Account Manager - SMB
$120K - $150K/yr
Summary: Ocrolus is seeking an experienced Account/Growth Manager to work in person directly with our newly implemented SMB/Consumer clients. This role will require ~25% domestic travel. The ...
Account Manager - SMB
$120K - $150K/yr
Summary: Ocrolus is seeking an experienced Account/Growth Manager to work in person directly with our newly implemented SMB/Consumer clients. This role will require ~25% domestic travel. The ...
Associate Account Manager, SMB
Washington, DC · Hybrid
$139K - $145K/yr
... SMB account notes/documentation in Salesforce, and partnering with Sales Operations in scale renewal projects. This role blends high volume, strategic account management skills with the engagement ...
Quick apply
Associate Account Manager, SMB
Washington, DC · Hybrid
$139K - $145K/yr
... SMB account notes/documentation in Salesforce, and partnering with Sales Operations in scale renewal projects. This role blends high volume, strategic account management skills with the engagement ...
Manager, CSM (SMB)
$85K - $105K/yr
As the Manager of Customer Success for our SMB segment, you will own the strategy and execution for over 6,000 districts nationwide. This is a high-impact leadership role focused on building a world ...
Manager, CSM (SMB)
$85K - $105K/yr
As the Manager of Customer Success for our SMB segment, you will own the strategy and execution for over 6,000 districts nationwide. This is a high-impact leadership role focused on building a world ...
Principal Product Manager, SMB
Los Angeles, CA · On-site +1
Overview LegalZoom is seeking an exceptional Principal Product Manager to drive critical growth initiatives across our Small and Medium Business (SMB) portfolio. This role owns high-impact product ...
Principal Product Manager, SMB
Los Angeles, CA · On-site +1
Overview LegalZoom is seeking an exceptional Principal Product Manager to drive critical growth initiatives across our Small and Medium Business (SMB) portfolio. This role owns high-impact product ...
Overview LegalZoom is seeking an exceptional Principal Product Manager to drive critical growth initiatives across our Small and Medium Business (SMB) portfolio. This role owns high-impact product ...
Overview LegalZoom is seeking an exceptional Principal Product Manager to drive critical growth initiatives across our Small and Medium Business (SMB) portfolio. This role owns high-impact product ...
Principal Product Manager, SMB
Los Angeles, CA · On-site +1
Overview LegalZoom is seeking an exceptional Principal Product Manager to drive critical growth initiatives across our Small and Medium Business (SMB) portfolio. This role owns high-impact product ...
Principal Product Manager, SMB
Los Angeles, CA · On-site +1
Overview LegalZoom is seeking an exceptional Principal Product Manager to drive critical growth initiatives across our Small and Medium Business (SMB) portfolio. This role owns high-impact product ...
Customer Success Manager, SMB
Austin, TX · Hybrid
Customer Success Manager, SMB At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our ...
Customer Success Manager, SMB
Austin, TX · Hybrid
Customer Success Manager, SMB At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our ...
Principal Product Manager, SMB
Los Angeles, CA · On-site +1
Overview LegalZoom is seeking an exceptional Principal Product Manager to drive critical growth initiatives across our Small and Medium Business (SMB) portfolio. This role owns high-impact product ...
Quick apply
Principal Product Manager, SMB
Los Angeles, CA · On-site +1
Overview LegalZoom is seeking an exceptional Principal Product Manager to drive critical growth initiatives across our Small and Medium Business (SMB) portfolio. This role owns high-impact product ...
GTM Enablement Lead, SMB
New York, NY · On-site
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
GTM Enablement Lead, SMB
New York, NY · On-site
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
GTM Enablement Lead, SMB
San Francisco, CA · On-site
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
GTM Enablement Lead, SMB
San Francisco, CA · On-site
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
Sales Manager, SMB
Austin, TX · On-site +1
You thrive in high-velocity sales environments and have 8-10 years of SaaS experience, including 3+ years managing SMB or outbound sales teams. * You bring a structured approach to selling and are ...
Sales Manager, SMB
Austin, TX · On-site +1
You thrive in high-velocity sales environments and have 8-10 years of SaaS experience, including 3+ years managing SMB or outbound sales teams. * You bring a structured approach to selling and are ...
GTM Enablement Lead, SMB
Chicago, IL · On-site
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
GTM Enablement Lead, SMB
Chicago, IL · On-site
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
SMB Customer Success Manager
New York, NY · On-site
Reporting to the Head of Client Experience, West the SMB Customer Success Manager will play an essential role in delivering efficacy and an ease of business to our nationwide Small and Medium client ...
