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Sla Management Jobs (NOW HIRING)

SLA

General Manager

Orangeburg, SC · On-site

Key SLA Management Benefits: At SLA , we believe great work starts with great people. That's why we offer Monday-Friday, day‑shift schedules , competitive pay, and a benefits package designed to ...

SLA

Child Nutrition Manager

Washington, DC · On-site

Key SLA Management Benefits: At SLA , we believe great work starts with great people. That's why we offer Monday-Friday, day‑shift schedules , competitive pay, and a benefits package designed to ...

360training

PMO Operations Reliability SLA Lead

Success depends on SLA and service-management expertise, portfolio and operational coordination, vendor management, stakeholder leadership, and enough technical literacy to partner credibly with ...

New York Life

$111K - $159K/yr

Intake, Prioritization & SLA Management Triage findings from Qualys, Tanium, security alerts, vendor advisories, threat intelligence, and exception requests. Prioritize remediation by severity ...

360training

PMO Operations Reliability SLA Lead

Success depends on SLA and service-management expertise, portfolio and operational coordination, vendor management, stakeholder leadership, and enough technical literacy to partner credibly with ...

Tata Consultancy Service Limited

Zone Manager

Chicago, IL · On-site

$70K - $80K/yr

Incident, escalation, and SLA management * Field technician and vendor operations management * ITIL based service management (Incident, Problem, Change) * Stakeholder and customer relationship ...

Tata Consultancy Service Limited

Zone Manager

Chicago, IL · On-site

$90K - $115K/yr

Incident, escalation, and SLA management * Field technician and vendor operations management * ITIL based service management (Incident, Problem, Change) * Stakeholder and customer relationship ...

CYNET SYSTEMS

AMS Lead

Orlando, FL · On-site

$60 - $65/hr

Experience in service delivery and SLA management. * Strong stakeholder management skills. * Proven incident and root cause analysis capability. * Experience in managing global support teams.

LTIMindtree

Delivery Manager

Charlotte, NC · On-site

... Governance SLA Management Track and monitor SLAKPI performance and drive improvements Conduct governance reviews status reporting and audits 3 Stakeholder Client Management Maintain strong ...

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All JobsSla Management Jobs

Sla Management information

See salary details

$39K

$87.9K

$140.5K

How much do sla management jobs pay per year?

As of Jul 22, 2026, the average yearly pay for sla management in the United States is $87,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $107,500.00 per year, depending on experience, location, and employer.

How does an SLA Management professional typically collaborate with other departments to ensure service commitments are met?

SLA Management professionals work closely with teams such as IT operations, customer support, and account management to monitor service delivery and address any issues that may impact agreed-upon service levels. They often facilitate regular meetings to review performance metrics, identify potential bottlenecks, and coordinate corrective actions. Open communication and collaboration are essential to proactively resolve problems and maintain strong client relationships, ensuring that all departments are aligned with SLA objectives.

What does SLA management do?

SLA management involves defining, monitoring, and ensuring that service providers meet agreed-upon performance standards outlined in Service Level Agreements (SLAs). It includes tracking metrics, resolving issues, and maintaining service quality to meet client expectations. Professionals in this role often use tools like ITSM software and require strong communication and analytical skills.

What is SLA Management?

SLA Management refers to the process of defining, monitoring, and managing Service Level Agreements (SLAs) between service providers and clients. It ensures that agreed-upon service standards, such as response times and resolution times, are consistently met. SLA Management involves setting clear expectations, tracking performance metrics, and addressing any breaches or issues that arise. Effective SLA Management helps improve service quality, build trust with clients, and prevent misunderstandings.

What jobs pay 4000 a week without a degree?

In Sla Management, high-paying roles such as project managers, operations managers, or specialized consultants can earn around $4,000 weekly without a formal degree, often requiring extensive experience, industry certifications, or strong skills in logistics, communication, and leadership. These positions typically involve overseeing processes, managing teams, or optimizing service delivery in various organizations.

What is the difference between Sla Management vs Service Delivery Manager?

