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Auto Service Advisor Jobs in Rhode Island (NOW HIRING)

JM AUTO SERVICE LLC

Service Advisor

Providence, RI · On-site

$45K - $55K/yr

Join JM Auto Service as a Service Advisor, where you'll serve as the key link between our customers and skilled technicians. In this role, you'll deliver excellent customer service and help clients ...

JM AUTO SERVICE LLC

Service Advisor

Providence, RI · On-site

$45K - $55K/yr

Join JM Auto Service as a Service Advisor, where you'll serve as the key link between our customers and skilled technicians. In this role, you'll deliver excellent customer service and help clients ...

JM AUTO SERVICE LLC

Service Advisor

Providence, RI · On-site

$45K - $55K/yr

Join JM Auto Service as a Service Advisor, where you'll serve as the key link between our customers and skilled technicians. In this role, you'll deliver excellent customer service and help clients ...

SAFE HARBOR MARINAS

Service Advisor

Warwick, RI · On-site

ABYC Training The Service Advisor is responsible for providing support to the Service Manager, Service Team, and customers. Responsibilities include liaising with customers and determine needs ...

Safe Harbor Marinas

Service Advisor

Warwick, RI

ABYC Training The Service Advisor is responsible for providing support to the Service Manager, Service Team, and customers. Responsibilities include liaising with customers and determine needs ...

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Rhode Island

Auto Service Advisor information

See Rhode Island salary details

$11

$25

$44

How much do auto service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for auto service advisor in Rhode Island is $25.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $29.18 per hour, depending on experience, location, and employer.

Is an auto service advisor a hard job?

An auto service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires good communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and working in a fast-paced environment, but it is manageable with proper training and experience.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the dealership or repair shop, and they may also receive benefits such as health insurance and paid time off.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Rhode Island? For Auto Service Advisor jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Rhode Island look for? The top searched job categories for Auto Service Advisor jobs in Rhode Island are:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Rhode Island as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,825 per year, or $25.4 per hour.

Service Advisor

JM AUTO SERVICE LLC

Providence, RI • On-site

$45K - $55K/yr

Full-time

Re-posted 12 days ago

Job description

About the Role:
 Join JM Auto Service as a Service Advisor, where you’ll serve as the key link between our customers and skilled technicians. In this role, you’ll deliver excellent customer service and help clients navigate their automotive needs with confidence. Bilingual skills (English/Spanish) are a plus 

Responsibilities:
  • Greet customers and assess their automotive service needs.
  • Provide accurate estimates and explain repair options clearly.
  • Coordinate with technicians to ensure timely service delivery.
  • Maintain customer records and follow up on service appointments.
  • Upsell additional services and products when appropriate.
  • Resolve customer concerns and complaints professionally.
  • Stay updated on industry trends and automotive technology.
  • Ensure the service area is organized and customer-friendly.
Requirements:
  • Proven experience as a Service Advisor or similar role in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and problem-solving abilities.
  • Knowledge of automotive systems and repair processes.
  • Ability to work in a fast-paced environment.
  • Valid driver's license and clean driving record.
  • High school diploma or equivalent; automotive certification is a plus.
  • Detail-oriented with strong organizational skills.
About Us:
JM AUTO SERVICE LLC has been proudly serving the Providence, RI community for years. Our commitment to quality service and customer satisfaction has earned us a loyal customer base. Our employees enjoy a supportive work environment and opportunities for growth in a thriving automotive service industry.