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Service Writer Jobs in Rhode Island (NOW HIRING)

Medical Writing Manager

Providence, RI ยท Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on ...

New

It is also important that you display excellent verbal and written communication and interpersonal skills as well as a commitment to providing the best and most responsive customer service. Specific ...

Job Title: General Service Technician Functions as a skilled-level technician who is able to ... Ability to write routine reports and correspondence. Ability to speak effectively before groups of ...

Job Title: General Service Technician Functions as a skilled-level technician who is able to ... Ability to write routine reports and correspondence. Ability to speak effectively before groups of ...

Service Advisor

Providence, RI ยท On-site

$45K - $55K/yr

Join JM Auto Service as a Service Advisor, where you'll serve as the key link between our customers and skilled technicians. In this role, you'll deliver excellent customer service and help clients ...

Service Advisor

Providence, RI ยท On-site

$45K - $55K/yr

Join JM Auto Service as a Service Advisor, where you'll serve as the key link between our customers and skilled technicians. In this role, you'll deliver excellent customer service and help clients ...

Service Advisor

Providence, RI ยท On-site

$45K - $55K/yr

Join JM Auto Service as a Service Advisor, where you'll serve as the key link between our customers and skilled technicians. In this role, you'll deliver excellent customer service and help clients ...

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Customer Service Representative

Coventry, RI ยท On-site

$18.50 - $19/hr

Our client is looking for an experienced Customer Service professional to help with a 3 month ... Must have experience writing a business e-mail * Strong phone etiquette * Ability to multitask

Be a part of our dynamic team whose solutions and services enable the Navy to solve their toughest ... Technical Writer II MIKEL is a growing company providing undersea warfare solutions to the ...

Ability to read, write, and interpret documents such as safety rules, operating and maintenance ... Responds to service request in a timely manner - High Sense of Urgency * Follows instructions ...

New

Service Technician

RI ยท On-site

It is also important that you display excellent verbal and written communication and interpersonal skills as well as a commitment to providing the best and most responsive customer service. Specific ...

Excellent interpersonal and communication skills (verbal/written) * Please note, candidates offered ... the industry in service, support, and product innovation. Culligan by WaterCo is an Equal ...

Showing results 21-40

Service Writer information

See Rhode Island salary details

$11

$23

$41

How much do service writer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service writer in Rhode Island is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $27.31 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What are the most commonly searched types of Service Writer jobs in Rhode Island? The most popular types of Service Writer jobs in Rhode Island are:
What are popular job titles related to Service Writer jobs in Rhode Island? For Service Writer jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Rhode Island look for? The top searched job categories for Service Writer jobs in Rhode Island are:
What cities in Rhode Island are hiring for Service Writer jobs? Cities in Rhode Island with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in RI? For Service Writer jobs in RI, the most frequently searched job titles are:
Infographic showing various Service Writer job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $49,474 per year, or $23.8 per hour.

Technical Writer with Security Clearance

Noblis

Newport, RI โ€ข On-site

Other

Medical, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Responsibilities Noblis MSD is seeking to hire a Technical Writer to support the US Navy out of Newport, RI. Noblis MSD's mission is to support the Naval Undersea Warfare Center (NUWC) in their missions to enable research, development, test and evaluation, acquisition, engineering, systems integration, in-service and fleet engineering with cybersecurity, comprehensive logistics, and life-cycle savings. The Technical Writer will be responsible for: * Producing a variety of standard documents including correspondence, form letters, reports, tables and other printed materials. * Ensuring written documents are free from grammar, punctuation, and spelling errors. * Gathering data from reference guides and equipment manuals. * Reporting and seeking instruction on deviations from established procedures. Required Qualifications * Bachelors Degree with 1 year of writing/administrative experience or High School diploma with 6 years of writing/administrative experience, or Associates Degree with 3 years of writing/administrative experience. * US Citizen with a DoD Secret clearance or able to obtain a DoD secret. * Experience in technical writing and documentation. * Possess a demonstrated proficiency in the use of the following computer software: Microsoft Word and Company software. * Experience using NAVWAR software related procedures on submarines, surface, or shore installations. * Experience using the NAVWAR System Operational Verification Test (SOVT) Preparation and Execution Guide (SPEG) instruction on submarines, surface, or shore installations. Desired Qualifications * Prior work experience directly supporting NUWCDIVNPT Code 25 submarine Tactical Networks programs * Familiarity with CANES (AN/USQ-208), SubLAN (AN/USQ-177), ADNS, and Tactical Networks Next Generation (TN Next Gen) architectures and modernization roadmaps across SSN, SSBN, and SSGN platforms Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find opportunities at careers.noblis.org Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us . EEO is the Law | E-Verify | Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $44,100.00 - USD $68,940.00 /Yr.