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Sla Management Jobs in Florida (NOW HIRING)

SLA Management

Kitchen Manager

Naples, FL

... time management, and multitasking skillsReliable transportation requiredComfortable working around children and within a school environmentMust pass a background check and fingerprint ...

SLA Management

Kitchen Manager

Davenport, FL

... time management, and multitasking skillsReliable transportation requiredComfortable working around children and within a school environmentMust pass a background check and fingerprint ...

SLA Management

Kitchen Manager

Naples, FL

... time management, and multitasking skillsReliable transportation requiredComfortable working around children and within a school environmentMust pass a background check and fingerprint ...

SLA Management

Kitchen Manager

Davenport, FL · On-site

... time management, and multitasking skillsReliable transportation requiredComfortable working around children and within a school environmentMust pass a background check and fingerprint ...

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Sla Management information

See Florida salary details

$29.1K

$65.7K

$105K

How much do sla management jobs pay per year?

As of Aug 23, 2026, the average yearly pay for sla management in Florida is $65,652.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $80,300.00 per year, depending on experience, location, and employer.

What is SLA management?

SLA Management refers to the process of defining, monitoring, and managing Service Level Agreements (SLAs) between service providers and clients. It ensures that agreed-upon service standards, such as response times and resolution times, are consistently met. SLA Management involves setting clear expectations, tracking performance metrics, and addressing any breaches or issues that arise. Effective SLA Management helps improve service quality, build trust with clients, and prevent misunderstandings.

What skills and qualifications are needed for SLA management?

To excel in SLA Management, you need a strong understanding of service level agreements, IT service management frameworks (like ITIL), and analytical skills, often supported by relevant certifications such as ITIL Foundation. Familiarity with SLA monitoring tools, ticketing systems, and reporting platforms is typically required. Excellent communication, negotiation, and problem-solving abilities help in managing stakeholder expectations and resolving issues proactively. These competencies ensure that service commitments are met, client satisfaction remains high, and continuous improvement is achieved in service delivery.

How does an SLA management professional collaborate with other departments to ensure service commitments are met?

SLA Management professionals work closely with teams such as IT operations, customer support, and account management to monitor service delivery and address any issues that may impact agreed-upon service levels. They often facilitate regular meetings to review performance metrics, identify potential bottlenecks, and coordinate corrective actions. Open communication and collaboration are essential to proactively resolve problems and maintain strong client relationships, ensuring that all departments are aligned with SLA objectives.

What is the difference between Sla Management vs Service Delivery Manager?

AspectSla ManagementService Delivery Manager
Primary FocusMonitoring and ensuring Service Level Agreements are metOverseeing overall service delivery and client satisfaction
ResponsibilitiesTracking performance metrics, reporting SLA complianceManaging service teams, coordinating client communication
Required SkillsAnalytical skills, understanding of SLAs, reporting toolsLeadership, communication, service management

While Sla Management focuses on monitoring and maintaining SLA compliance, Service Delivery Managers oversee the entire service delivery process, ensuring client satisfaction and operational efficiency. Both roles collaborate closely but differ in scope and responsibilities.

What are popular job titles related to Sla Management jobs in Florida?

For Sla Management jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Sla Management jobs in Florida look for?

The top searched job categories for Sla Management jobs in Florida are:

What cities in Florida are hiring for Sla Management jobs?

Cities in Florida with the most Sla Management job openings:

Sla Management jobs near you
Infographic showing various Sla Management job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,652 per year, or $31.6 per hour.

Kitchen Manager

SLA Management

Naples, FL

Full-time

Posted 11 days ago

SLA Management rating

3.3

Company rating: 3.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

67th of 68 rated caterers

Job description

Run the Heart of School Meals ? Become a Kitchen Manager!Are you ready to lead a team, run a kitchen, and feed hundreds of students every day? As a Kitchen Manager, you?ll take ownership of daily operations in a school cafeteria?managing staff, ensuring food safety, and delivering great service. If you have a passion for food, strong organization skills, and leadership experience, this is your chance to make a real impact in your community.Position SummaryThe Kitchen Manager is responsible for the daily food service operations at an assigned school site. This includes overseeing food preparation and service, training kitchen staff, managing inventory, maintaining cleanliness and safety standards, and ensuring compliance with federal, state, and company policies. The role requires both hands-on support and leadership in a fast-paced kitchen environment.Key ResponsibilitiesOversee all food production and service to meet quality, safety, and portion standardsTrain and supervise kitchen staff on recipes, equipment safety, and sanitationPrepare daily and weekly paperwork, reports, and schedulesMonitor inventory and ensure proper ordering, receiving, and storage of suppliesMaintain equipment cleanliness and report any repair needsEnforce compliance with HACCP, health department regulations, and ServSafe standardsManage labor and ensure schedules align with staffing and budget needsUphold company policies and administer fair, consistent performance evaluationsEnsure accurate temperature logs, cleaning schedules, and food safety documentationFollow proper cash handling and reconciliation proceduresAct as the on-site leader responsible for smooth, safe, and efficient kitchen operationsSubmit reports and complete tasks on time as assignedPerform other duties as needed to support the school and food service programQualificationsHigh school diploma or equivalent requiredServSafe certification required (or must be willing to obtain prior to start)Food service experience required; school nutrition experience preferredPrior supervisory experience strongly preferredInventory and ordering experience preferredStrong communication, time management, and multitasking skillsReliable transportation requiredComfortable working around children and within a school environmentMust pass a background check and fingerprint screeningExperience with POS systems and online reporting preferredBasic math and computer literacy requiredPhysical & Work Environment RequirementsAbility to stand for full shift and lift up to 50 pounds occasionallyFrequent walking, reaching, bending, and use of handsModerate kitchen noise level and fast-paced working conditionsFull-time schedule Monday through Friday, with some extended weeks as neededMay require participation in company meetings or trainingsWe are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program

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