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Software Assistant Jobs in Rochester, NY (NOW HIRING)

Finger Lakes Dental Care

Dental Hygienist

Rochester, NY · On-site

$36.75 - $48.50/hr

Document patient information and treatment plans accurately in Open Dental Software. * Assist with patient comfort and address any concerns or questions they may have. * Collaborate with the dentist ...

Finger Lakes Dental

Dental Hygienist

Rochester, NY · On-site

$37.50 - $49.25/hr

Document patient information and treatment plans accurately in Open Dental Software. * Assist with patient comfort and address any concerns or questions they may have. * Collaborate with the dentist ...

TE Connectivity

Software Engineer I (MPDE)

Webster, NY · On-site

$68K - $103K/yr

Manufacturing Support * Assist production teams in troubleshooting software-related manufacturing issues. * Participate in root-cause investigations and corrective action implementation. * Support ...

Kiongroup

Software Engineering Manager

Henrietta, NY · On-site

The Software Engineering Manager leads a team of software engineers responsible for the delivery of ... * Assist engineering teams in solution architecture reviews, execution planning, troubleshooting ...

Kiongroup

Software Engineering Manager

Henrietta, NY · On-site

The Software Engineering Manager leads a team of software engineers responsible for the delivery of ... * Assist engineering teams in solution architecture reviews, execution planning, troubleshooting ...

Honeywell

Advanced Software Engineer

Pittsford, NY · Hybrid

$128K - $159K/yr

The Advanced Software Engineer will participate in feature planning and design sessions, architect and implement software solutions, assist with test plans and documentation, and maintain those ...

New

Honeywell

Advanced Software Engineer

Pittsford, NY · Hybrid

$128K - $159K/yr

The Advanced Software Engineer will participate in feature planning and design sessions, architect and implement software solutions, assist with test plans and documentation, and maintain those ...

New

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Software Assistant information

See Rochester, NY salary details

$9

$28

$66

How much do software assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for software assistant in Rochester, NY is $28.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.73 and $31.45 per hour, depending on experience, location, and employer.

What is a software assistant?

Software Assistants are digital tools or programs designed to help users accomplish specific tasks or streamline workflows within software environments. They can range from simple task automation bots to advanced AI-driven virtual assistants that provide support, suggestions, or information. These assistants often integrate with various applications to enhance productivity and reduce manual effort. Examples include voice-activated assistants, chatbots, and scheduling tools. Their main goal is to make using complex software easier and more efficient for users.

What are the key skills and qualifications needed to thrive as a software assistant?

To thrive as a Software Assistant, you need foundational knowledge of software applications, troubleshooting, and basic programming concepts, often supported by a relevant degree or technical certification. Familiarity with help desk software, ticketing systems, and common productivity tools like Microsoft Office or Google Workspace is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude help you effectively support users and resolve issues. These skills ensure efficient technical support, smooth user experiences, and contribute to overall organizational productivity.

How does a software assistant typically collaborate with software engineers and other team members in a development project?

A Software Assistant often works closely with software engineers, project managers, and QA specialists to support the software development lifecycle. They may assist by managing documentation, tracking bugs or feature requests, preparing reports, and helping coordinate meetings or schedules. Effective communication and organization are key, as the Software Assistant often acts as a bridge between technical and non-technical team members to ensure projects run smoothly. This role provides valuable exposure to various aspects of software development and can be a stepping stone to more specialized technical roles.

What is the difference between Software Assistant vs Software Developer?

AspectSoftware AssistantSoftware Developer
Required CredentialsAssociate degrees or certifications in software toolsBachelor's or higher in Computer Science or related fields
Work EnvironmentSupport teams, administrative settings, or entry-level rolesDesign, develop, and test software applications
Employer & Industry UsageTech companies, IT departments, startupsSoftware firms, tech giants, enterprise IT
Common Search & ComparisonOften compared for entry-level roles or support functionsCompared for development expertise and project roles

The main difference between a Software Assistant and a Software Developer lies in their responsibilities and experience level. Software Assistants typically support development teams with administrative or basic technical tasks, requiring less advanced credentials. In contrast, Software Developers are responsible for creating and maintaining software, often requiring a higher level of education and technical skills. Both roles are essential in the tech industry but serve different functions within the software development lifecycle.

What are the most commonly searched types of Software jobs in Rochester, NY?

The most popular types of Software jobs in Rochester, NY are:

What are popular job titles related to Software Assistant jobs in Rochester, NY?

For Software Assistant jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Software Assistant jobs in Rochester, NY look for?

The top searched job categories for Software Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Software Assistant jobs?

Cities near Rochester, NY with the most Software Assistant job openings:

Software Assistant jobs near you
Infographic showing various Software Assistant job openings in Rochester, NY as of June 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,452 per year, or $28.1 per hour.

Desktop Support Technician

Rochester, NY • On-site

Entre Computer Services
51 - 200 employees
Learn more about Entre Computer Servicesexternal

$24 - $26/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Entre Computer Services is Rochester's leading provider in technology services including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software Sales, and IT Outsourcing & Recruiting. Entre has been headquartered in Rochester, NY since 1984, and serves organizations both regionally and nationally. Entre is a family-oriented organization that provides great flexibility in professional growth, offers resources for individual success in a team environment, and recognizes the importance of work-life balance.
We are seeking an experienced Desktop Support Technician to provide on-site technical support and troubleshooting for end-user hardware, software, and network-related issues for our client. The ideal candidate will be a proactive problem-solver with strong technical expertise and excellent customer service skills, capable of resolving a broad range of IT support tasks independently and efficiently.
Key Responsibilities:
• Acts as a liaison with end-user for computer related issues and escalations.
• Acts as a technical resource in assisting customers to assess and resolve hardware and software issues.
• Install and configure computers, monitors, and peripherals such as printers, scanners, smartphones and other related hardware.
• Upgrade operating systems and software.
• Assist with new project requests as needed.
• Create and update documentation as needed.
• Track and document, within the ticketing system, progress and steps taken to resolve issues.
• Performs and assists in hardware and software maintenance services.
• Report on trends.
• Participate in the major incident identification and resolution process.
• Performs on-call responsibilities.
• Able to work a flexible schedule (hours may vary), work after-hours calls, may include some evenings and weekends as needed.
• Maintains a high degree of computer expertise.
• Troubleshoots and resolves tickets for issues and requests for new mobile equipment, features, and functionality for customer's in-person, remotely, and by phone support.
• Maintains mobile device inventory management.
• Provides Level I technical support in assisting IT Support Services team members with setup, configuration, maintenance, and reported problems for mobile devices.
• Performs other duties as assigned.
Minimum Qualifications:
• Associate's degree in Computer Science or related field preferred.
• 2-3 years of Information Technology experience preferred.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Entre, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
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