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Shopify Order Processing Jobs in New York (NOW HIRING)

Hawke & Co

Order Allocation Specialist

Manhattan, NY · Remote

$21.50 - $28.50/hr

Strong knowledge of EDI order processing , order allocation, warehouse operations, and 3PL coordination * Experience with Shopify and drop shipping operations * Proficiency in Excel for reporting and ...

Suit Store Group LLC

E-Commerce Associate

Paramus, NJ · On-site

$18 - $20/hr

Utilize Shopify to process and fulfill online orders accurately. * Ensure orders are packaged securely and in a presentable manner for shipment. * Coordinate with the warehouse team to manage ...

acme

Associate - Retail Store

New York, NY · On-site

$30/hr

Operate the Shopify POS system to process transactions, issue refunds, and manage order changes as needed. * Adjust inventory levels in Shopify and mark items out of stock on the Fish Friday website ...

acme

Associate - Retail Store

New York, NY · On-site

$30/hr

Operate the Shopify POS system to process transactions, issue refunds, and manage order changes as needed. * Adjust inventory levels in Shopify and mark items out of stock on the Fish Friday website ...

Clic

E-Commerce Assistant

Manhattan, NY · On-site

$18 - $20/hr

... tracking online orders, processing returns, and resolving product or shipping questions ... Shopify Experience: Hands-on experience working within the Shopify platform is highly preferred.

Clic

E-Commerce Assistant

Manhattan, NY

$18 - $20/hr

... tracking online orders, processing returns, and resolving product or shipping questions ... Shopify Experience: Hands-on experience working within the Shopify platform is highly preferred.

William Vaughn TA

Revenue Manager

Manhattan, NY

$100K - $125K/yr

Own the full order-to-cash cycle including invoicing, collections, and cash application * Manage ... Reconcile revenue across platforms including Amazon, Walmart, Shopify, and other marketplaces

Bespoke Post

Strategist, Growth Marketing

New York, NY

$70K - $85K/yr

We sell direct on halfdaytravel.com (powered by Shopify) and Amazon, and through select third-party ... You've worked with multiple teams (Creative, Product, Merchandising, etc.) in order to build and ...

Bespoke Post

Strategist, Growth Marketing

New York, NY · On-site

$70K - $85K/yr

We sell direct on halfdaytravel.com (powered by Shopify) and Amazon, and through select third-party ... You've worked with multiple teams (Creative, Product, Merchandising, etc.) in order to build and ...

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All JobsShopify Order Processing JobsShopify Order Processing Jobs in New York

Shopify Order Processing information

What is the difference between Shopify Order Processing vs Shopify Customer Service Representative?

AspectShopify Order ProcessingShopify Customer Service Representative
Primary ResponsibilitiesFulfilling orders, managing inventory, processing paymentsAssisting customers, handling inquiries, resolving issues
Required SkillsOrder management, attention to detail, basic e-commerce knowledgeCommunication skills, problem-solving, customer service experience
Work EnvironmentWarehouse, online platforms, e-commerce settingsCall centers, online chat, email support
Common CertificationsNone typically required, e-commerce familiarity beneficialCustomer service certifications advantageous

Shopify Order Processing focuses on managing and fulfilling online orders, while Shopify Customer Service Representatives handle customer inquiries and support. Both roles are essential in e-commerce, but they differ in daily tasks and skill sets required.

What are some common challenges faced in a Shopify Order Processing role, and how can they be managed effectively?

A common challenge in Shopify Order Processing is managing high order volumes during peak sales periods, which can lead to delays or errors if not handled efficiently. Staying organized by using automation tools, maintaining accurate inventory records, and communicating clearly with customers and the fulfillment team can help minimize mistakes. Additionally, troubleshooting payment or shipping issues and coordinating returns require strong problem-solving skills and attention to detail. Proactively addressing these challenges ensures a smooth workflow and positive customer experience.

