ZipRecruiter

Log In

1

Service Operations Manager Jobs in Racine, WI (NOW HIRING)

Kem Krest

Operations Manager

Pleasant Prairie, WI · On-site

With a global network, high-touch service, and a relentless commitment to quality, Kem Krest is the ... We are seeking an experienced Operations Manager to lead and own full operational responsibility ...

Ulta Beauty, Inc.

Operations Manager

Mount Pleasant, WI · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

New

Bear Country Inc

Operations Manager

Caledonia, WI

BCI Operations Manager SUMMARY: The BCI Operations Manager oversees all aspects of Bear Country ... Responsible for various departments (Guest Services, Groundskeeping, Housekeeping) 5. Adjust/add ...

Ulta Beauty, Inc.

Operations Manager

Mount Pleasant, WI · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

New

Amazon

Operations Manager

Kenosha, WI · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Ulta Beauty

Operations Manager

Mount Pleasant, WI · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Amazon

Operations Manager

Kenosha, WI · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

The Blue Collar Recruiter - Marietta

Be Seen First

Manufacturing Operations Manager

Kenosha, WI · On-site

We serve leading global-brand companies and have a longstanding reputation for quality, service ... The Operations Manager oversees all day-to-day field and shop operations for the company ...

Extremity Care

Senior Operations Manager

Franklin, WI · On-site

This role manages key operational functions and works closely with Quality, Regulatory, Supply Chain, Customer Service, Distribution, and external partners to support organizational objectives. The ...

Extremity Care

Senior Operations Manager

Franklin, WI · On-site

This role manages key operational functions and works closely with Quality, Regulatory, Supply Chain, Customer Service, Distribution, and external partners to support organizational objectives. The ...

previous pagenext page

Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Racine, WI

Service Operations Manager information

See Racine, WI salary details

$33.3K

$73.7K

$122.8K

How much do service operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service operations manager in Racine, WI is $73,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $89,500.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Racine, WI?

For Service Operations Manager jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Racine, WI look for?

The top searched job categories for Service Operations Manager jobs in Racine, WI are:

What cities near Racine, WI are hiring for Service Operations Manager jobs?

Cities near Racine, WI with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Racine, WI as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,744 per year, or $35.5 per hour.

Operations Manager

Feldco Factory Direct

Milwaukee, WI

Full-time

Re-posted 11 days ago

Feldco rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 54 rated home improvement suppliers and fitters

Job description

Company Description

Feldco is a leading home renewal company specializing in delighting our customers through our products: windows, siding, and doors.

Job Description

Feldco, the #1 Window and Door Company in America (recognized by Window and Door Magazine), is looking for a motivated, organized and entrepreneurially driven individual to run the Operations department of our Cudahy office. The Operations Department is responsible for the scheduling, measuring, purchasing, installation and service of windows, siding, and doors. The details within these responsibilities are critical to the quality in Feldco's operation process. This position will require the ability to effectively manage these duties while also delivering outstanding customer service.

Position Responsibilities:

Manage operations in order to maximize profitability, ensure product quality and delight our customers.

Recruit, manage and train a staff of 4-6 individuals.

Responsible for delivering results in accordance with metrics outlined: on-time, service free, customer delight, etc.

Establish schedules for measure technicians and installation companies to ensure maximum productivity levels are met.

Create and maintain a customer focused environment.

Handle escalated issues with a high sense of urgency and attention to detail.

Responsible for completing installer payables on a weekly basis.

Onboard additional installation companies as business need arises.


Qualifications

Position Requirements:


Home improvement and construction industry experience required.


At least 2+ years of prior management experience.


Prior scheduling experience.


Detailed oriented, organized and efficient. No tolerance for errors or oversights.


Problem solving skills necessary to diagnose, implement and complete installations and service calls which result in total customer delight.


Interested? Please apply by pasting the following URL into your browser: 


http://www.4feldco.com/job-description/?gnk=job&gni=8a7880ec53313b87015333bd26f70aac&gns=Other

Additional Information

All your information will be kept confidential according to EEO guidelines.

What Feldco employees say

Pay

Workplace

Get the full story on Breakroom

Apply