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Software Technical Writer Jobs in Raleigh, NC (NOW HIRING)

Samprasoft

Software Engneer II

Durham, NC

Software Engineer II Toshiba Global Commerce Solutions is seeking a Software Engineer II - ... technical input to the leadership team in the writing of client contracts, contributing to our ...

US IT Solutions Inc

Test Scripts Writer

Durham, NC

... Technical Design Documents, developing requirements into test conditions, cases and scripts ... software to ensure proper operation and freedom from defects. * This position is responsible for ...

Enviva

D365 Technical Architect

Raleigh, NC · On-site

$64.50 - $77.75/hr

Developer's guide, DB refresh policies). • Adhere to and follow our Software Development Life ... oral and written communications skills and experience interacting with both business and IT ...

Infojini Inc

Technical Analyst

Raleigh, NC

Infojini Consulting is recognized as one of the fastest growing IT services and software ... MS Excel, MS Word, Visio, and PowerPoint) Must ensure that written and verbal communications are ...

DPR Construction

Technical Business Analyst

Raleigh, NC · On-site

Collaborate with software vendors and external consultants on an as-needed basis. Conduct technical ... Strong oral and written communication skills Strong time management and problem-solving skills ...

Redhat

Software Engineer

Raleigh, NC · On-site

Contribute to the design and development of features and bug fixes for our software solutions ... technical issues independently. * Must be able to communicate effectively in English (both written ...

HirexHire

Software Engineer I

Raleigh, NC · On-site

... • Write clean, maintainable, and efficient code that aligns with established engineering ... Technical Leads, and Support teams to understand requirements and deliver customer-focused ...

Clever Devices Ltd.

Product Specialist

Apex, NC · On-site

$70K - $120K/yr

Some experience launching and maintaining hardware and software technical products Skills ... Strong written and oral communication skills * Excellent organizational skills * Excellent customer ...

SAS

Software Developer (Golang)

Cary, NC · On-site

Software Developer- Hybrid, Cary, North Carolina or Remote in the US We're a leader in data and AI ... technical writers to meet corporate, product, and market requirements • Mentor junior team ...

SAS

Software Developer (Golang)

Cary, NC · On-site +1

Software Developer- Hybrid, Cary, North Carolina or Remote in the US We're a leader in data and AI ... technical writers to meet corporate, product, and market requirements • Mentor junior team ...

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Software Technical Writer information

See Raleigh, NC salary details

$13

$37

$64

How much do software technical writer jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for software technical writer in Raleigh, NC is $37.86, according to ZipRecruiter salary data. Most workers in this role earn between $28.03 and $45.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Software Technical Writer position, and why are they important?

To thrive as a Software Technical Writer, you need strong writing and editing skills, a good understanding of software development concepts, and often a degree in English, Communications, Computer Science, or a related field. Familiarity with documentation tools such as MadCap Flare, Adobe FrameMaker, markdown, and content management systems, as well as knowledge of version control (e.g., Git), is commonly required, and certifications like Certified Professional Technical Communicator (CPTC) can be advantageous. Excellent communication, attention to detail, and the ability to translate complex technical information for diverse audiences are crucial soft skills. These skills ensure that documentation is clear, accurate, user-friendly, and effectively supports software users and development teams.

What are some common challenges faced by Software Technical Writers, and how can they overcome them?

Software Technical Writers often face challenges such as rapidly changing technology, tight deadlines, and translating complex technical details into clear, accessible documentation. To overcome these, it's important to collaborate closely with developers, product managers, and QA teams to stay informed about updates and upcoming features. Effective organization and version control help manage evolving content, while ongoing learning and adaptability allow writers to keep up with new tools or programming concepts. Building strong relationships with subject matter experts and participating in team meetings can also greatly improve the accuracy and relevance of documentation.

What is a Software Technical Writer job?

A Software Technical Writer creates clear, concise documentation to help users and developers understand software products. They write user manuals, API documentation, tutorials, and release notes, often working closely with developers, product managers, and designers. Their goal is to translate complex technical concepts into easy-to-understand content for various audiences. Strong writing skills, technical knowledge, and the ability to communicate effectively are essential for this role.

