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Remote Online Order Processing Jobs in New York (NOW HIRING)

51Talk

Online ESL Tutor (Remote)

New York, NY · Remote

$15 - $24/hr

In order to join our community, you should also have the following: * Bachelor's Degree from a 4 ... Because you'll be teaching online from your home, you'll need your own computer and a good internet ...

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Remote Online Order Processing information

What skills and qualifications are needed for remote online order processing?

To thrive as a Remote Online Order Processing Specialist, you need strong attention to detail, data entry accuracy, and familiarity with e-commerce workflows, generally supported by a high school diploma or equivalent. Proficiency with order management systems, inventory tracking software, and CRM platforms is typically required. Excellent organizational skills, clear written communication, and the ability to work independently are important soft skills in this role. These competencies ensure efficient, error-free order fulfillment and a positive customer experience in a remote setting.

What is remote online order processing?

Remote online order processing is a job where individuals handle customer orders for products or services via the internet, usually from home or another remote location. This role typically involves reviewing incoming orders, ensuring payment is complete, updating inventory systems, and coordinating with shipping or fulfillment teams. Attention to detail, strong communication skills, and familiarity with e-commerce platforms are important for success in this position. Many businesses hire remote order processors to streamline their online sales operations and provide timely service to customers.

What is the difference between Remote Online Order Processing vs Remote Customer Service Representative?

AspectRemote Online Order ProcessingRemote Customer Service Representative
Primary RoleProcessing and managing online orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, providing support, and resolving issues
Required SkillsOrder management, data entry, basic product knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOnline platforms, order management systemsCustomer communication channels, CRM software
Common CertificationsNone typically required, but familiarity with order systems helpsCustomer service certifications beneficial

While both roles involve remote work and customer interaction, Remote Online Order Processing focuses on managing and fulfilling online orders, whereas Remote Customer Service Representatives handle customer inquiries and support. Both roles require strong communication skills, but their daily tasks and tools differ significantly.

What are common challenges in remote online order processing, and how can they be managed?

One common challenge in a Remote Online Order Processing role is managing high volumes of orders during peak times while ensuring accuracy and timely fulfillment. Staying organized and using order management software effectively can help reduce errors. Additionally, remote workers may face communication barriers with team members or other departments; proactively using chat tools and regular check-ins can maintain smooth collaboration. Adapting to changing product information or policies quickly is also important, so staying updated through company resources is key.
What are popular job titles related to Remote Online Order Processing jobs in New York? For Remote Online Order Processing jobs in New York, the most frequently searched job titles are:
What job categories do people searching Remote Online Order Processing jobs in New York look for? The top searched job categories for Remote Online Order Processing jobs in New York are:
What cities in New York are hiring for Remote Online Order Processing jobs? Cities in New York with the most Remote Online Order Processing job openings:
Remote Online Order Processing jobs near you
Infographic showing various Remote Online Order Processing job openings in New York as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.

Customer Support Representative (Remote) online

frame media excel

New York, NY • Remote

$45K - $69K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

About the job
Customer Support Representatives will primarily report to a Sr. Qualitative Specialist, who leads handling customer requests and associated procedures. We have a collaborative and innovative workplace and the expectation is that as a Customer Support Representative, you will work closely with other departments to improve tactics, processes, and communications over time.
A Representative may need to respond to chat requests and be present in interviews after typical work hours or on the weekend. Weekday schedules will be flexible in order to balance out these commitments as necessary.
Responsibilities
Help members troubleshoot issues they encounter while using the Live platform and provide actionable tips to resolve the problem.
Represent the client in IDI & Focus Group Waiting rooms & proactively confirm member qualification and device functionality prior to interviews.
Follow communication and security procedures, guidelines, and policies including all known PI procedures.
Moderate incoming Qualitative Research Responses based on Commercial team requests and general platform quality support needs.
Qualifications
Previous customer service experience.
Strong verbal and written communication skills
Experience multi-tasking in a fast-paced and changing environment
Proactive, organized, and detail oriented
Self-starting professional with a positive attitude
Empathetic communicator with a customer-focused mindset
Problem-solving and logical thinking skills; you demonstrate initiative, take ownership of customers' needs, and make suggestions to improve processes and customer service
Ability to work in a team environment and work a flexible or weekend schedule to meet our business needs
Computer-literate and proficient in Microsoft Excel / Google Drive
Previous Salesforce and or Zendesk experience is a plus, but not required
Benefits
We take care of our employees and their families. We have generous health dental and vision benefits, and our 401K plan vests immediately
A friendly, fun, and collaborative work environment that allows for frequent exposure to executives
The opportunity to make an immediate impact as a part of a fast-growing company
The target base compensation for this role is $45,000 - $69,000 / yr.
Employment Type: FULL_TIME

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