ZipRecruiter

Log In

1

Software Technical Writer Jobs in Raleigh, NC (NOW HIRING)

SAS

Technical Writer

Cary, NC · On-site

Technical Writer- Hybrid in Cary, North Carolina or Remote in NC We're a leader in data and AI ... Through our software and services, we inspire customers around the world to transform data into ...

SAS

Technical Writer

Cary, NC · On-site +1

Technical Writer- Hybrid in Cary, North Carolina or Remote in NC We're a leader in data and AI ... Through our software and services, we inspire customers around the world to transform data into ...

OptiTrack

Technical Writer

Raleigh, NC · On-site

Job Summary: The Technical Writer is responsible for creating, maintaining, and improving ... Experience documenting software, hardware, or other complex technical products. * Ability to work ...

OptiTrack

Technical Writer

Raleigh, NC · On-site

Job Summary: The Technical Writer is responsible for creating, maintaining, and improving ... Experience documenting software, hardware, or other complex technical products. * Ability to work ...

Collabera

Technical Writer

Raleigh, NC · On-site

Technical Writer III (CSCOJP00040455) Job Duration: 12 -18 months+ The Development Licensing Office ... Our Primary Projects include a standardized software plugin that operates in all Cisco products ...

Infojini Inc

Technical Writer

Durham, NC · On-site

Infojini Consulting is recognized as one of the fastest growing IT services and software ... Technical Writer Location : Durham, NC Duration : 6 months Client : Direct Client Scope of work: NC ...

Infojini Inc

Technical Writer

Raleigh, NC · On-site

Infojini Consulting is recognized as one of the fastest growing IT services and software ... Description (including, but not limited to): 1. Translating technical information into clear ...

Infojini Inc

Sr. Technical Writer

Raleigh, NC · On-site

Infojini Consulting is recognized as one of the fastest growing IT services and software ... We offer an excellent compensation package We are looking for Sr. Technical Writer in Raleigh, NC ...

Infojini Inc

Test script writer

Raleigh, NC · On-site

Infojini Consulting is recognized as one of the fastest growing IT services and software ... Technical Writer Duration:9 months contract Location: Raleigh, NC Client: Direct client The ...

Ask IT consulting

Test Scripts Writer

Durham, NC · On-site

$28/hr

... Technical Design Documents, developing requirements into test conditions, cases and scripts ... software to ensure proper operation and freedom from defects. This position is responsible for ...

Infojini Inc

Test Scripts Writer

Durham, NC · On-site

$30/hr

Infojini Consulting is recognized as one of the fastest growing IT services and software ... Technical Design Documents, developing requirements into test conditions, cases and scripts ...

Infojini Inc

Test Scripts Writer

Durham, NC · On-site

$33/hr

Infojini Consulting is recognized as one of the fastest growing IT services and software ... Test Scripts Writer Duration: 6+ Months Location: Durham, NC Rate: $33/hr on c2c Required:

Infojini Inc

Test Scripts Writer

Durham, NC · On-site

$30 - $34/hr

Infojini Consulting is recognized as one of the fastest growing IT services and software ... Test Scripts Writer Location: Durham, NC Duration: 12+ months Client: Direct Client Rate: $30-$34 ...

Appian Corporation

Federal Proposal Writer

Raleigh, NC · On-site

Appian is looking for a Technical Proposal Writer, Public Sector to support our U.S. Public Sector ... technical content development. * Demonstrated proficiency with proposal software and standard ...

Varsity Tutors

Technical Writing Tutor

Durham, NC · Remote

$18 - $40/hr

Emphasizes clarity, conciseness, and accuracy in conveying complex information and connects technical writing to software development, engineering, healthcare, and scientific communication ...

Varsity Tutors

Technical Writing Tutor

Chapel Hill, NC · Remote

$18 - $40/hr

Emphasizes clarity, conciseness, and accuracy in conveying complex information and connects technical writing to software development, engineering, healthcare, and scientific communication ...

Varsity Tutors

Technical Writing Tutor

Raleigh, NC · Remote

$18 - $40/hr

Emphasizes clarity, conciseness, and accuracy in conveying complex information and connects technical writing to software development, engineering, healthcare, and scientific communication ...

next page

Showing results 1-20

People also search for

All JobsSoftware Technical Writer JobsSoftware Technical Writer Jobs in Raleigh, NC

Software Technical Writer information

See Raleigh, NC salary details

$13

$37

$64

How much do software technical writer jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for software technical writer in Raleigh, NC is $37.85, according to ZipRecruiter salary data. Most workers in this role earn between $28.03 and $45.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Software Technical Writer position, and why are they important?

To thrive as a Software Technical Writer, you need strong writing and editing skills, a good understanding of software development concepts, and often a degree in English, Communications, Computer Science, or a related field. Familiarity with documentation tools such as MadCap Flare, Adobe FrameMaker, markdown, and content management systems, as well as knowledge of version control (e.g., Git), is commonly required, and certifications like Certified Professional Technical Communicator (CPTC) can be advantageous. Excellent communication, attention to detail, and the ability to translate complex technical information for diverse audiences are crucial soft skills. These skills ensure that documentation is clear, accurate, user-friendly, and effectively supports software users and development teams.