What are the key skills and qualifications needed to thrive as a Shopify Order Processing Specialist, and why are they important?

To excel in Shopify Order Processing, you need strong attention to detail, basic e-commerce knowledge, and experience with order management, often supported by familiarity with Shopify’s platform. Proficiency in Shopify’s admin dashboard, third-party fulfillment apps, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving, and time management skills help professionals handle customer inquiries and resolve order issues efficiently. These abilities ensure accurate and timely order fulfillment, leading to customer satisfaction and smooth business operations.

What is Shopify order processing?

Shopify order processing refers to the steps taken to fulfill customer orders placed through a Shopify store. This process typically includes reviewing incoming orders, verifying payment, preparing items for shipment, updating inventory, and providing tracking information to customers. Efficient order processing ensures timely delivery and enhances customer satisfaction. Store owners can manage and automate order processing using Shopify’s built-in tools and apps, which help streamline fulfillment and reduce errors.
What are popular job titles related to Shopify Order Processing jobs in New York? For Shopify Order Processing jobs in New York, the most frequently searched job titles are:
What job categories do people searching Shopify Order Processing jobs in New York look for? The top searched job categories for Shopify Order Processing jobs in New York are:
What cities in New York are hiring for Shopify Order Processing jobs? Cities in New York with the most Shopify Order Processing job openings:
Shopify Order Processing jobs near you
Infographic showing various Shopify Order Processing job openings in New York as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution.

Customer Service & Shopify Fulfillment Coordinator

MAP SSG

Roslyn, NY • On-site

$18.50 - $24/hr

Other

Posted 2 days ago

Job description

This role is responsible for managing customer communications, processing Shopify orders, coordinating fulfillment, handling returns and exchanges, and ensuring an exceptional customer experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced fashion environment.

Key Responsibilities

Customer Service

  • Respond promptly and professionally to customer inquiries via email, phone, chat, and social media.
  • Assist customers with orders, shipping updates, returns, exchanges, sizing questions, and product information.
  • Resolve customer concerns and escalations while maintaining a positive brand experience.
  • Maintain accurate records of customer interactions and resolutions.
  • Monitor customer feedback and identify opportunities to improve service and customer satisfaction.


Shopify Order Management & Fulfillment

  • Process and monitor daily Shopify orders to ensure timely and accurate fulfillment.
  • Coordinate with warehouse and fulfillment partners to ensure orders are shipped correctly and on schedule.
  • Manage order updates, cancellations, address changes, and shipping issues.
  • Generate shipping labels and fulfillment documentation as needed.
  • Track inventory availability and communicate stock concerns to management.
  • Monitor and troubleshoot fulfillment issues, delayed shipments, and carrier claims.

Returns & Exchanges

  • Process customer returns, exchanges, refunds, and store credits.
  • Inspect return requests for compliance with company policies.
  • Maintain accurate return records and reporting.
  • Work with the warehouse team to ensure returned merchandise is processed efficiently.

Administrative & Operational Support

  • Maintain product information, inventory updates, and order records within Shopify.
  • Assist with inventory counts and reconciliation.
  • Support sales events, product launches, and promotional campaigns.
  • Prepare reports related to customer service metrics, fulfillment performance, and returns.
  • Assist with additional operational projects as needed.

Qualifications

  • 2+ years of customer service, e-commerce, or order fulfillment experience.
  • Experience working with Shopify is required.
  • Strong communication and problem-solving skills.
  • Excellent attention to detail and organizational abilities.
  • Proficiency in Microsoft Office, Google Workspace, and customer service platforms.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Positive attitude and commitment to providing exceptional customer service.

Preferred Qualifications

  • Experience in apparel, fashion, or retail industries.
  • Familiarity with shipping platforms such as ShipStation, UPS, FedEx, or USPS.
  • Experience with inventory management systems and warehouse coordination.
  • Understanding of e-commerce best practices and online customer experience.


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