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Service Operations Intern Jobs in Montreal, QC (NOW HIRING)

Assistin the automation of deployment processes using tools such as GitLab CI/CD, Azure DevOps. * ... In addition to standing out through innovative services and delivery methods, Intelcom is also ...

Currently pursuing a bachelor's degree in operations, logistics, engineering or industrial ... In addition to standing out through innovative services and delivery methods, Intelcom is also ...

... services to our clients globally. On the other: our world-class capital raising, financing and ... operations, and RISQ. * Using AI tools to automate manual tasks * Ad hoc reporting and ...

As an Actuarial Intern , you will play a key role in analysis, problem-solving, and supporting ... S. dealer services operations, where actuarial science supports the development and management of ...

As an Investment Counsel Support Intern, you will assist with reporting, research, presentations ... markets, client service, and financial services operations. What You'll Do * Support the ...

... operations. You will work closely with the team to help manage outstanding accounts, maintain ... Access to Nuovo's services and products, ensuring you, too, can experience the power of portraiture.

The Intern will support day-to-day treasury operations activities, develop financial analysis ... Previous experience in treasury management, accounting, banking industry or customer service will ...

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Service Operations Intern information

What is the difference between Service Operations Intern vs Customer Support Intern?

AspectService Operations InternCustomer Support Intern
ResponsibilitiesAssisting with service delivery processes, analyzing operational workflows, supporting service improvement initiativesHandling customer inquiries, troubleshooting issues, providing product or service information
Required SkillsBasic understanding of operations, communication skills, problem-solvingCustomer service skills, communication, patience
Work EnvironmentOffice setting, cross-department collaborationCall centers, online chat, email support
Common UsageIndustry internships focusing on service efficiency and operationsCustomer-facing roles in support centers

The Service Operations Intern role focuses on supporting and improving service delivery processes within an organization, often involving analysis and operational tasks. In contrast, the Customer Support Intern primarily interacts directly with customers to resolve issues and provide assistance. Both roles require communication skills but differ in their focus—one on internal operations, the other on customer interaction.

What do you do as a service operations intern?

A service operations intern supports the daily functions of a company's service department by assisting with process improvements, data analysis, and customer support tasks. They often use tools like CRM software and may gain experience in workflow management and communication skills during their internship.

What is a service operations intern?

A service operations intern is a temporary position where individuals assist with managing and supporting daily service delivery processes within a company. The role often involves tasks such as coordinating between teams, analyzing operational data, and gaining experience with tools like service management software. It provides practical exposure to service workflows and customer support environments.

What job categories do people searching Service Operations Intern jobs in Montreal, QC look for?

The top searched job categories for Service Operations Intern jobs in Montreal, QC are:

Infographic showing various Service Operations Intern job openings in Montreal, QC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Internship - Field Operations Intern (2 positions)

ICAO

Montreal, QC

Full-time

Re-posted 11 days ago


Job description

Special Notice: 

The ICAO Assembly recently reaffirmed its commitment to enhancing gender equality and the advancement of women's development by supporting UN Sustainable Development Goal 5, "Achieve gender equality and empower all women and girls." 

Female candidates are strongly encouraged to apply for ICAO positions, especially in the Professional and higher-level categories.

THE ORGANIZATIONAL SETTING

The Field Operations Section (FOS) of the ICAO's Capacity Development and Implementation Bureau (CDI) is responsible for the development, execution, monitoring, reporting and closure of the projects contained in the Capacity Development and Implementation Programme (CDIP). It provides advice and assistance with regard to the Safety, Air Navigation Capacity and Efficiency, Security and Facilitation, Economic Development of Air Transport, and Environmental Protection of civil aviation, in accordance with ICAO's related Standards and Recommended Practices (SARPs) and Strategic Goals. 

FOS executes the CDIP under the One-Single Process approach intended to create a seamless end-to-end management of projects by enhancing its service orientation and providing greater value to Member States and stakeholders, while ensuring compliance with internal regulations and ISO 9001 procedures.
 

TERMS OF REFERENCE

Under the supervision of the Chief, Field Operations Section, the intern will: 

  • Populate and help maintain FOS document repositories, reporting tools and project management tools to facilitate the work of FOS.
  • Assist in the preparation of FOS' financial forecast table.
  • Assist in the preparation of FOS reporting requirements. 
  • Assist in the preparation of correspondence and other documents in relation to the development of new projects and/or the implementation of on-going projects.
  • Assist in the preparation of the CDI booth at different conferences, including keeping inventory up to date and managing resources throughout the events.
  • Assist with the organization of the CDI Global Implementation Support Symposium (GISS), as necessary.
  • Assist in the preparation of marketing or promotional material.
  • Perform other related duties as required.

QUALIFICATIONS 
 
Education
 

At the time of application, candidates are required to have completed or be enrolled in a degree programme in a field study related to civil aviation, management, economics, international relations, engineering or computer science. 

Languages
 
Essential
  • Fluent reading, writing and speaking abilities in English.
Desirable
  • A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).
 
CONDITIONS OF INTERNSHIP

Interns will receive a stipend. All costs related to travel, insurance, accommodation, and living expenses must be borne by the intern.

The duration of the internship is six months. The intern is expected to work five days a week, on a full-time basis. 

Interns shall not be eligible to be engaged in any other form of employment within ICAO during the period of internship.

Interns have the obligation to carry out duties assigned to them with loyalty, discretion and conscience and will act in accordance with the relevant official instructions issued by the Organization.

 
HOW TO APPLY

Interested candidates must complete an on-line application form and attach a recommendation letter from the educational institution. To apply, please visit ICAO's e-Recruitment website at: https://careers-new.icao.int.

NOTICE TO CANDIDATES

ICAO does NOT charge any fees or request money from candidates at any stage of the selection process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.