What are the most commonly searched types of Software Technical Writer jobs in Raleigh, NC? The most popular types of Software Technical Writer jobs in Raleigh, NC are:
What job categories do people searching Software Technical Writer jobs in Raleigh, NC look for? The top searched job categories for Software Technical Writer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Software Technical Writer jobs? Cities near Raleigh, NC with the most Software Technical Writer job openings:
Software Technical Writer jobs near you
Infographic showing various Software Technical Writer job openings in Raleigh, NC as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $78,739 per year, or $37.9 per hour.
Staff Software Engineer - AI Platform

Staff Software Engineer - AI Platform

CaptivateIQ

Raleigh, NC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,  we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.
 
About the Role

CaptivateIQ is building AI capabilities that will transform how enterprises manage sales performance. We're looking for a **Staff Software Engineer** to set the technical strategy for our Agentic SDK team, an internal developer platform that enables product teams across the company to build AI-powered features.

This is a strategic technical leadership role with multi-year, multi-team scope. You'll define the architecture and technical direction for AI at CaptivateIQ, making decisions that have no clear answer and partnering with senior Engineering, Product, and Design leadership to shape our long-term vision. You'll be responsible for technical choices that affect the entire organization, from platform design to engineering-wide quality standards.

As the technical anchor on a small, high-impact team, you'll lead by influence across organizational boundaries. You'll drive alignment between product teams consuming the Agentic SDK and the platform capabilities we build. You'll establish the bar for engineering excellence and invest deeply in coaching P4 engineers toward staff-level impact.

This is a rare greenfield opportunity to define how AI gets built at a growing enterprise software company. You'll shape not just the technology, but the culture and practices that scale with the organization.

 
Job Location
Remote - US
 
Responsibilities
  • Set the multi-year technical strategy for AI platform development, partnering with senior EPD leadership on long-term vision
  • Architect foundational AI systems that serve multiple product teams, including LLM orchestration frameworks, MCP infrastructure, and agent patterns
  • Own technical decisions with organization-wide impact where the right answer is ambiguous or contested
  • Define engineering-wide quality standards and best practices for AI development, establishing patterns that scale across teams
  • Drive technical alignment across the Agentic SDK team and product teams consuming AI capabilities
  • Invest deeply in coaching P4 engineers, helping them develop toward staff-level scope and strategic thinking
  • Represent CaptivateIQ's technical perspective in industry discussions, open-source contributions, or technical publications
Requirements
  • 8+ years of professional software engineering experience with demonstrated progression into staff-level technical leadership
  • Deep expertise in LLM orchestration: production experience building agent frameworks, including agent design patterns, tool integration, and workflow optimization
  • Significant experience designing MCP integrations and knowledge systems at scale, including tool server architecture, embedding pipelines, and context optimization
  • Track record of setting technical strategy that spans multiple teams and multi-year time horizons
  • Experience partnering with senior leadership (Directors, VPs) to align technical direction with business objectives
  • Demonstrated ability to make high-stakes technical decisions under extreme ambiguity
  • Strong mentorship track record, particularly in developing senior engineers toward staff-level impact
  • Demonstrated curiosity and continuous learning in the rapidly evolving AI/LLM space
Bonus
  • Strong proficiency in Python and experience with Django or similar backend frameworks
  • Full-stack capabilities with React and TypeScript
  • Experience building and scaling internal AI/ML platforms or developer experience infrastructure
  • Familiarity with LLM orchestration frameworks (LangChain, LangGraph, or equivalent)
  • Deep expertise in advanced agent architectures: multi-agent coordination, autonomous planning, or complex tool    ecosystems
  • Experience with AI evaluation, observability, and production monitoring at enterprise scale
  • Published technical writing, conference talks, or significant open-source contributions in AI/ML
  • Background building AI-powered products that shipped to enterprise customers with measurable business impact
  • Experience at a B2B SaaS company during periods of significant growth or platform expansion
  • Familiarity with sales performance management, incentive compensation, or adjacent enterprise domains
Benefits
  • Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
  • Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
  • Annual Stipends: Dedicated funds for your professional development and caretaking needs.
  • Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
  • Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
  • Premium Tools: The latest Apple hardware to empower you to do your best work.
  • Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.
Notice to Prospective Candidates
  • Only emails from @captivateiq.com should be trusted.
  • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
  • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
  • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
  • Ask candidates to make a payment in order to be considered for a position.
  • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
  • Please note that we'll only ask for more sensitive personal information in connection with background checks after an offer is made.
  • Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime.
$181,289 - $285,272 a year
The base range represents the minimum and maximum for this position across North America. For candidates in Toronto, Canada the range is $181,289-$242,106. The compensation offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of CaptivateIQ's competitive total rewards package.
CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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