What are some common challenges faced by Software Technical Writers, and how can they overcome them?

Software Technical Writers often face challenges such as rapidly changing technology, tight deadlines, and translating complex technical details into clear, accessible documentation. To overcome these, it's important to collaborate closely with developers, product managers, and QA teams to stay informed about updates and upcoming features. Effective organization and version control help manage evolving content, while ongoing learning and adaptability allow writers to keep up with new tools or programming concepts. Building strong relationships with subject matter experts and participating in team meetings can also greatly improve the accuracy and relevance of documentation.

What is a Software Technical Writer job?

A Software Technical Writer creates clear, concise documentation to help users and developers understand software products. They write user manuals, API documentation, tutorials, and release notes, often working closely with developers, product managers, and designers. Their goal is to translate complex technical concepts into easy-to-understand content for various audiences. Strong writing skills, technical knowledge, and the ability to communicate effectively are essential for this role.

What are the most commonly searched types of Software Technical Writer jobs in Raleigh, NC? The most popular types of Software Technical Writer jobs in Raleigh, NC are:
What job categories do people searching Software Technical Writer jobs in Raleigh, NC look for? The top searched job categories for Software Technical Writer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Software Technical Writer jobs? Cities near Raleigh, NC with the most Software Technical Writer job openings:
Software Technical Writer jobs near you
Infographic showing various Software Technical Writer job openings in Raleigh, NC as of July 2026, with employment types broken down into 83% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $78,735 per year, or $37.9 per hour.
Technical Writer

Technical Writer

SAS

Cary, NC • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Technical Writer- Hybrid in Cary, North Carolina or Remote in NC
We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.
About the job
The Risk Analytics and IoT Documentation team within the Digital Experience division is looking for an experienced Technical Writer to create or facilitate creation of documentation that supports using, administering, and configuring complex advanced AI and analytics software products.
In addition to writing content, documentation development might include auto-generation, reliance on AI assistance, use of AI-powered authoring tools, and synthesizing content from multiple sources, with refinements to support the target audience. In this role, you will produce documents and document collections for target audiences, as well as develop and test examples in a range of complexities, from configuration techniques through complex business applications and relevant use cases.
In this fast-paced role, you will enjoy being involved with exciting new technologies, having access to industry leaders, and helping to define the future AI and analytics software across various industries.
As a Technical Writer, you will:
  • Produce clear, accurate, and complete documentation that complies with SAS writing guidelines. Documentation scope includes development, management, or review of usage and administration guides, online Help, embedded user assistance, UI messages, API documentation, and videos, where videos might result from or be supplemented by AI generation.
  • Possess expertise in one or more specific fields or technical or business domains and use this expertise to develop meaningful examples for the target audience.
  • Demonstrate domain and technical knowledge of assigned products and associated markets.
  • Understand the principles of generative AI, agentic AI, RAG, and LLMs and support content production that enables users to rely on in-solution AI chatbots to surface relevant information.
  • Ensure that documentation developed supports identified target personas, maximizes product and documentation usability, and enhances customer experience.
  • Work closely and effectively with cross-project teams which might include product development teams (e.g., software developers, marketing strategists, and technical support analysts) or professional services teams (e.g., product managers, domain specialists, solution architects, and technical consultants) to gather needed inputs, communicate status to all stakeholders and manager, and produce deliverables that meet targets for quality and timeliness.
  • Ensure all applicable security policies and processes are followed to support the organization's secure software development goals.
  • Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications
  • Bachelor's degree in communications field or a technical or quantitative field. An advanced degree in a specific field may be required to support some products.
  • Typically requires five years of professional experience as a technical writer documenting software or one year of writing experience and four years of professional experience in a field or technical or business domain related to position.
  • Experience with or knowledge of Markdown, DITA, Oxygen, XML, or Acrolinx.
  • Understanding and use of GitHub, Git, Confluence, or Jira.
  • Familiarity with Agile methodology and CI/CD development processes.
  • Experience using AI to create, update, or manage documentation.
  • Excellent project management, research, planning, and time management skills.
  • Equivalent combination of related education, training, and experience may be considered in place of the above qualifications.

Additional competencies, knowledge and skills
  • Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment.
  • Building Partnerships - Developing and leveraging relationships within and across work groups to achieve results.
  • Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities.
  • Knowledge or experience with risk analytics related to banking, insurance, and model life cycle management is a plus.
  • Sound knowledge in one or more business and technical domains such as analytics, enterprise software, banking and insurance, accounting, risk modeling life cycle, and internet of things is desired.

World-class benefits
Highlights include...
  • Comprehensive medical, prescription, dental and vision plans.
  • Medical plan options include:
    • PPO with low annual deductible and copays.
    • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
  • Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
  • An industry-leading 401k plan.
  • Tuition Assistance Program and programs and resources to support your development
  • Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
  • Volunteer Time Off, parental leave and unlimited paid sick days.
  • Generous childcare benefits for all full-time employees.

You are welcome here.
At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.
#SAS

Apply