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Shopify Order Processing Jobs in Virginia (NOW HIRING)

Casper Sleep, Inc.

Senior Salesforce Engineer

Richmond, VA · On-site

$130K - $150K/yr

... Order Management * Maintain and document processes/procedures and provide seamless hand-off to ... Experience with Shopify and Mulesoft * Knowledge of digital commerce integrations such as PIM ...

Casper Sleep Inc.

Senior Salesforce Engineer

Richmond, VA · Hybrid

$130K - $150K/yr

... Order Management * Maintain and document processes/procedures and provide seamless hand-off to ... Experience with Shopify and Mulesoft * Knowledge of digital commerce integrations such as PIM ...

Dollartree

Category Manager

Chesapeake, VA · On-site +1

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance ... Develop and implement processes to improve item setup efficiency and reduce time-to-market

All JobsShopify Order Processing JobsShopify Order Processing Jobs in Virginia

Shopify Order Processing information

What is the difference between Shopify Order Processing vs Shopify Customer Service Representative?

AspectShopify Order ProcessingShopify Customer Service Representative
Primary ResponsibilitiesFulfilling orders, managing inventory, processing paymentsAssisting customers, handling inquiries, resolving issues
Required SkillsOrder management, attention to detail, basic e-commerce knowledgeCommunication skills, problem-solving, customer service experience
Work EnvironmentWarehouse, online platforms, e-commerce settingsCall centers, online chat, email support
Common CertificationsNone typically required, e-commerce familiarity beneficialCustomer service certifications advantageous

Shopify Order Processing focuses on managing and fulfilling online orders, while Shopify Customer Service Representatives handle customer inquiries and support. Both roles are essential in e-commerce, but they differ in daily tasks and skill sets required.

What are some common challenges faced in a Shopify Order Processing role, and how can they be managed effectively?

A common challenge in Shopify Order Processing is managing high order volumes during peak sales periods, which can lead to delays or errors if not handled efficiently. Staying organized by using automation tools, maintaining accurate inventory records, and communicating clearly with customers and the fulfillment team can help minimize mistakes. Additionally, troubleshooting payment or shipping issues and coordinating returns require strong problem-solving skills and attention to detail. Proactively addressing these challenges ensures a smooth workflow and positive customer experience.

What are the key skills and qualifications needed to thrive as a Shopify Order Processing Specialist, and why are they important?

To excel in Shopify Order Processing, you need strong attention to detail, basic e-commerce knowledge, and experience with order management, often supported by familiarity with Shopify’s platform. Proficiency in Shopify’s admin dashboard, third-party fulfillment apps, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving, and time management skills help professionals handle customer inquiries and resolve order issues efficiently. These abilities ensure accurate and timely order fulfillment, leading to customer satisfaction and smooth business operations.

What is Shopify order processing?

Shopify order processing refers to the steps taken to fulfill customer orders placed through a Shopify store. This process typically includes reviewing incoming orders, verifying payment, preparing items for shipment, updating inventory, and providing tracking information to customers. Efficient order processing ensures timely delivery and enhances customer satisfaction. Store owners can manage and automate order processing using Shopify’s built-in tools and apps, which help streamline fulfillment and reduce errors.
What are popular job titles related to Shopify Order Processing jobs in Virginia? For Shopify Order Processing jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Shopify Order Processing jobs in Virginia look for? The top searched job categories for Shopify Order Processing jobs in Virginia are:
What cities in Virginia are hiring for Shopify Order Processing jobs? Cities in Virginia with the most Shopify Order Processing job openings:
Shopify Order Processing jobs near you
Senior Salesforce Engineer

Senior Salesforce Engineer

Casper Sleep, Inc.

Richmond, VA • On-site

$130K - $150K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 21 days ago

Job description

Looking for a job to get you out of bed?
Casper is seeking a talented Senior Engineer to join our Direct To Consumer technology team. As a company built on a strong digital foundation, technology is integral to our retail and e-commerce vision and how customers interact with the Casper brand. As an engineer, you'll play a key role in building software that enables teams across the Casper organization to bring delightful experiences to our customers.
Casper (Casper.com) believes everyone should sleep better. That's why we obsess over designing sleep products that actually make a difference-from the littlest dreamers and beyond. Including mattresses, pillows, and bedding, our entire collection is dreamed up and engineered in-house by our product and design teams. Sleepers can shop online, visit one of our 40+ retail locations across the United States, or find us through a growing network of trusted retail partners.
This is a hybrid role, requiring that you work 4 days per week from our Richmond, VA office.
When you're not catching zzz's, this is what you'll do...
  • Provide Salesforce Order Management technology expertise for solution design and technical implementation
  • Design, code, unit test, and code review iterative improvements to platform
  • Collaborate with Engineering, Product, and Design partners to determine the best path for Salesforce platform implementation
  • Translate business and marketing challenges into well-designed solutions
  • Develop applications end-to-end, working with a wide range of systems, processes and technologies that solve problems and delight users
  • Stay in tune with the latest Salesforce technology updates, changes, community, and roadmap(s)
  • Enjoy teaching and coaching the business team on how to best use Salesforce Order Management
  • Maintain and document processes/procedures and provide seamless hand-off to business users to utilize
  • Serve as mentor / teacher for less experienced developers on the team, with the goal of making everyone the best they can be

Our dream candidate is/has...
  • At least 7 years of Software Engineering experience
  • At least 5 years of experience on SFDC platform
  • Certified as a Salesforce Developer or Architect
  • Strong understanding of ecommerce platforms and post purchase concepts such as adjustments, appeasements, replacements, returns, payment capture/refund, fulfillment, etc.
  • Strong understanding of Apex development, Lightning Web Components, and flows
  • Experience building robust REST APIs
  • Open-minded and values a team that is flexible around implementation.
  • Excellent written and verbal communication skills
  • Pro-active. You can independently seek out answers and own project responsibilities
  • Nice to haves:

    • Experience with Shopify and Mulesoft
    • Knowledge of digital commerce integrations such as PIM, Inventory Management, Commerce Platform, and ERP (JD Edwards and/or SAP)

Targeted Annual Base Salary Range: $130,000-150,000 USD
Casper's compensation philosophy ensures that the actual base salary is based on factors including but not limited to skills, education, experience, special training, time in position, and/or years of service.
We recognize that annual base salary is just one part of a total rewards package. In addition, we offer a comprehensive benefits package, wellbeing resources, and other perks including:
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles)...
  • Paid Time Off. We believe in the power of rest so take the time you need to recharge.
  • Employee Discount to use on whatever you like (with a few exceptions) and product discounts for friends and family!
  • ... and more!

If you dream about this stuff this job is probably right for you. We look forward to learning more about you!
As part of our hiring process, employment offers are contingent on the successful completion of a background check and drug screening, where permitted by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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