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Service Operations Coordinator Jobs in Washington, DC

Operations Coordinator

Vienna, VA · Remote

$35 - $38/hr

Technology / Aviation Technology / Infrastructure Services Location: Vienna, VA Assignment Type: Contract-to-Hire Pay: $35.00 - $38.00 per hour Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (100 ...

Operations Coordinator

Jessup, MD · On-site

$19.52 - $24.38/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Operations Coordinator About Ofinno: Ofinno is a leading research and development lab headquartered ... customer service experience * Excellent organizational skills and ability to manage multiple ...

Operations Coordinator

Jessup, MD · On-site

$19.52 - $24.38/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Operations Coordinator About Ofinno: Ofinno is a leading research and development lab headquartered ... customer service experience * Excellent organizational skills and ability to manage multiple ...

Operations Coordinator

Jessup, MD · On-site

$19.52 - $24.38/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Operations Coordinator

Bethesda, MD · On-site

$74K - $124K/yr

Administrative Services (Digital) Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: We are currently searching for Operations Coordinators to provide day-to ...

Operations Coordinator

Bethesda, MD · On-site

$74K - $124K/yr

Administrative Services (Digital) Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: We are currently searching for Operations Coordinators to provide day-to ...

Experience with audit administration, project coordination, compliance operations, or professional services administration preferred. PREFERRED SYSTEMS EXPERIENCE * Scoro or similar project ...

Operations Coordinator

Arlington, VA · On-site

$119K - $172K/yr

Analytic Services, Inc. (ANSER) is seeking an Operations Coordinator to support the Office of the Department of Defense (DoD) Chief Information Officer. In this key role, you will work directly ...

Experience with audit administration, project coordination, compliance operations, or professional services administration preferred. PREFERRED SYSTEMS EXPERIENCE * Scoro or similar project ...

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Showing results 1-20

Service Operations Coordinator information

See Washington, DC salary details

$15

$28

$43

How much do service operations coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for service operations coordinator in Washington, DC is $28.04, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $31.59 per hour, depending on experience, location, and employer.

What is the difference between Service Operations Coordinator vs Customer Service Representative?

AspectService Operations CoordinatorCustomer Service Representative
Primary RoleOversees service delivery processes, manages operational workflows, and coordinates between teams to ensure service quality.Handles customer inquiries, provides support, and resolves issues directly with clients.
Required SkillsOperational management, communication, problem-solving, and organizational skills.Customer communication, problem resolution, patience, and product knowledge.
Work EnvironmentOffice setting, cross-departmental collaboration, often involved in planning and process improvement.Call centers, retail, or online support environments focused on direct customer interaction.
Common CertificationsCustomer service certifications, project management, or operations-related credentials.Customer service certifications, communication skills training.

The Service Operations Coordinator focuses on managing service processes and ensuring operational efficiency, while the Customer Service Representative primarily interacts directly with customers to address their needs. Both roles require strong communication skills but differ in scope and responsibilities within the service industry.

How much do service operations coordinators make in the US?

Service operations coordinators in the US typically earn an average salary ranging from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What does a service operations coordinator do?

A service operations coordinator manages and oversees daily service delivery processes to ensure efficiency and customer satisfaction. They coordinate between teams, monitor performance metrics, and may use tools like CRM or service management software to streamline operations and resolve issues promptly.

What are the most commonly searched types of Service Operations jobs in Washington, DC?

The most popular types of Service Operations jobs in Washington, DC are:

Operations Coordinator

Addison Group

Vienna, VA • Remote

$35 - $38/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 7 days ago


Job description

Job Title: Operations Coordinator

Industry: Technology / Aviation Technology / Infrastructure Services

Location: Vienna, VA

Assignment Type: Contract-to-Hire

Pay: $35.00 - $38.00 per hour

Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (100% Onsite)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with an innovative technology organization that provides advanced data collection, analytics, and infrastructure solutions. Our client is experiencing growth and is seeking an Operations Coordinator to support executive leadership and help drive operational excellence across the organization.

Job Description:

We are seeking a highly organized and proactive Operations Coordinator to support leadership, coordinate cross-functional initiatives, and assist with daily business operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and can effectively manage multiple priorities while maintaining a high level of professionalism and discretion.

The Operations Coordinator will work closely with executive leadership and internal teams to ensure projects, communications, and operational activities remain organized and on track. This position offers the opportunity to play a key role in supporting business growth and process improvement efforts.

Key Responsibilities:

• Act as a central point of coordination between leadership and internal departments to ensure effective communication and follow-through.

• Provide operational and administrative support for executives, including assistance with strategic initiatives and special projects.

• Organize meetings, calendars, project updates, and action items while ensuring timely completion of deliverables.

• Monitor project timelines, milestones, and priorities to support successful execution across teams.

• Prepare presentations, reports, dashboards, and business documentation using Microsoft Office applications.

• Analyze operational data and compile insights to assist leadership with decision-making.

• Identify opportunities to improve workflows, enhance efficiencies, and support implementation of new processes.

• Assist with a variety of operational, project-based, and administrative responsibilities as business needs evolve.

• Support collaboration between office-based staff, remote personnel, and leadership teams.

• Handle confidential and sensitive business information with professionalism and discretion.

Qualifications:

• 3-6 years of experience in operations coordination, project coordination, business operations, or a related role.

• Experience working in a startup, entrepreneurial, or fast-growing environment preferred.

• Advanced proficiency with Microsoft Excel and PowerPoint.

• Strong organizational skills with the ability to manage multiple projects and competing priorities.

• Demonstrated analytical thinking and problem-solving abilities.

• Excellent communication, listening, and interpersonal skills.

• Strong attention to detail and commitment to accountability.

• Ability to adapt quickly in a changing business environment.

• High level of professionalism and ability to maintain confidentiality.

• High School Diploma or equivalent required.

Additional Details:

• Contract-to-hire opportunity

• Immediate hiring need

• Growth-driven opening

• 40-hour work week

• Overtime eligible, non-exempt position

• Professional business-casual work environment

• Free onsite parking available

Perks:

• Opportunity to work directly with executive leadership.

• High-visibility role with exposure to strategic business initiatives.

• Collaborative and team-oriented environment.

• Opportunity to make a measurable impact within a growing organization.

• Potential for long-term career growth and permanent employment.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.