SMB Customer Success Manager
New York, NY · On-site
Reporting to the Head of Client Experience, West the SMB Customer Success Manager will play an essential role in delivering efficacy and an ease of business to our nationwide Small and Medium client ...
GTM Enablement Lead, SMB
New York, NY · On-site
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
GTM Enablement Lead, SMB
New York, NY · On-site
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
GTM Enablement Lead, SMB
Chicago, IL · On-site
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
GTM Enablement Lead, SMB
Chicago, IL · On-site
You will partner closely with SMB sales leadership and managers to ensure sellers understand what matters, know what great looks like, and can apply priority motions in customer conversations ...
SMB Customer Success Manager
New York, NY · Remote
Reporting to the Head of Client Experience, West the SMB Customer Success Manager will play an essential role in delivering efficacy and an ease of business to our nationwide Small and Medium client ...
SMB Customer Success Manager
New York, NY · Remote
Reporting to the Head of Client Experience, West the SMB Customer Success Manager will play an essential role in delivering efficacy and an ease of business to our nationwide Small and Medium client ...
Sales Manager, SMB
Austin, TX · On-site +1
You thrive in high-velocity sales environments and have 8-10 years of SaaS experience, including 3+ years managing SMB or outbound sales teams. * You bring a structured approach to selling and are ...
Sales Manager, SMB
Austin, TX · On-site +1
You thrive in high-velocity sales environments and have 8-10 years of SaaS experience, including 3+ years managing SMB or outbound sales teams. * You bring a structured approach to selling and are ...
Global GTM & 4P Category Manager - SMB Advanced Compute Solutions
Spring, TX · On-site
$130K - $205K/yr
Global GTM & 4P Category Manager - SMB Advanced Compute Solutions Description - The GTM Category Manager - SMB is responsible for defining and executing the global go-to-market (GTM) strategy for HP ...
Global GTM & 4P Category Manager - SMB Advanced Compute Solutions
Spring, TX · On-site
$130K - $205K/yr
Global GTM & 4P Category Manager - SMB Advanced Compute Solutions Description - The GTM Category Manager - SMB is responsible for defining and executing the global go-to-market (GTM) strategy for HP ...
Smb Manager information
See salary details
$24.5K - $32.8K
9% of jobs
$32.8K - $41.1K
15% of jobs
$41.8K is the 25th percentile. Wages below this are outliers.
$41.1K - $49.5K
17% of jobs
The median wage is $52.3K / yr.
$49.5K - $57.8K
27% of jobs
$62.9K is the 75th percentile. Wages above this are outliers.
$57.8K - $66.1K
12% of jobs
$66.1K - $74.4K
8% of jobs
$74.4K - $82.7K
4% of jobs
$82.7K - $91K
3% of jobs
$91K - $99.4K
2% of jobs
$99.4K - $107.7K
2% of jobs
$107.7K - $116K
1% of jobs
$24.5K
$59.5K
$116K
How much do smb manager jobs pay per year?
As of Jun 7, 2026, the average yearly pay for smb manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an SMB Manager, and why are they important?
To thrive as an SMB Manager, you need strong business acumen, sales expertise, and experience managing relationships with small and medium-sized business clients, often backed by a degree in business or a related field. Proficiency with CRM platforms like Salesforce, sales analytics tools, and digital marketing systems is commonly required. Excellent communication, negotiation, and problem-solving skills help build trust and drive results in a competitive market. These skills ensure effective client management, revenue growth, and long-term business partnerships in the SMB sector.
What is an SMB Manager?
An SMB Manager is a professional responsible for managing relationships with small and medium-sized businesses (SMBs) on behalf of their organization. They focus on building partnerships, increasing sales, and providing support to SMB clients. Their role often involves identifying new business opportunities, understanding client needs, and ensuring customer satisfaction to drive growth within the SMB segment.
What are some common challenges SMB Managers face when supporting small and medium business clients?
SMB Managers often encounter the challenge of balancing a diverse portfolio of clients, each with unique needs and limited resources. They must effectively prioritize client requests, provide tailored solutions, and maintain strong relationships while staying up to date on industry trends and product offerings. Additionally, SMB Managers frequently collaborate with sales, support, and product teams to ensure their clients receive comprehensive service, which requires strong organizational and communication skills.
What is the difference between Smb Manager vs Smb Sales Representative?
| Aspect | Smb Manager | Smb Sales Representative |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in business or related field; experience in management | High school diploma or equivalent; sales training or certification often preferred |
| Work Environment | Oversees teams, manages client accounts, develops strategies | Engages directly with clients, conducts sales calls, promotes products/services |
| Employer & Industry Usage | Used in small to medium business sectors, often within tech, retail, or service industries |
The Smb Manager focuses on overseeing operations, managing teams, and strategic planning within SMBs. In contrast, the Smb Sales Representative primarily engages in direct sales activities, building client relationships, and closing deals. Both roles are essential in SMB environments but differ in responsibilities and focus areas.
