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Service Operations Intern Jobs in Washington, DC

Operations Intern (Fall 2026)

Silver Spring, MD · On-site

$15.75 - $20.75/hr

IRC's Operations Team in Silver Spring, Maryland, supports operations functions and provides ... This is a dynamic service opportunity that requires strong organization, creative problem-solving ...

Corporate Operations Intern

Mclean, VA · On-site

$15.50 - $20.25/hr

The Ally Behavior's Corporate Operations Internship Program is a selective, high-potential program ... You take pride in excellent customer service and patient experience * You like to work really hard ...

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Service Operations Intern information

See Washington, DC salary details

$10

$19

$26

How much do service operations intern jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for service operations intern in Washington, DC is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.78 per hour, depending on experience, location, and employer.

What is the difference between Service Operations Intern vs Customer Support Intern?

AspectService Operations InternCustomer Support Intern
ResponsibilitiesAssisting with service delivery processes, analyzing operational workflows, supporting service improvement initiativesHandling customer inquiries, troubleshooting issues, providing product or service information
Required SkillsBasic understanding of operations, communication skills, problem-solvingCustomer service skills, communication, patience
Work EnvironmentOffice setting, cross-department collaborationCall centers, online chat, email support
Common UsageIndustry internships focusing on service efficiency and operationsCustomer-facing roles in support centers

The Service Operations Intern role focuses on supporting and improving service delivery processes within an organization, often involving analysis and operational tasks. In contrast, the Customer Support Intern primarily interacts directly with customers to resolve issues and provide assistance. Both roles require communication skills but differ in their focus—one on internal operations, the other on customer interaction.

What do you do as a service operations intern?

A service operations intern supports the daily functions of a company's service department by assisting with process improvements, data analysis, and customer support tasks. They often use tools like CRM software and may gain experience in workflow management and communication skills during their internship.

What is a service operations intern?

A service operations intern is a temporary position where individuals assist with managing and supporting daily service delivery processes within a company. The role often involves tasks such as coordinating between teams, analyzing operational data, and gaining experience with tools like service management software. It provides practical exposure to service workflows and customer support environments.

What are the most commonly searched types of Service Operations jobs in Washington, DC?

The most popular types of Service Operations jobs in Washington, DC are:

What are popular job titles related to Service Operations Intern jobs in Washington, DC?

For Service Operations Intern jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Service Operations Intern jobs in Washington, DC look for?

The top searched job categories for Service Operations Intern jobs in Washington, DC are:

Infographic showing various Service Operations Intern job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Hybrid job distribution, with an average salary of $41,558 per year, or $20 per hour.

Legal Operations Intern - Spring 2027

International Justice Mission

Washington, DC • On-site, Remote

$17.25 - $22.75/hr

Full-time

Posted 17 days ago


Key responsibilities

  • Support the Office of the General Counsel by assisting with legal research, project and process coordination, and data analysis and management.

  • Contribute to the development and implementation of better internal systems, tools, and processes related to legal operations.

  • Participate in departmental and administrative support activities to help optimize legal workflows and practices.


Job description

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

The Need

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM's Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Legal Operations Intern to join the 2027 Spring Internship class.

The Legal Operations Intern will support the Office of the General Counsel, which provides in-house legal support to the organization in areas including contracts, data privacy, governance, and risk mitigation.

The Legal Operations Intern will contribute to the optimization of the Office of the General Counsel through developing better internal systems, tools, and processes. Tasks may include:

  • Assisting with legal research;
  • Project and process coordination;
  • Data analysis and management;
  • Implementation support for data privacy practices; and
  • Participating in departmental and general IJM administrative support.

This position can be fully in-person or hybrid (onsite Tuesdays & Thursdays) in the Washington, DC area. It reports to the Paralegal, Global Legal. The position requires 20-40 hours per week, primarily during the hours of 8:30am-5:30pm EST. As volunteers, interns and fellows receive a monthly stipend to help defray their expenses related toparticipatingin the internship program. This volunteer stipend is not an hourly wage, nor wages paid for services provided by the intern or fellow.

Spring internship program dates are January 11 - April 9, 2027.

Application Deadline: September 25, 2026.

General Qualifications and Required Skills

  • Prospective interns need to have completed at least two years of undergraduate study by the start of their internship.
  • At least one prior professional internship experience or significant leadership experience in extracurricular, campus, volunteer, or community-based organizations.
  • Ability to commit to a schedule consistent with the required time commitment listed above (20, 30, or 40 hours per week during standard business hours).
  • Interest and experience in law, including a pre-law undergraduate course of study.
  • Strong research and writing skills.
  • Experience with human-centered design preferred.
  • Experience with project and/or process management and enhancement preferred.

Critical Qualities

  • Mature orthodox Christian faith;
  • Humble and resilient;
  • Pursues excellence;
  • Culturally aware and appreciative of difference;
  • Strong service ethic;
  • Innovative problem solver;
  • Ability to build trust and strong partnerships with others;
  • Courageous in pursuing opportunities and challenges;
  • Tenacious in achievinggoals; and
  • Professional.

Application Process:

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.

*What is a statement of faith?
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate's value congruence and thorough background, police clearance, and reference check processes.

At IJM, we're committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God's work, not our own, and practice spiritual disciplines together daily. That's why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles' Creed.

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.

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