Support and troubleshoot integrations between systems such as MMS, POS , Shopify , and ERP (MMS/JDA ... Order fulfillment (Store, Ecommerce, BOPIS, etc.) including invoicing and credit memo processing ...
Support and troubleshoot integrations between systems such as MMS, POS , Shopify , and ERP (MMS/JDA ... Order fulfillment (Store, Ecommerce, BOPIS, etc.) including invoicing and credit memo processing ...
Customer Experience Manager
$80K - $90K/yr
Work with fulfillment, logistics, and operations teams to troubleshoot order-related concerns ... Identify, lead, evaluate, and deploy workflow automation, AI/chatbot integration, and process ...
Customer Experience Manager
$80K - $90K/yr
Work with fulfillment, logistics, and operations teams to troubleshoot order-related concerns ... Identify, lead, evaluate, and deploy workflow automation, AI/chatbot integration, and process ...
Stock Supervisor
Merrick, NY · On-site
$19 - $24/hr
Receive, unpack, and process weekly shipments promptly and accurately, verifying counts against ... Blue Cherry and Shopify experience is a plus! * Ability to lift and carry up to 40 lbs, and to ...
Stock Supervisor
Merrick, NY · On-site
$19 - $24/hr
Receive, unpack, and process weekly shipments promptly and accurately, verifying counts against ... Blue Cherry and Shopify experience is a plus! * Ability to lift and carry up to 40 lbs, and to ...
Project Manager - ERP Systems
Mahwah, NJ · On-site
$115K/yr
... process optimization Qualifications : Required : • 4+ years of experience in IT Project ... and order fulfillment • Exposure to ERP-integrated eCommerce platforms (e.g., Shopify, web-to ...
Project Manager - ERP Systems
Mahwah, NJ · On-site
$115K/yr
... process optimization Qualifications : Required : • 4+ years of experience in IT Project ... and order fulfillment • Exposure to ERP-integrated eCommerce platforms (e.g., Shopify, web-to ...
Associate Digital Merchandiser, TikTok Shop
New York, NY · On-site
$88K - $117K/yr
... incoming orders and ensure timely processing and fulfillment • Partner with Customer Care ... e.g., Shopify, Amazon) • Strong interest in social commerce, influencer marketing, and live ...
Associate Digital Merchandiser, TikTok Shop
New York, NY · On-site
$88K - $117K/yr
... incoming orders and ensure timely processing and fulfillment • Partner with Customer Care ... e.g., Shopify, Amazon) • Strong interest in social commerce, influencer marketing, and live ...
E-Commerce Intern
Manhattan, NY · On-site
$16.50 - $22/hr
... order fulfillment and business operations. We are seeking a driven and detail-oriented intern to ... Contribute to new processes that streamline e-commerce workflow * Assist with email marketing ...
E-Commerce Intern
Manhattan, NY · On-site
$16.50 - $22/hr
... order fulfillment and business operations. We are seeking a driven and detail-oriented intern to ... Contribute to new processes that streamline e-commerce workflow * Assist with email marketing ...
E-Commerce Intern
Manhattan, NY · On-site
$16.50 - $22/hr
... order fulfillment and business operations. We are seeking a driven and detail-oriented intern to ... Contribute to new processes that streamline e-commerce workflow * Assist with email marketing ...
E-Commerce Intern
Manhattan, NY · On-site
$16.50 - $22/hr
... order fulfillment and business operations. We are seeking a driven and detail-oriented intern to ... Contribute to new processes that streamline e-commerce workflow * Assist with email marketing ...
Ash & Co Vocational Associate
Queens, NY · On-site
$17/hr
... Forms, Shopify) • Print receipts and order forms • Match orders to completed products • ... If you need to request accommodation during the recruiting process, please reach out to Leaves ...
Ash & Co Vocational Associate
Queens, NY · On-site
$17/hr
... Forms, Shopify) • Print receipts and order forms • Match orders to completed products • ... If you need to request accommodation during the recruiting process, please reach out to Leaves ...
Full Charge Bookkeeper
Edgewater, NJ · On-site
$75K - $80K/yr
... Process vendor invoices, purchase orders, and payments · Track customer invoices, wholesale ... Shopify, Square, etc.) preferred · Knowledge of sales tax compliance and reporting · High ...
Quick apply
Full Charge Bookkeeper
Edgewater, NJ · On-site
$75K - $80K/yr
... Process vendor invoices, purchase orders, and payments · Track customer invoices, wholesale ... Shopify, Square, etc.) preferred · Knowledge of sales tax compliance and reporting · High ...
... Forms, Shopify) • Print receipts and order forms • Match orders to completed products • ... If you need to request accommodation during the recruiting process, please reach out to Leaves ...
