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Sla Jobs in Georgia (NOW HIRING)

Cortavo

Service Delivery Team Lead

Atlanta, GA · On-site

$15.50 - $20.25/hr

  • Medical

  • PTO

Provide daily queue oversight, including monitoring aging tickets, stale statuses, missed follow-ups, SLA risks, and tickets requiring reassignment or escalation. * Conduct weekly queue reviews ...

Infosys

Senior Manager-Quality

Atlanta, GA · On-site

The consultant will lead audit programs, SLA governance, risk management activities, and data-driven improvement initiatives while promoting a culture of operational excellence. Key Responsibilities ...

Network Plus

Jeopardy Coordinator

Austell, GA

Open and close Streetworks permits in line with permit conditions and SLA requirements. * Follow established processes and work effectively within the works management system. * Run and circulate ...

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See Georgia salary details

$11

$26

$63

How much do sla jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for sla in Georgia is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $49.13 per hour, depending on experience, location, and employer.

What is an SLA?

SLAs, or Service Level Agreements, are formal contracts between a service provider and a customer that define the expected level of service. They outline specific metrics such as uptime, response time, and responsibilities, as well as consequences if the agreed standards are not met. SLAs help manage expectations, ensure accountability, and provide a clear framework for evaluating service performance. They are commonly used in IT, telecommunications, and other service-based industries to maintain a high standard of service delivery.

What are common challenges faced by SLA managers in ensuring compliance with contractual obligations?

SLA Managers often encounter challenges such as managing fluctuating service demands, aligning cross-functional teams to meet agreed-upon metrics, and addressing unforeseen incidents that may impact service delivery. Ensuring clear communication between clients and internal teams is essential to proactively identify potential issues and maintain transparency. Additionally, balancing the need for high-quality service while controlling costs requires strong analytical and negotiation skills. Overcoming these challenges helps SLA Managers maintain client satisfaction and uphold organizational reputation.

What are the key skills and qualifications needed to thrive as an SLA manager, and why are they important?

To thrive as an SLA Manager, you need a strong background in service management, data analysis, and a thorough understanding of ITIL or similar frameworks, often supported by relevant certifications. Familiarity with service management tools like ServiceNow, reporting systems, and SLA tracking software is typically required. Excellent communication, negotiation, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for ensuring service commitments are met, maintaining client satisfaction, and driving continuous improvement in service delivery.

What is the difference between Sla vs Network Technician?

AspectSlaNetwork Technician
Required CredentialsTypically certifications like CompTIA Security+, Network+, or vendor-specific certificationsCertifications such as CompTIA Network+, Cisco CCNA, or equivalent
Work EnvironmentIT service management, client support, and service delivery settingsNetwork installation, troubleshooting, and maintenance in various environments
Employer & Industry UsageUsed in IT service providers, managed service providers, and enterprise IT departmentsCommon in telecommunications, IT infrastructure, and enterprise networks

Both Sla and Network Technician roles involve technical skills and certifications, but Sla focuses on service management and client support, while Network Technicians specialize in network setup and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Sla jobs in Georgia?

For Sla jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Sla jobs in Georgia look for?

The top searched job categories for Sla jobs in Georgia are:

Sla jobs near you
Infographic showing various Sla job openings in Georgia as of July 2026, with employment types broken down into 94% Full Time, 1% Part Time, 4% Contract, and 1% Nights. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $55,605 per year, or $26.7 per hour.

Speech-Language Associate (SLA)

Hall County Schools

Gainesville, GA • On-site

Full-time

Re-posted 19 days ago

Hall County Schools rating

5.6

Company rating: 5.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

509th of 631 rated elementary and secondary schools

Job description

Position Type:
Student Support Services/Speech-Language Associate (SLA)
Date Posted:
1/6/2026
Location:
Central Office Special Education - 8010
Date Available:
08/03/2026
Closing Date:
OngoingJob Description
Title: Speech Language Pathology Aide
Reports To: Supervising Speech Language Pathologist
Qualifications: Minimum of Bachelor's Degree in Speech and Language Disorders, Communication Disorders, or a similar field
Location: Varies
Job Responsibilities: See below
Specific Performance Responsibilities:
  1. Assist the SLP as a resource to school staff members in the development of a balanced program for oral communication and speech improvement
  2. Assist the SLP in providing a therapeutic program to meet the individual needs of students with speech and/or hearing impairments.
  3. Assist the SLP in providing a thorough assessment of articulation, voice, hearing, fluency, or language impairments without clinical interpretation
  4. Assist the SLP in screening to identify students with speech impairment at regular intervals and at specified levels without clinical interpretation.
  5. Follow documented treatment plans or protocols developed by the supervising SLP
  6. Document student performance and report this information to the supervising SLP
  7. Program and provide instruction in the use of AAC devices.
  8. Provide information, support, and counseling to parents and families when appropriate and under the guidance of the supervising SLP.

What Hall County Schools employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hall County Schools

Sourced by ZipRecruiter

With Foundational Philosophies of Continuous Improvement and Leading by example, We commit to Utilize all of our Abilities to accomplish the task before us. Additionally, it will take our entire community working together to create an environment where boys and girls, Our most precious resource, can begin to realize their potential. We believe our role is to fully support local families on this most important journey.

Industry

Education programs administration

Company size

1,001 - 5,000 Employees

Headquarters location

Gainesville, GA, US

Social media

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