ZipRecruiter

Log In

1

Shopify Order Processing Jobs (NOW HIRING)

Loader Parts Source

Be Seen First

Customer Service Representative

Elkhart, IN · On-site

$16 - $19/hr

Process orders and customer transactions within NetSuite ERP. * Assist customers and manage orders through Shopify and related eCommerce platforms. * Learn and maintain proficiency with company ...

next page

Showing results 1-20

All JobsShopify Order Processing Jobs

Shopify Order Processing information

See salary details

$28.5K

$69.9K

$144.5K

How much do shopify order processing jobs pay per year?

As of Jul 6, 2026, the average yearly pay for shopify order processing in the United States is $69,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What is the difference between Shopify Order Processing vs Shopify Customer Service Representative?

AspectShopify Order ProcessingShopify Customer Service Representative
Primary ResponsibilitiesFulfilling orders, managing inventory, processing paymentsAssisting customers, handling inquiries, resolving issues
Required SkillsOrder management, attention to detail, basic e-commerce knowledgeCommunication skills, problem-solving, customer service experience
Work EnvironmentWarehouse, online platforms, e-commerce settingsCall centers, online chat, email support
Common CertificationsNone typically required, e-commerce familiarity beneficialCustomer service certifications advantageous

Shopify Order Processing focuses on managing and fulfilling online orders, while Shopify Customer Service Representatives handle customer inquiries and support. Both roles are essential in e-commerce, but they differ in daily tasks and skill sets required.

What are some common challenges faced in a Shopify Order Processing role, and how can they be managed effectively?

A common challenge in Shopify Order Processing is managing high order volumes during peak sales periods, which can lead to delays or errors if not handled efficiently. Staying organized by using automation tools, maintaining accurate inventory records, and communicating clearly with customers and the fulfillment team can help minimize mistakes. Additionally, troubleshooting payment or shipping issues and coordinating returns require strong problem-solving skills and attention to detail. Proactively addressing these challenges ensures a smooth workflow and positive customer experience.

What are the key skills and qualifications needed to thrive as a Shopify Order Processing Specialist, and why are they important?

To excel in Shopify Order Processing, you need strong attention to detail, basic e-commerce knowledge, and experience with order management, often supported by familiarity with Shopify’s platform. Proficiency in Shopify’s admin dashboard, third-party fulfillment apps, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving, and time management skills help professionals handle customer inquiries and resolve order issues efficiently. These abilities ensure accurate and timely order fulfillment, leading to customer satisfaction and smooth business operations.

What is Shopify order processing?

Shopify order processing refers to the steps taken to fulfill customer orders placed through a Shopify store. This process typically includes reviewing incoming orders, verifying payment, preparing items for shipment, updating inventory, and providing tracking information to customers. Efficient order processing ensures timely delivery and enhances customer satisfaction. Store owners can manage and automate order processing using Shopify’s built-in tools and apps, which help streamline fulfillment and reduce errors.
More about Shopify Order Processing jobs
What cities are hiring for Shopify Order Processing jobs? Cities with the most Shopify Order Processing job openings:
What states have the most Shopify Order Processing jobs? States with the most job openings for Shopify Order Processing jobs include:
What job categories do people searching Shopify Order Processing jobs look for? The top searched job categories for Shopify Order Processing jobs are:
Shopify Order Processing jobs near you
Infographic showing various Shopify Order Processing job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $69,896 per year, or $33.6 per hour.
E-Commerce Operations & Customer Service Virtual Assistant

E-Commerce Operations & Customer Service Virtual Assistant

20four7VA

Remote

$17.75 - $24.25/hr

Other

Posted 10 days ago

Job description

Independent Contractor – CPT-11196 E-Commerce Operations & Customer Service Virtual Assistant/Business Support VA/Entry-Senior Level (Remote)

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

This growing UK-based furniture retailer is seeking a full-time E-Commerce Operations & Customer Service Virtual Assistant to support customer communication, delivery coordination, order administration, reporting, and operational workflows. The client noted that the position entails very repeatable workflow driven tasks and that structured training will be provided. The company operates both an online store and multiple retail locations, selling sofas, recliners, and furniture products throughout the United Kingdom. The goal of this role is to remove repetitive administrative and customer service tasks from ownership while improving operational efficiency and customer experience. This position combines customer communication, order processing, delivery coordination, Excel-based reporting, and general administrative support. The ideal candidate is highly organized, detail-oriented, and comfortable handling both customer-facing and operational responsibilities. Training to be provided by the client. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Customer Service & Customer Communication
  • Respond to customer emails and inquiries
  • Provide order updates and delivery information
  • Send personalized customer communications following established templates
  • Support customers throughout the delivery process
  • Escalate complex customer concerns when necessary
Order Processing & Delivery Coordination
  • Monitor incoming orders from Shopify
  • Send confirmation and follow-up messages to customers
  • Coordinate delivery scheduling and booking activities
  • Maintain delivery calendars and routing schedules
  • Assist with upselling premium delivery and assembly services using approved templates
Administrative & Operations Support
  • Upload and manage CSV files for courier and logistics partners
  • Process delivery documentation and supporting paperwork
  • Maintain accurate operational records
  • Organize files, reports, and business documentation
  • Support recurring administrative workflows
Reporting & Data Management
  • Prepare weekly operational and finance-related reports
  • Maintain spreadsheets and tracking documents
  • Assist with inventory and order-related reporting
  • Perform data gathering and research tasks as needed
  • Ensure information remains accurate and up to date
Business Support
  • Assist with tax-related administrative documentation
  • Support business record keeping and organization
  • Conduct research projects and information gathering
  • Help improve workflow efficiency through process documentation and organization
Skills

The Contractor must demonstrate proficiency in the following, depending on the Client's requirements:

  • Prior customer service experience required
  • Strong Excel and spreadsheet experience required
  • Administrative support experience preferred
  • E-commerce experience preferred
  • Shopify experience preferred but not required
  • Experience coordinating deliveries, logistics, or operations is a plus
  • Strong written and verbal English communication skills
  • Ability to work independently with minimal supervision
Ideal Candidate Profile
  • Excellent English communication skills
  • Strong customer service mindset
  • Comfortable working with repetitive operational tasks
  • Highly organized and detail-oriented
  • Strong Excel and spreadsheet skills
  • Able to learn systems quickly
  • Comfortable managing multiple workflows simultaneously
  • Reliable, proactive, and responsive
  • Interested in long-term growth with the company
Application Software Knowledgeable / Required
  • Microsoft Excel
  • Google Sheets
  • Shopify (Preferred)
  • Google Calendar
  • Email Platforms
  • CSV Import/Export Processes
  • Customer Service Platforms
Work Schedule
  • Contracted Hours per Week: 40 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: 9am-6pm UK time

Note: The Company will make reasonable efforts to align the Assigned VA's schedule with the Client's preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement
  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
  • Contracted Hours per Week: 40 hours/week
  • Daily Working Time: 9am-6pm UK time
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
  • REGION PREFERENCES: Any
What We Offer
  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!

Apply