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Auto Service Advisor Jobs in Rhode Island (NOW HIRING)

Grieco Automotive Group

Service Advisor

Johnston, RI · On-site

Duties and Responsibilities: 1. Able to schedule services appointments, obtaining customer and ... Advise customers on the care of their vehicles and the value of maintaining their vehicles in ...

Tasca Automotive Group

Service Advisor

Cranston, RI · On-site

Listen to and understand customer concerns, diagnosing service needs and recommending the appropriate maintenance or repair work. * Prepare detailed work orders, specifying the nature of the repair ...

Tasca Automotive Group

Service Advisor

Cranston, RI

Listen to and understand customer concerns, diagnosing service needs and recommending the appropriate maintenance or repair work. * Prepare detailed work orders, specifying the nature of the repair ...

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Showing results 21-40

All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Rhode Island

Auto Service Advisor information

See Rhode Island salary details

$11

$25

$44

How much do auto service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for auto service advisor in Rhode Island is $25.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $29.18 per hour, depending on experience, location, and employer.

Is an auto service advisor a hard job?

An auto service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires good communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and working in a fast-paced environment, but it is manageable with proper training and experience.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the dealership or repair shop, and they may also receive benefits such as health insurance and paid time off.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Rhode Island? For Auto Service Advisor jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Rhode Island look for? The top searched job categories for Auto Service Advisor jobs in Rhode Island are:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Rhode Island as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,825 per year, or $25.4 per hour.

Automotive Service Advisor

Flood Ford of Narragansett

Narragansett, RI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Automotive Service AdvisorFlood Ford of Narragansett | Narragansett, RI
AboutFlood Ford of Narragansett is part of the Flood Automotive Group, a long-standing and trusted name in Rhode Island. We take pride in delivering a customer experience that actually feels good. No nonsense. No pressure. Just solid service backed by a team that cares about doing the job right. Our dealership culture is built around teamwork, accountability, and taking care of our people so they can take care of our customers.
Job DescriptionWe are looking for a Service Advisor who knows how to run a busy service drive without losing their cool. Someone who can communicate clearly, manage customer expectations, work closely with technicians, and keep repair orders accurate and moving. If you know how to turn chaos into an organized workflow, this role will fit you well.
Job Type and ScheduleFull time
Work Requirements • Work Schedule: 8 hour shift, Monday to Friday, Saturdays as needed
• Ability to Commute: Narragansett, RI required
• Work Location: In person
Responsibilities • Greet customers and manage the service drive with professionalism and urgency
• Write and manage repair orders from intake through vehicle pickup
• Communicate recommended services, timelines, and costs with full transparency
• Coordinate with technicians to ensure accurate diagnostics and repair updates
• Maintain strong customer communication through calls, texts, and updates
• Verify warranty coverage and process claims correctly
• Present maintenance services in a way that builds trust, not pressure
• Ensure all documentation is complete, accurate, and compliant
• Deliver a smooth, positive customer experience that drives retention
Qualifications • Prior Service Advisor experience preferred
• Strong communication and customer service skills
• Ability to read and explain repair recommendations clearly
• Comfortable working in a fast paced, high volume environment
• Solid computer skills and ability to learn dealership systems
• Valid driver's license
• Strong organization, attention to detail, and follow through
Why Join Flood Ford of Narragansett • Strong, stable dealership group with real career paths
• Supportive leadership that actually listens
• Busy service department with consistent customer demand
• Team oriented environment where everyone pitches in
• Modern facility with equipment that makes your job easier
Benefits • Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Employee discounts
• Training and growth opportunities
Equal Opportunity Employer StatementFlood Ford of Narragansett is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law. We believe that diversity makes us stronger and strive to build a workplace where everyone feels respected and empowered.

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