AspectSla ManagementService Delivery Manager
Primary FocusMonitoring and ensuring Service Level Agreements are metOverseeing overall service delivery and client satisfaction
ResponsibilitiesTracking performance metrics, reporting SLA complianceManaging service teams, coordinating client communication
Required SkillsAnalytical skills, understanding of SLAs, reporting toolsLeadership, communication, service management

While Sla Management focuses on monitoring and maintaining SLA compliance, Service Delivery Managers oversee the entire service delivery process, ensuring client satisfaction and operational efficiency. Both roles collaborate closely but differ in scope and responsibilities.

What does an SLA manager do?

An SLA manager oversees service level agreements between an organization and its clients or internal teams, ensuring that service delivery meets agreed-upon standards. They monitor performance metrics, coordinate with teams to address issues, and enforce compliance to maintain service quality. Strong communication, analytical skills, and familiarity with monitoring tools are essential for this role.

What is the highest paying job in sports management?

The highest paying roles in sports management are typically executive positions such as sports team owners, general managers, or chief executive officers, with salaries often exceeding several million dollars annually. These roles require extensive experience, strong leadership skills, and a deep understanding of the sports industry, often complemented by advanced degrees or certifications. Compensation varies based on the organization size, league, and geographic location.

What are the key skills and qualifications needed to thrive in SLA Management, and why are they important?

To excel in SLA Management, you need a strong understanding of service level agreements, IT service management frameworks (like ITIL), and analytical skills, often supported by relevant certifications such as ITIL Foundation. Familiarity with SLA monitoring tools, ticketing systems, and reporting platforms is typically required. Excellent communication, negotiation, and problem-solving abilities help in managing stakeholder expectations and resolving issues proactively. These competencies ensure that service commitments are met, client satisfaction remains high, and continuous improvement is achieved in service delivery.
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What cities are hiring for Sla Management jobs? Cities with the most Sla Management job openings:
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Sla Management jobs near you
Infographic showing various Sla Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $87,853 per year, or $42.2 per hour.

General Manager

SLA

Orangeburg, SC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

At SLA, every school day is a chance to make a difference. That starts with leaders who are committed to supporting strong teams and delivering fresh, high-quality meals that students can count on. As part of our team, you'll have the opportunity to do meaningful work in a collaborative, purpose-driven environment. Join us in helping shape positive school dining experiences that students and school communities value each day.


Summary of Position:

This position leads and supports daily food service operations across the district, driving excellence in customer service, food quality, team development, and client satisfaction. The role is responsible for overseeing operations, coaching and developing staff, managing costs, and creating a clean, safe, and welcoming dining experience for students, staff, and school partners. You will report to the District Manager.


Responsibilities:

  • Lead and oversee daily operations of the Food Service Department, including direct client interaction and overall account performance.
  • Manage, hire, train, and develop managers and staff; set expectations, evaluate performance, and resolve issues.
  • Build and maintain strong relationships with district leadership, including administrative staff and Board of Trustees.
  • Develop and manage the annual budget, ensuring targets are met for labor, food costs, and overall financial performance.
  • Ensure standards in food quality, safety, sanitation, customer service, and operational efficiency, while driving program growth and participation.


Qualifications:

  • High school diploma, GED, or equivalent vocational training required; bachelor's degree in food service management, nutrition, culinary arts, business, or related field preferred.
  • 5+ years of food service and fresh food production experience, including 2–3 years as a Food Service Director, preferably within the K-12 market.
  • Experience managing food cost controls, P&L accountability, production, sanitation, catering, and K-12 food service operations.
  • Proficiency in Microsoft 365 applications, POS systems, and online reporting platforms.
  • Valid driver's license with the ability to pass an MVR audit, nationwide criminal background check, and fingerprint analysis.


Key SLA Management Benefits:

At SLA, we believe great work starts with great people. That's why we offer Monday–Friday, day‑shift schedules, competitive pay, and a benefits package designed to support your life — both at work and at home.

Eligible employees enjoy comprehensive medical, dental, and vision coverage, paid time off, a 401(k) with pre‑tax and Roth options, employer‑contributed Health Savings Accounts, and access to wellness tools like Telemedicine and an Employee Assistance Program. We also offer employee discounts and flexible options when life changes. If you're looking for stability, work‑life balance, and a company that truly invests in its people, SLA may be the perfect fit.


We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program

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