... Forms, Shopify) • Print receipts and order forms • Match orders to completed products • ... If you need to request accommodation during the recruiting process, please reach out to Leaves ...
Customer Experience Manager
New York, NY · On-site
$80K - $90K/yr
Work with fulfillment, logistics, and operations teams to troubleshoot order-related concerns ... Identify, lead, evaluate, and deploy workflow automation, AI/chatbot integration, and process ...
Customer Experience Manager
New York, NY · On-site
$80K - $90K/yr
Work with fulfillment, logistics, and operations teams to troubleshoot order-related concerns ... Identify, lead, evaluate, and deploy workflow automation, AI/chatbot integration, and process ...
Work closely with the fulfillment team to manage inventory, shipping, and fulfillment processes ... Knowledge of e-commerce platforms (e.g., VTEX, Shopify,) and proficiency in digital marketing tools ...
Work closely with the fulfillment team to manage inventory, shipping, and fulfillment processes ... Knowledge of e-commerce platforms (e.g., VTEX, Shopify,) and proficiency in digital marketing tools ...
About The Role As an Accounting Manager , you will manage the month-end close process and work as a ... Experience with e-commerce is a big plus (Shopify, PayPal, Bill.com,etc) * Firm grasp of accounting ...
Quick apply
About The Role As an Accounting Manager , you will manage the month-end close process and work as a ... Experience with e-commerce is a big plus (Shopify, PayPal, Bill.com,etc) * Firm grasp of accounting ...
Senior Accountant
Jersey City, NJ · Remote
$77K - $97K/yr
Improve SOPs and processes 2. Tax: * Complete US Sales tax payments * Oversee VAT payments for the ... Retail & eCommerce: Shopify, Amazon, SPS Commerce EDI * Admin/other: Google Suite, Slack, etc. Some ...
Senior Accountant
Jersey City, NJ · Remote
$77K - $97K/yr
Improve SOPs and processes 2. Tax: * Complete US Sales tax payments * Oversee VAT payments for the ... Retail & eCommerce: Shopify, Amazon, SPS Commerce EDI * Admin/other: Google Suite, Slack, etc. Some ...
Senior Accountant
Jersey City, NJ · On-site +1
$77K - $97K/yr
Improve SOPs and processes 2. Tax: * Complete US Sales tax payments * Oversee VAT payments for the ... Retail & eCommerce: Shopify, Amazon, SPS Commerce EDI * Admin/other: Google Suite, Slack, etc. Some ...
Senior Accountant
Jersey City, NJ · On-site +1
$77K - $97K/yr
Improve SOPs and processes 2. Tax: * Complete US Sales tax payments * Oversee VAT payments for the ... Retail & eCommerce: Shopify, Amazon, SPS Commerce EDI * Admin/other: Google Suite, Slack, etc. Some ...
Stock Associate - New York
Manhattan, NY · On-site
$20 - $22/hr
Receive and process incoming orders and ensure they are accurately recorded in inventory management ... Shopify experience a huge plus. * High school diploma, GED, or equivalent, preferred. * A valid ...
Stock Associate - New York
Manhattan, NY · On-site
$20 - $22/hr
Receive and process incoming orders and ensure they are accurately recorded in inventory management ... Shopify experience a huge plus. * High school diploma, GED, or equivalent, preferred. * A valid ...
E-Commerce Specialist (Bilingual KOR/ENG)
Carlstadt, NJ · On-site
$78K - $121K/yr
Work closely with the fulfillment team to manage inventory, shipping, and fulfillment processes ... Knowledge of e-commerce platforms (e.g., VTEX, Shopify,) and proficiency in digital marketing tools ...
E-Commerce Specialist (Bilingual KOR/ENG)
Carlstadt, NJ · On-site
$78K - $121K/yr
Work closely with the fulfillment team to manage inventory, shipping, and fulfillment processes ... Knowledge of e-commerce platforms (e.g., VTEX, Shopify,) and proficiency in digital marketing tools ...
Business Development Manager
Manhattan, NY · On-site
$80K - $100K/yr
We're also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands, and The MTM Agency ... Maintaining a full understanding of company processes, policies, guidelines and contractual ...
Business Development Manager
Manhattan, NY · On-site
$80K - $100K/yr
We're also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands, and The MTM Agency ... Maintaining a full understanding of company processes, policies, guidelines and contractual ...
Project Manager - ERP Systems
$90K - $130K/yr
Oversee ERP-related initiatives including system enhancements, integrations, and process ... e.g., Shopify, web-to-print solutions) * Solid Agile experience and some ERP exposure (e.g ...
