? The most popular types of Spa jobs in Raleigh, NC are:
What are popular job titles related to Spa Director jobs in Raleigh, NC? For Spa Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Spa Director jobs in Raleigh, NC look for? The top searched job categories for Spa Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Spa Director jobs? Cities near Raleigh, NC with the most Spa Director job openings:
Spa Director jobs near you
Infographic showing various Spa Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,836 per year, or $25.4 per hour.

Spa Back/Spa Attendant

Hand & Stone Massage and Facial Spa

Cary, NC • On-site

$12.50/hr

Other

Posted 3 days ago

New

Hand & Stone rating

5.5

Company rating: 5.5 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

800th of 887 rated healthcare providers

Job description

Spa Attendant Opportunity

Hand And Stone Massage and Facial Spa is located at The New Waverly Place in Cary, NC and is actively looking to interview and hire a motivated, outgoing Spa Attendant. The leadership team at Hand and Stone is dedicated to providing outstanding customer service to not only our customers but to our staff members as well, which is probably why we have been voted one of the best Spas in Cary for the last seven years! This position is geared toward keeping the Spa clean and tidy while supporting the Service Providers and assuring the back of the house operations run smoothly and efficiently.

What You Can Expect:

Keeping up with laundry, light housekeeping, and room turnover. This is a great job for students, housekeepers, and anyone interested in wanting to get into the spa field.

What You Get:

In House Rewards and Recognition Programs Deep discounts on products and services Discounts on AFLAC insurance Access to affordable medical insurance and direct 24/7 access to a physician Part time position. $11/hr as there is some down time. Would be great for a student who needs a little extra time to study and make some extra money. Advancement opportunities and scholarship offer for those interested in Massage Therapy! Work Remotely

Job Type: Part-time Salary: $12.50 per hour License: Driver's License (Preferred) Compensation: $12.50 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

What Hand & Stone employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hand & Stone logo

About Hand & Stone

Sourced by ZipRecruiter

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 350 locations and counting, the Hand & Stone brand is a leader in the membership-based spa service industry.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Trevose, PA, US

Year founded

2004

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