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Software Assistant Jobs in Rochester, NY (NOW HIRING)

Paychex

Manager, Software Engineering I

Webster, NY · On-site

$117K - $184K/yr

Overview Tax team is looking for a Software Engineering Manager to join their team! The Tax ... AI tools and platforms: enterprise-approved code assistants (e.g., GitHub Copilot, Claude Code ...

Paychex

Manager, Software Engineering I

Webster, NY · On-site

$117K - $184K/yr

Overview Tax team is looking for a Software Engineering Manager to join their team! The Tax ... AI tools and platforms: enterpriseapproved code assistants (e.g., GitHub Copilot, Claude Code ...

Asure Software

HR Sales Executive

Rochester, NY · On-site

$135K - $145K/yr

We assist businesses in developing their "Human Capital" to propel them to the next level, ensure ... Asure Software offers a variety of employee benefits. Salary information is determined by market ...

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All JobsSoftware JobsSoftware Assistant JobsSoftware Assistant Jobs in Rochester, NY

Software Assistant information

See Rochester, NY salary details

$9

$28

$66

How much do software assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for software assistant in Rochester, NY is $28.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.73 and $31.45 per hour, depending on experience, location, and employer.

What is a software assistant?

Software Assistants are digital tools or programs designed to help users accomplish specific tasks or streamline workflows within software environments. They can range from simple task automation bots to advanced AI-driven virtual assistants that provide support, suggestions, or information. These assistants often integrate with various applications to enhance productivity and reduce manual effort. Examples include voice-activated assistants, chatbots, and scheduling tools. Their main goal is to make using complex software easier and more efficient for users.

What are the key skills and qualifications needed to thrive as a software assistant?

To thrive as a Software Assistant, you need foundational knowledge of software applications, troubleshooting, and basic programming concepts, often supported by a relevant degree or technical certification. Familiarity with help desk software, ticketing systems, and common productivity tools like Microsoft Office or Google Workspace is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude help you effectively support users and resolve issues. These skills ensure efficient technical support, smooth user experiences, and contribute to overall organizational productivity.

How does a software assistant typically collaborate with software engineers and other team members in a development project?

A Software Assistant often works closely with software engineers, project managers, and QA specialists to support the software development lifecycle. They may assist by managing documentation, tracking bugs or feature requests, preparing reports, and helping coordinate meetings or schedules. Effective communication and organization are key, as the Software Assistant often acts as a bridge between technical and non-technical team members to ensure projects run smoothly. This role provides valuable exposure to various aspects of software development and can be a stepping stone to more specialized technical roles.

What is the difference between Software Assistant vs Software Developer?

AspectSoftware AssistantSoftware Developer
Required CredentialsAssociate degrees or certifications in software toolsBachelor's or higher in Computer Science or related fields
Work EnvironmentSupport teams, administrative settings, or entry-level rolesDesign, develop, and test software applications
Employer & Industry UsageTech companies, IT departments, startupsSoftware firms, tech giants, enterprise IT
Common Search & ComparisonOften compared for entry-level roles or support functionsCompared for development expertise and project roles

The main difference between a Software Assistant and a Software Developer lies in their responsibilities and experience level. Software Assistants typically support development teams with administrative or basic technical tasks, requiring less advanced credentials. In contrast, Software Developers are responsible for creating and maintaining software, often requiring a higher level of education and technical skills. Both roles are essential in the tech industry but serve different functions within the software development lifecycle.

What are the most commonly searched types of Software jobs in Rochester, NY?

The most popular types of Software jobs in Rochester, NY are:

What are popular job titles related to Software Assistant jobs in Rochester, NY?

For Software Assistant jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Software Assistant jobs in Rochester, NY look for?

The top searched job categories for Software Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Software Assistant jobs?

Cities near Rochester, NY with the most Software Assistant job openings:

Software Assistant jobs near you
Infographic showing various Software Assistant job openings in Rochester, NY as of June 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,452 per year, or $28.1 per hour.

Software Engineering Team Lead

Rochester, NY

ComTec Solutions
IT Services • 11 - 50 employees
Learn more about ComTec Solutionsexternal

$115K - $130K/yr

Full-time

Re-posted 9 hours ago

Job description

Description:

Software Engineering Team Lead

Department:

Enterprise Systems Group

Billable Hours Goal:

60% of worked hours

Position Type:

Full Time

Travel Required:

Minimal as needed


JOB SUMMARY:

As the Technical Lead of the Enterprise Systems Group, you will lead the technical team to help ensure they are following processes to deliver all technical functions to agreed scope and specifications as well as provide ongoing client support. Streamline and provide onboarding activities by shadowing, training, ensuring training teams are completing training and other activities. Making decisions aimed at improving efficiency while at the same time ensuring no disruption of on-time delivery to customers. Directly working with the consulting leads to provide quality solution design. 

REPORTS TO: Manager, Enterprise Systems Group

DIRECT REPORTS: Systems and Software Engineers


ESSENTIAL FUNCTIONS:

  • Utilize Software Engineering knowledge providing customized solutions to Epicor and external utilities
  • Develop and test solutions with attention to detail and accuracy
  • Document all modifications to client software according to company policy
  • Manage assigned queue, to ensure the team is meeting deadlines and other milestones
  • Provide classroom training to end users on Epicor technical tools
  • Mentor Technical Team Members as required
  • Assist in the hiring process of Technical Team Members
  • Assist with onboarding/training of new Technical Team Members
  • Actively contribute to development team process improvement, policies and procedures
  • Provide direction and escalation for ticket / task issues, and customer satisfaction follow up
  • Present ComTec in a positive light both internally and externally (i.e., be a champion for the company)    
  • Assist with performance and development of Technical Team Members 
  • Develop and monitor yearly training plans for direct reports
  • Assist Director with quarterly performance reviews with direct reports

ADDITIONAL RESPONSIBILITIES:

  • Troubleshoot, identify and evaluate alternative solutions to a problem
  • Maintain daily timesheet and expense report entries and submit them accurately and timely
  • Lead weekly team meetings.
  • Attend Epicor Escalation Meetings 
  • Other duties as required


Requirements:

TECHNICAL SKILLS:

C# / VB.NET (intermediate/Advanced)

Knowledge of Microsoft SQL Server and/or Progress Databases (Intermediate)

Crystal Reports development (Basic)

Microsoft SSRS Reporting (Basic)


SOFT SKILLS & ABILITIES:

Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document

Strong written and verbal communication skills

Pleasant and professional demeanor in all client and internal communications

Intellectually resourceful with sound judgment and effective decision-making abilities

Independent worker and able to work effectively on daily tasks without direct supervision

Strong organization skills and ability to operate efficiently throughout daily tasks

In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate too; accepts escalated issues; and mentors when appropriate

Demonstrate empathy and professionalism with users at all times

Work well with clients at all levels

Operate with client satisfaction in mind

Energy, enthusiasm and results-oriented


EDUCATION, EXPERIENCE, & KNOWLEDGE:

Related bachelor’s degree or equivalent work experience

4+ years of Microsoft .NET programming experience

Epicor application experience a plus

WORK ENVIRONMENT/PHYSICAL DEMANDS:

Use of computer and office equipment

Ability to remain calm in stressful situations

Performs all administrative functions expected at this level


ADDITIONAL REQUIREMENTS:

Ability to schedule for evening or weekend work occasionally

Valid driver’s license in your state of residence and reliable personal vehicle


Compensation details: 115000-130000 Yearly Salary


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