Service Operations Intern Jobs (NOW HIRING)

About the role:

8am is in search of a Business Operations Intern for our 2026 Summer Internship Program.  With a focus on innovation, collaboration, and operational excellence, our Business Operations team plays a critical role in driving efficiency, enabling data-driven decisions, and scaling company-wide impact. We're looking for a highly motivated and analytical Business Operations Intern to join our team and contribute to high-priority projects across departments. As a Business Operations Intern, you will work on initiatives that directly influence the performance and growth of the company. You'll collaborate across functions-such as Finance, Sales, Marketing, Customer Operations and Product-to support strategic planning, reporting, and process improvement efforts.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

• Assist in analyzing business performance metrics, identifying trends, and delivering actionable insights to stakeholders.
• Support cross-functional projects, such as process optimization, forecasting, or systems integration.
• Help build dashboards, reports, and models in Excel/Google Sheets or BI tools (e.g., Looker, Tableau).
• Conduct market research and competitor benchmarking to inform strategic initiatives.
• Participate in team meetings, brainstorms, and operational planning discussions.
• Present findings and recommendations to team leads and leadership.

About you:

• Currently pursuing a Bachelor's or Master's degree in Business, Economics, Finance, Engineering, or a related field.
• Strong analytical skills with proficiency in Excel/Google Sheets; experience with SQL or BI tools is a plus.
• Clear and confident communicator-able to summarize complex data for non-technical stakeholders.
• Highly organized and detail-oriented with the ability to manage multiple priorities.
• Eager to learn, proactive, and excited to solve real business problems.
• Passionate about technology, strategy, and operational excellence.
  

Additional Information:
The base pay range for this position is $20/hour. The salary range for performing this role outside of the US / Austin / California may differ.  8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.

Why 8am: 

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.