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Sla Jobs (NOW HIRING)

SLA Worldwide

Assistant Restaurant Manager

Nashville, TN · On-site

$55K - $60K/yr

Support onboarding, training, and company standards (AHA & SLA). * Ensure compliance with company, TSA, and airport regulations. Qualifications: * 1-3 years of restaurant leadership or supervisory ...

SLA Worldwide

Retail Store Associate

Washington, DC · On-site

$18.54/hr

As a Retail Associate at SLA Worldwide, you will help create an exceptional in-store experience for our customers, support daily operations, and represent the mission of HBCU News . This is an ...

SLA Worldwide

Cashier/Crew Member

Philadelphia, PA

$18.54/hr

SLA Worldwide is looking for energetic, friendly, and motivated team members to join Urban Juicer--our vibrant juice bar located inside Philadelphia International Airport. We serve cold-pressed ...

SLA Worldwide

Server

Nashville, TN

$2.50/hr

SLA Worldwide is a growing organization seeking reliable, guest-focused individuals with an energetic and positive attitude. We are looking for team members who are passionate about food and ...

SLA Worldwide

Warehouse Worker

Nashville, TN · On-site

$18/hr

Be part of the SLA Airports - Airport Hospitality Academy, a national program training the next generation of airport professionals. * Competitive pay with opportunity to grow into full-time roles.

SLA Worldwide

Server

Nashville, TN · On-site

$2.50/hr

SLA Worldwide is a growing organization seeking reliable, guest-focused individuals with an energetic and positive attitude. We are looking for team members who are passionate about food and ...

SLA Worldwide

Retail Store Associate

Washington, DC

$18.54/hr

SLA Worldwide is seeking a Retail Associate to support daily operations for Next Stop DC while also assisting with hybrid responsibilities for 1920 Merch. This role is ideal for someone who enjoys ...

SLA Worldwide

Retail Store Associate

Washington, DC · On-site

$18.54/hr

SLA Worldwide is seeking a Retail Associate to support daily operations for Next Stop DC while also assisting with hybrid responsibilities for 1920 Merch. This role is ideal for someone who enjoys ...

SLA Worldwide

Warehouse Worker

Nashville, TN

$18/hr

Be part of the SLA Airports - Airport Hospitality Academy, a national program training the next generation of airport professionals. * Competitive pay with opportunity to grow into full-time roles.

ESC Region 11

Principals Secretary- SLA

Keene, TX

$14.75 - $19.25/hr

Principal's Secretary Ensure efficient operation of the school administrative office and provide clerical services for the school's administrative staff. High school diploma or GED Proficient ...

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All JobsSla Jobs

Sla information

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$13

$31

$75

How much do sla jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for sla in the United States is $31.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $58.17 per hour, depending on experience, location, and employer.

What are SLAs (Service Level Agreements)?

SLAs, or Service Level Agreements, are formal contracts between a service provider and a customer that define the expected level of service. They outline specific metrics such as uptime, response time, and responsibilities, as well as consequences if the agreed standards are not met. SLAs help manage expectations, ensure accountability, and provide a clear framework for evaluating service performance. They are commonly used in IT, telecommunications, and other service-based industries to maintain a high standard of service delivery.

What is the difference between Sla vs Network Technician?

AspectSlaNetwork Technician
Required CredentialsTypically certifications like CompTIA Security+, Network+, or vendor-specific certificationsCertifications such as CompTIA Network+, Cisco CCNA, or equivalent
Work EnvironmentIT service management, client support, and service delivery settingsNetwork installation, troubleshooting, and maintenance in various environments
Employer & Industry UsageUsed in IT service providers, managed service providers, and enterprise IT departmentsCommon in telecommunications, IT infrastructure, and enterprise networks

Both Sla and Network Technician roles involve technical skills and certifications, but Sla focuses on service management and client support, while Network Technicians specialize in network setup and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by Service Level Agreement (SLA) Managers in ensuring compliance with contractual obligations?

SLA Managers often encounter challenges such as managing fluctuating service demands, aligning cross-functional teams to meet agreed-upon metrics, and addressing unforeseen incidents that may impact service delivery. Ensuring clear communication between clients and internal teams is essential to proactively identify potential issues and maintain transparency. Additionally, balancing the need for high-quality service while controlling costs requires strong analytical and negotiation skills. Overcoming these challenges helps SLA Managers maintain client satisfaction and uphold organizational reputation.

What are the key skills and qualifications needed to thrive as a Service Level Agreement (SLA) Manager, and why are they important?

To thrive as an SLA Manager, you need a strong background in service management, data analysis, and a thorough understanding of ITIL or similar frameworks, often supported by relevant certifications. Familiarity with service management tools like ServiceNow, reporting systems, and SLA tracking software is typically required. Excellent communication, negotiation, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for ensuring service commitments are met, maintaining client satisfaction, and driving continuous improvement in service delivery.
More about Sla jobs
What cities are hiring for Sla jobs? Cities with the most Sla job openings:
What are the most commonly searched types of Sla jobs? The most popular types of Sla jobs are:
What states have the most Sla jobs? States with the most job openings for Sla jobs include:
What job categories do people searching Sla jobs look for? The top searched job categories for Sla jobs are:
Sla jobs near you
Infographic showing various Sla job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $65,852 per year, or $31.7 per hour.

Assistant Restaurant Manager

SLA Worldwide

Nashville, TN • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

The Assistant Restaurant Manager at Puckett’s in the Nashville Airport plays a key leadership role in supporting daily restaurant operations inside a fast-paced airport environment. This position is hands-on, floor-focused, and centered on delivering authentic Southern hospitality while ensuring smooth service, strong team performance, and consistent operational standards.

Key Responsibilities:
Leadership & Team Support:
  • Support the Restaurant Manager with daily operations and shift execution.
  • Lead by example with a strong hospitality-first mindset.
  • Help coach, train, and motivate team members.
  • Reinforce accountability, professionalism, and teamwork.
  • Assist with pre-shift meetings and team alignment.
Guest Experience:
  • Deliver warm, genuine Southern hospitality to every guest.
  • Handle guest concerns quickly and professionally.
Operations & Execution:
  • Assist with opening and closing duties.
  • Support smooth floor flow, staffing, and service execution.
  • Ensure food safety, cleanliness, and sanitation standards.
  • Maintain food quality, presentation, and portion control.
  • Follow all airport compliance and security requirements.
Performance & Compliance:
  • Assist with scheduling, labor, and shift support as needed.
  • Help manage waste, product handling, and upselling efforts.
  • Communicate operational updates and concerns to management.
  • Support onboarding, training, and company standards (AHA & SLA).
  • Ensure compliance with company, TSA, and airport regulations.
Qualifications:
  • 1–3 years of restaurant leadership or supervisory experience (airport or high-volume preferred).
  • Strong communication and team leadership skills.
  • Basic knowledge of POS systems and operational reporting.
  • Flexible availability including early mornings, nights, weekends, and holidays.
  • Must pass airport background check and obtain required security badge.
Benefits:
  • Paid Time Off.
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Opportunity for growth within a fast-paced airport hospitality environment.