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Shopify Order Processing Jobs in New York (NOW HIRING)

Lulu Frost, Inc.

Operations Assistant

Manhattan, NY · On-site

Ensuring that wholesale orders are fulfilled on time, accurately, and in accordance with strict ... Managing relevant logs & Shopify to track inventory movement. Leading quarterly physical inventory ...

Lulu Frost, Inc.

Operations Assistant

Manhattan, NY · On-site

Responsibilities Include: • Ensuring that wholesale orders are fulfilled on time, accurately, and ... relevant logs & Shopify to track inventory movement. • Leading quarterly physical inventory ...

TraxNYC

Custom Jewelry Production Assistant

Manhattan, NY · On-site

$19 - $25/hr

Track and manage custom jewelry pieces throughout the full production process from start to finish ... Maintain accurate records using Monday.com, Shopify, and Google Sheets * Run errands throughout the ...

Livenation

Director, E-Commerce

New York, NY

... ordering workflows, inventory planning, and customer experience ... Partner withEcommerceOperations to establish scalable processes that improve coordination across ...

Ernesta

Operations Analyst

New York, NY

Ensure sample materials are ordered and available ahead of launch, accounting for supplier lead ... budgeting processes * Proficiency with Airtable, Sigma, Shopify, or similar platforms; comfort ...

Ernesta

Operations Analyst

New York, NY · On-site

Ensure sample materials are ordered and available ahead of launch, accounting for supplier lead ... budgeting processes * Proficiency with Airtable, Sigma, Shopify, or similar platforms; comfort ...

Swishbreaks

Operations Analyst (Pokemon)

New York, NY · On-site

... and logistics to order fulfillment and process improvement. You'll work closely with senior ... Proficiency in Microsoft Excel; familiarity with other tools (Shopify, Airtable, etc.) is a plus

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Shopify Order Processing information

What is the difference between Shopify Order Processing vs Shopify Customer Service Representative?

AspectShopify Order ProcessingShopify Customer Service Representative
Primary ResponsibilitiesFulfilling orders, managing inventory, processing paymentsAssisting customers, handling inquiries, resolving issues
Required SkillsOrder management, attention to detail, basic e-commerce knowledgeCommunication skills, problem-solving, customer service experience
Work EnvironmentWarehouse, online platforms, e-commerce settingsCall centers, online chat, email support
Common CertificationsNone typically required, e-commerce familiarity beneficialCustomer service certifications advantageous

Shopify Order Processing focuses on managing and fulfilling online orders, while Shopify Customer Service Representatives handle customer inquiries and support. Both roles are essential in e-commerce, but they differ in daily tasks and skill sets required.

What are some common challenges faced in a Shopify Order Processing role, and how can they be managed effectively?

A common challenge in Shopify Order Processing is managing high order volumes during peak sales periods, which can lead to delays or errors if not handled efficiently. Staying organized by using automation tools, maintaining accurate inventory records, and communicating clearly with customers and the fulfillment team can help minimize mistakes. Additionally, troubleshooting payment or shipping issues and coordinating returns require strong problem-solving skills and attention to detail. Proactively addressing these challenges ensures a smooth workflow and positive customer experience.

What are the key skills and qualifications needed to thrive as a Shopify Order Processing Specialist, and why are they important?

To excel in Shopify Order Processing, you need strong attention to detail, basic e-commerce knowledge, and experience with order management, often supported by familiarity with Shopify’s platform. Proficiency in Shopify’s admin dashboard, third-party fulfillment apps, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving, and time management skills help professionals handle customer inquiries and resolve order issues efficiently. These abilities ensure accurate and timely order fulfillment, leading to customer satisfaction and smooth business operations.

What is Shopify order processing?

Shopify order processing refers to the steps taken to fulfill customer orders placed through a Shopify store. This process typically includes reviewing incoming orders, verifying payment, preparing items for shipment, updating inventory, and providing tracking information to customers. Efficient order processing ensures timely delivery and enhances customer satisfaction. Store owners can manage and automate order processing using Shopify’s built-in tools and apps, which help streamline fulfillment and reduce errors.
What are popular job titles related to Shopify Order Processing jobs in New York? For Shopify Order Processing jobs in New York, the most frequently searched job titles are:
What job categories do people searching Shopify Order Processing jobs in New York look for? The top searched job categories for Shopify Order Processing jobs in New York are:
What cities in New York are hiring for Shopify Order Processing jobs? Cities in New York with the most Shopify Order Processing job openings:
Shopify Order Processing jobs near you
Infographic showing various Shopify Order Processing job openings in New York as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution.
Operations Assistant

Operations Assistant

Lulu Frost, Inc.

Manhattan, NY • On-site

Full-time

Posted 26 days ago

Job description

Company Description

Lulu Frost is a designer jewelry brand, founded in 2004 by Creative Director Lisa Salzer. Over 15 years later, the brand continues to reimagine traditional antique & vintage design through a uniquely modern lens. With a devoted following that includes Alicia Keys, Sarah Jessica Parker and First Lady Michelle Obama, Lulu Frost jewelry is sold in top retailers worldwide as well as at lulufrost.com. 

Job Description

The Lulu Frost Operations Assistant is responsible for a variety of operations and customer service centered tasks including wholesale shipping, inventory management, and quality control of jewelry. This role requires great attention to detail and organization. This role reports to the Sales + Operations Lead and works cross-functionally with all other departments daily.

Responsibilities Include:

     Ensuring that wholesale orders are fulfilled on time, accurately, and in accordance with strict partner guidelines.

     Packaging and shipment of daily e-commerce orders.

     Tagging inventory and packing for traveling trunk shows.

     QC of all outgoing shipments.

     Receiving and QC of finished goods. Assist with receiving and QC of components as needed.

     Maintaining healthy stock of all supplies needed for fulfillment.

     Receiving all incoming packages.

     Managing retail customer service via phone and e-mail.

     Managing relevant logs & Shopify to track inventory movement.

     Leading quarterly physical inventory counts.

     Entering styles and maintaining data files as well as inventory levels in Zedonk.

     Helping to maintain organization of physical inventory and inventory data.

     Finding new ways to improve logistics and inventory processes.

Qualifications

DESIRED SKILLS AND EXPERIENCE:

     1-2 years of Inventory Management, Logistics and Customer Service experience.

     Possess a polished, friendly demeanor and positive outlook

     Superb verbal and written communication skills.

     Detail oriented, organized, efficient and thorough.

     Flexibility and a willingness to learn new skills and assist with ad hoc projects.

     Excellent follow-up and customer service skills.

     Comfortable taking initiative, presenting ideas and working under a detailed timeline.

     Ability to quickly identify solutions to problems and flawlessly diffuse issues.

     Project management skills and comfort managing to deadlines.

     Proficient computer skills including Microsoft Office Word & Excel, as well as the Google equivalents.

     Previous experience with EDI systems, ERP software, and Shopify a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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