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Service Writer Jobs in Rhode Island (NOW HIRING)

flowcontrol

Service Technician

Lincoln, RI

Basic computer and writing skills for job reporting and communication * Ability to read and ... This job operates in a service shop environment both on company and customer site locations. This ...

flowcontrol

Service Technician

Lincoln, RI · On-site

Basic computer and writing skills for job reporting and communication * Ability to read and ... This job operates in a service shop environment both on company and customer site locations. This ...

flowcontrol

Service Technician

Lincoln, RI

Basic computer and writing skills for job reporting and communication * Ability to read and ... This job operates in a service shop environment both on company and customer site locations. This ...

Grieco Automotive Group

Service Advisor

Johnston, RI · On-site

Excellent oral and written communication skills. ADP/CDK proficiency preferred. High Energy and ... Together with the service department manager work to establish and maintain an effective and ...

WaterCo

Service Technician

West Warwick, RI · On-site

$25 - $28/hr

Excellent interpersonal and communication skills (verbal/written) * Please note, candidates offered ... the industry in service, support, and product innovation. Culligan by WaterCo is an Equal ...

YouFit

Member Service

North Providence, RI · On-site

$13.25 - $17.25/hr

Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored ... Strong customer service skills with the ability to engage positively with members, guests, and ...

YouFit Gyms

Member Service

North Providence, RI · On-site

$13.25 - $17.25/hr

Member Service Specialist Position Type Part Time Description Your purpose As a Member Service ... Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored.

Axelon

Customer Service Representative

Warwick, RI · On-site

$20/hr

Support special product and/or service campaigns as needed, or as requested by the customer ... Communicates complex verbal and written concepts with ease. * A passion for serving customers and a ...

Eastern Bank

Service Associate

East Greenwich, RI · On-site

$22/hr

Incumbent has the authority to use discretion in some circumstances, but if/when written policy is unclear or there is any uncertainty, the service associate should seek guidance from his/her ...

Eastern Bank

Service Associate

East Greenwich, RI · On-site

$22/hr

Incumbent has the authority to use discretion in some circumstances, but if/when written policy is unclear or there is any uncertainty, the service associate should seek guidance from his/her ...

Axelon

Customer Service

Warwick, RI · On-site

$20/hr

... written concepts with ease. Customer Centric • A passion for serving customers and a personal ... service skills.

Century Bank

Service Associate

East Greenwich, RI · On-site

$22/hr

Incumbent has the authority to use discretion in some circumstances, but if/when written policy is unclear or there is any uncertainty, the service associate should seek guidance from his/her ...

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Showing results 41-60

All JobsService Writer JobsService Writer Jobs in Rhode Island

Service Writer information

See Rhode Island salary details

$11

$23

$41

How much do service writer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service writer in Rhode Island is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $27.31 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What are the most commonly searched types of Service Writer jobs in Rhode Island? The most popular types of Service Writer jobs in Rhode Island are:
What are popular job titles related to Service Writer jobs in Rhode Island? For Service Writer jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Rhode Island look for? The top searched job categories for Service Writer jobs in Rhode Island are:
What cities in Rhode Island are hiring for Service Writer jobs? Cities in Rhode Island with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in RI? For Service Writer jobs in RI, the most frequently searched job titles are:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $49,474 per year, or $23.8 per hour.

Service Technician

flowcontrol

Lincoln, RI

Full-time

Medical, PTO

Posted 16 days ago

Job description

Responsibilities:

  • Learn and assist with daily in-house plastic fabrication.
  • Read and work from drawings, schematics, and job specs.
  • Perform metal and plastic fabrication and welding, including:
    • PVC, CPVC, PP, PVDF
    • Stainless steel and carbon steel
  • Assist with in-field plastic repairs and installation.
  • Work with materials containing or in proximity to hazardous chemicals.
  • Troubleshoot equipment and system issues.
  • Ensure compliance with health, safety, laws, regulations, and best practices.
  • Travel to customer sites throughout New England
  • Maintain tools, equipment, and a clean, safe job site

Requirements:

  • Experience working in industrial or process environments
  • Hands-on knowledge in one or more of the following areas:
    • Chemical process piping
    • Industrial electrical systems
    • Metal welding and fabrication – TIG/MIG
    • Plastic welding and fabrication
    • Industrial water or wastewater treatment systems
  • Ability to read and follow instructions and work as part of a team
  • Strong mechanical aptitude and troubleshooting skills
  • Basic computer and writing skills for job reporting and communication
  • Ability to read and understand drawings and technical documents
  • Flexibility to work weekends, holidays, and occasional overnight jobs.
  • Willingness and ability to meet deadlines.

Additional but not required

  • Trade school, certifications, or formal training in welding, electrical, or plumbing
  • OSHA or other safety certifications

Physical Requirements

  • This is a full-time position. Days and hours of the week are Monday – Friday. Occasional evening and weekend work may be required.
  • Ability to lift, carry, and handle tools, materials, and equipment approx.. 60 lbs.
  • Comfortable working in industrial environments, including standing, climbing, working flat rooftops, and confined spaces
  • This job operates in a service shop environment both on company and customer site locations. This role routinely uses hand and power tools as well as office equipment such as laptop computers, and smartphones.
  • Must pass standard drug screening and background check

Travel

  • Travel will be local within New England

Pay & Benefits

  • Competitive pay based on experience
  • Company vehicle and tools provided during work hours
  • Benefits package including health insurance, paid time off, and additional company benefits

Required License and certifications

  • Demonstrated mechanical work experience service-based organization preferred.
  • Associate degree, technical certification, or post-secondary certificate in related discipline is preferred.
  • Must have a valid, unexpired driver’s license.
  • Good driving record.

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