More about Smb Manager jobs
What cities are hiring for Smb Manager jobs? Cities with the most Smb Manager job openings:
What states have the most Smb Manager jobs? States with the most job openings for Smb Manager jobs include:
What job categories do people searching Smb Manager jobs look for? The top searched job categories for Smb Manager jobs are:
Job description
Come build at the intersection of AI and fintech. At Ocrolus, we're on a mission to help lenders automate workflows with confidence-streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.
Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit-ultimately creating a more inclusive financial system.
Trusted by more than 400 customers-including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square-Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world's most innovative lenders do business.
Summary:
Ocrolus is seeking an experienced Account/Growth Manager to work in person directly with our newly implemented SMB/Consumer clients. This role will require ~25% domestic travel. The candidate will be in charge of managing relationships and helping to facilitate process change management within the SMB/Consumer client to maximize the Ocrolus platform. Tasks may involve process development, forecasting, strategic planning, sales support, product training, client service, project management, and marketing.
What you'll do:
Who we're looking for:
Bonus points:
Note:
The full-time salary range for this role is between $120,000- $150,000 + commission + equity + benefits. Base pay offered may vary depending on job-related knowledge, skills, experience, and market location.
Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full time salary compensation range for this role when being hired into our offices in New York City.
Life at Ocrolus
We're a team of builders, thinkers, and problem solvers who care deeply about our mission - and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.
Our culture is grounded in four core values: Empathy - Understand and serve with compassion
Curiosity - Explore new ideas and question the status quo Humility - Listen, be grounded, and remain open-minded
Ownership - Love what you do, work hard, and deliver excellence
We believe diverse perspectives drive better outcomes. That's why we're committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.
We look forward to building the future of lending together.
Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit-ultimately creating a more inclusive financial system.
Trusted by more than 400 customers-including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square-Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world's most innovative lenders do business.
Summary:
Ocrolus is seeking an experienced Account/Growth Manager to work in person directly with our newly implemented SMB/Consumer clients. This role will require ~25% domestic travel. The candidate will be in charge of managing relationships and helping to facilitate process change management within the SMB/Consumer client to maximize the Ocrolus platform. Tasks may involve process development, forecasting, strategic planning, sales support, product training, client service, project management, and marketing.
What you'll do:
- Facilitate weekly in-person client meetings in order to build strong relationships focused on helping facilitate the change management process within SMB/Consumer clients
- Identify opportunities to adjust client processes to maximize Ocrolus footprint
- Operate as the central point of contact for assigned customer base
- Coordinate with teammates working on the same account to provide consistent excellent service
- Ensure clients receive requested products and services in a timely fashion
- Communicate client needs, demands and goals to our internal teams
- Collaborate with sales team to reach prospective clients
- Service multiple clients concurrently while consistently meeting deadlines
- Keep records of client transactions
- Forecast and track client account metrics
- Be a vital part in helping not only the team, but the company grow
Who we're looking for:
- Bachelor's degree in business or related field
- 4+ years of SMB/Consumer Lending experience and processes related to SMB/Consumer based companies
- Proven track record of success with upselling, cross-selling and renewals
- Client focused solutions experience
- Ability to communicate client needs with internal teams
- Talent for influencing process change management
- Ability to manage multiple projects and relationships simultaneously with negotiation, listening, communication skills, presentation and time management skills
- Growth mindset
Bonus points:
- Strong understanding of API based work
- B2B FinTech experience
- Worked for a hypergrowth-startup company
- Previous utilization of Salesforce
- Experience with failure and ability to course correct
Note:
The full-time salary range for this role is between $120,000- $150,000 + commission + equity + benefits. Base pay offered may vary depending on job-related knowledge, skills, experience, and market location.
Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full time salary compensation range for this role when being hired into our offices in New York City.
Life at Ocrolus
We're a team of builders, thinkers, and problem solvers who care deeply about our mission - and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.
Our culture is grounded in four core values: Empathy - Understand and serve with compassion
Curiosity - Explore new ideas and question the status quo Humility - Listen, be grounded, and remain open-minded
Ownership - Love what you do, work hard, and deliver excellence
We believe diverse perspectives drive better outcomes. That's why we're committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.
We look forward to building the future of lending together.
About Ocrolus
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
11 - 50 Employees
Headquarters location
NY, US
Year founded
2014