Quick apply
Project Manager - ERP Systems
$90K - $130K/yr
Oversee ERP-related initiatives including system enhancements, integrations, and process ... e.g., Shopify, web-to-print solutions) * Solid Agile experience and some ERP exposure (e.g ...
... processes that keep our commerce ecosystem running efficiently. The ideal candidate is highly ... Provide order volume forecasts to fulfillment and distribution partners ahead of major launches and ...
... processes that keep our commerce ecosystem running efficiently. The ideal candidate is highly ... Provide order volume forecasts to fulfillment and distribution partners ahead of major launches and ...
Shopify Order Processing information
What is the difference between Shopify Order Processing vs Shopify Customer Service Representative?
| Aspect | Shopify Order Processing | Shopify Customer Service Representative |
|---|---|---|
| Primary Responsibilities | Fulfilling orders, managing inventory, processing payments | Assisting customers, handling inquiries, resolving issues |
| Required Skills | Order management, attention to detail, basic e-commerce knowledge | Communication skills, problem-solving, customer service experience |
| Work Environment | Warehouse, online platforms, e-commerce settings | Call centers, online chat, email support |
| Common Certifications | None typically required, e-commerce familiarity beneficial | Customer service certifications advantageous |
Shopify Order Processing focuses on managing and fulfilling online orders, while Shopify Customer Service Representatives handle customer inquiries and support. Both roles are essential in e-commerce, but they differ in daily tasks and skill sets required.
What are some common challenges faced in a Shopify order processing role, and how can they be managed effectively?
What are the key skills and qualifications needed to thrive as a Shopify order processing specialist, and why are they important?
What is Shopify order processing?

Full-time
Re-posted 8 days ago
Job description
We are seeking a Senior Retail Systems Analyst with deep experience supporting enterprise retail systems and business processes across stores and ecommerce. The ideal candidate has a strong background in JDA/MMS Merchandising and Sales Audit, SQL scripting, RoboFTP, and Power BI, as well as hands-on ERP experience with NetSuite, preferably including participation in a NetSuite implementation. This role will serve as a key partner to IT, merchandising, operations, and finance teams to optimize system performance, ensure data accuracy, and drive process efficiencies in a dynamic retail environment.
Configure, support, and maintain JDA/MMS (Merchandise Management & Sales Audit) to ensure operational continuity across merchandising, pricing, and inventory functions.
Support Sales Audit processes that update MMS to maintain financial integrity between ecommerce, store sales, and ERP data and payment settlement.
Develop and maintain complex SQL scripts and stored procedures for data extraction, transformation, and reporting for numerous integrations and also including Power BI.
Automate data workflows and secure file transfers using RoboFTP, ensuring timely communication between retail platforms, vendors, and internal systems including our operational data store and enterprise data warehouse.
Manage scheduled system jobs via Robot Job Scheduling, including setup, monitoring, and recovery from job failures.
Work closely with stakeholders in merchandising, planning, finance, and store operations to gather requirements and deliver scalable system solutions.
Support and troubleshoot integrations between systems such as MMS, POS, Shopify, and ERP (MMS/JDA and NetSuite).
Maintain clear and up-to-date documentation for job schedules, system configurations, process flows, and integration points.
Participate in application upgrades, patches, testing, and the rollout of new retail technology initiatives.
Provide critical support during major retail events (promotions, seasonal launches, inventory counts, sales audit transaction updates, payment settlement, etc.).
Support and maintain NetSuite ERP, especially within order management, financials, inventory, and procurement.
Actively participate in the NetSuite implementation, including data migration, configuration, UAT, training, and post-go-live stabilization.
5+ years of experience working with JDA/MMS in a retail environment.
Strong SQL Server skills, including performance tuning and complex query development.
Hands-on experience with RoboFTP for retail file transfers and automation.
Proficient in Power BI, particularly using stored procedures and data modeling for retail KPIs and dashboards.
2+ years of NetSuite ERP experience, with exposure to core retail modules such as inventory, orders, and financials.
Demonstrated involvement in at least one NetSuite implementation project in a retail context.
Deep understanding of retail business processes, including:
- Merchandise planning and allocation
- Product lifecycle management
- Pricing and promotions
- Inventory reconciliation
Order fulfillment (Store, Ecommerce, BOPIS, etc.) including invoicing and credit memo processing
Strong documentation, communication, and cross-functional collaboration skills.
Ability to manage priorities across fast-paced retail cycles and deadlines.
Experience integrating NetSuite with retail systems (e.g., POS, ecommerce, WMS, PLM).
Familiarity with ETL/integration tools like Celigo, Boomi, or MuleSoft.
Scripting experience in SQL, PowerShell, Python, or similar for process automation.
Background supporting retail data governance, financial close processes, or sales audit reconciliation.