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Spa Director Jobs in Raleigh, NC (NOW HIRING)

THE UMSTEAD HOTEL & SPA

Housekeeping Director

Cary, NC · On-site

... Spa standards. The Housekeeping Director is responsible for delivering an outstanding guest ... experience while managing departmental resources responsibly. Essential Responsibilities Leadership ...

New

Blue Water Spa

Aesthetic Registered Nurse

Raleigh, NC · On-site

... as directed by the Director of Clinical Training. • Respond to patient feedback. Follow ... At Blue Water Spa, we pride ourselves on fostering a happy, supportive, and respectful work ...

THE UMSTEAD HOTEL & SPA

Engineer

Cary, NC

$17.75 - $23.50/hr

Under direct supervision, assist in the maintenance and landscaping of the Umstead Hotel and Spa grounds including, but not limited to: Parking lot, front drive, second entrance, spa entrance and ...

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All JobsSpa JobsSpa Director JobsSpa Director Jobs in Raleigh, NC

Spa Director information

See Raleigh, NC salary details

$34K

$52.8K

$94.8K

How much do spa director jobs pay per year?

As of Aug 10, 2026, the average yearly pay for spa director in Raleigh, NC is $52,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $59,800.00 per year, depending on experience, location, and employer.

What does a spa director do?

A Spa Director oversees the daily operations of a spa facility, ensuring high-quality service and customer satisfaction. Their responsibilities include managing staff, developing service menus, controlling budgets, and implementing marketing strategies. They also ensure compliance with health and safety regulations and strive to create a relaxing and professional environment for clients. Spa Directors may also be involved in hiring and training employees, handling customer feedback, and maintaining inventory of products and supplies.

What are the key skills and qualifications needed to thrive as a spa director, and why are they important?

To thrive as a Spa Director, you need strong management skills, experience in hospitality or wellness, and typically a background in business administration or a related field. Familiarity with spa management software, scheduling systems, and knowledge of health and safety regulations are essential. Exceptional leadership, customer service, and communication skills help in motivating teams and ensuring an exceptional client experience. These abilities are vital for maintaining operational excellence, client satisfaction, and the overall profitability of the spa.

What does a spa director do?

A spa director oversees the daily administrative operations of a spa or other wellness facility at a hotel, casino, luxury resort. Your duties include helping clients or guests find the right type of recreation or treatment program, scheduling appointments for clients, hiring and training new staff, and ensuring that facilities and programs meet customer standards. You also plan long-term changes to the program, such as installing new facilities, developing new wellness programs, and expanding the list of services you offer clients.

What are some common challenges spa directors face when managing both staff and guest expectations?

Spa Directors often balance the needs of a diverse team while ensuring exceptional guest experiences. One common challenge is coordinating schedules and maintaining high morale among therapists and support staff, especially during peak business periods. Additionally, Spa Directors must handle guest feedback professionally, quickly resolving issues to maintain a positive reputation. Navigating these challenges requires strong communication, leadership, and conflict-resolution skills, as well as the ability to adapt to evolving guest preferences and industry trends.

What is the difference between Spa Director vs Spa Manager?

AspectSpa DirectorSpa Manager
ResponsibilitiesOversees entire spa operations, strategic planning, staff management, budgeting, and guest experienceManages daily spa services, supervises staff, handles client bookings, and ensures service quality
CredentialsTypically requires relevant certifications, management experience, and industry knowledgeRequires cosmetology or massage therapy licenses, customer service skills, and some management experience
Work EnvironmentExecutive setting within resorts, hotels, or wellness centersFrontline management within spa facilities, often in hotels or standalone spas

The main difference between a Spa Director and a Spa Manager lies in scope and responsibilities. The Spa Director oversees the entire spa operation, focusing on strategic growth and overall guest experience, while the Spa Manager handles daily operations and staff supervision. Both roles require relevant industry credentials, but the Director's role is more strategic and managerial, often in larger or more complex spa settings.

More about Spa Director jobs
What are the most commonly searched types of Spa jobs in Raleigh, NC? The most popular types of Spa jobs in Raleigh, NC are:
What are popular job titles related to Spa Director jobs in Raleigh, NC? For Spa Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Spa Director jobs in Raleigh, NC look for? The top searched job categories for Spa Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Spa Director jobs? Cities near Raleigh, NC with the most Spa Director job openings:
Spa Director jobs near you
Infographic showing various Spa Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,836 per year, or $25.4 per hour.

Spa Sales and Guest Service Associate

Hand and Stone Massage and Facial Spa

Wake Forest, NC • On-site

$14 - $18/hr

Part-time

Re-posted 2 days ago

Job description

Benefits:
  • Childcare Discounts
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development

Welcome, Empower, Connect!
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.
By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
What sets Hand & Stone Apart:
  • Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
  • Convenience - We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
  • Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
  • Family Focused- Strike the right work/life balance by making a difference in people's lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP)

Our Spa Associates:
  • Meet membership sales goals.
  • Have a detailed knowledge of the menu of services
  • Provide excellent customer service to members and guests, while building lasting connections.
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned

SA497
Compensation: $14.00 - $18.00 per hour
At Hand and Stone, Opportunity Knocks
Over 500 locations open across the U.S
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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