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Service Operations Intern Jobs in Michigan (NOW HIRING)

Consumers Credit Union

Operations Intern

Kalamazoo, MI · On-site

$14.50 - $18.75/hr

Description Operations Intern Consumers Credit Union is looking to hire a passionate Operations ... Understand and help maintain Service Level Agreements, ensuring operational standards are ...

Avancez Assembly

Operations Intern

Lansing, MI · On-site

$15.50 - $20.25/hr

Do you want to work at an organization that is people focused, service minded and results oriented ... Operations Intern JOB SUMMARY: We have an opportunity for an Operations Intern at our Lansing ...

Jay R Slavsky LLC

Business Operations Intern

Plymouth, MI · On-site

$14.50 - $19/hr

Business Operations Intern Location: Plymouth, MI (Hybrid: 2 days remote, 3 days in-office) Travel ... Provide outstanding customer service and communication Requirements: * Proficiency in Microsoft ...

AEG

Arena Operations Intern

Plymouth, MI · On-site

$14.50 - $19/hr

Working under the supervision of arena management, the intern will assist with hockey games and other arena events while learning event staffing, guest service, safety and facility operations.

Workiva

$22/hr

The Technology Services Operations Intern will work on a team that oversees the installation, routine maintenance, upgrades, and daily support of network, server, and storage software. You will ...

Workiva

$22/hr

The Technology Services Operations Intern will work on a team that oversees the installation, routine maintenance, upgrades, and daily support of network, server, and storage software. You will ...

Workiva

$22/hr

The Technology Services Operations Intern will work on a team that oversees the installation, routine maintenance, upgrades, and daily support of network, server, and storage software. You will ...

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Service Operations Intern information

What is the difference between Service Operations Intern vs Customer Support Intern?

AspectService Operations InternCustomer Support Intern
ResponsibilitiesAssisting with service delivery processes, analyzing operational workflows, supporting service improvement initiativesHandling customer inquiries, troubleshooting issues, providing product or service information
Required SkillsBasic understanding of operations, communication skills, problem-solvingCustomer service skills, communication, patience
Work EnvironmentOffice setting, cross-department collaborationCall centers, online chat, email support
Common UsageIndustry internships focusing on service efficiency and operationsCustomer-facing roles in support centers

The Service Operations Intern role focuses on supporting and improving service delivery processes within an organization, often involving analysis and operational tasks. In contrast, the Customer Support Intern primarily interacts directly with customers to resolve issues and provide assistance. Both roles require communication skills but differ in their focus—one on internal operations, the other on customer interaction.

What do you do as a service operations intern?

A service operations intern supports the daily functions of a company's service department by assisting with process improvements, data analysis, and customer support tasks. They often use tools like CRM software and may gain experience in workflow management and communication skills during their internship.

What is a service operations intern?

A service operations intern is a temporary position where individuals assist with managing and supporting daily service delivery processes within a company. The role often involves tasks such as coordinating between teams, analyzing operational data, and gaining experience with tools like service management software. It provides practical exposure to service workflows and customer support environments.

What are the most commonly searched types of Service Operations jobs in Michigan?

The most popular types of Service Operations jobs in Michigan are:

What are popular job titles related to Service Operations Intern jobs in Michigan?

For Service Operations Intern jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Service Operations Intern jobs in Michigan look for?

The top searched job categories for Service Operations Intern jobs in Michigan are:

What cities in Michigan are hiring for Service Operations Intern jobs?

Cities in Michigan with the most Service Operations Intern job openings:

Service Operations Intern jobs near you
Infographic showing various Service Operations Intern job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Hybrid job distribution.

Operations Intern

Kalamazoo, MI • On-site

Consumers Credit Union (Michigan)
See more jobs at Consumers Credit Union (Michigan)external

$14.50 - $18.75/hr

Internship

Posted 12 days ago

Job description

Operations Intern
Consumers Credit Union is looking to hire a passionate Operations Intern. As an Operations Intern, you will participate in both departmental and cross-functional projects focused on improving member experiences at our corporate office in Kalamazoo.
 
Our ideal candidate has a great attitude, is genuine and passionate. You are purposeful and like to be the solution, but more importantly, you are a servant leader.
 
What you will do:
  • Learn to efficiently utilize multiple operational systems including Debit, Credit, ACH, Wires, Online Banking, TellerPlus+ and other core platforms to effectively manage member and employee needs.
  • Shadow multiple roles across the Operations Department such as:
    • Card Operations
    • Deposit Operations
    • ITM Operations
    • System Operations
    • Facilities and Project Management
  • Contribute to various potential projects such as:
    • ITM Replacement
    • Contactless Migration at ATMs
    • Dispute Platform Enhancements
    • Migration to Cloud Environment for Instant Issue
  • Provide effective communication and collaboration across various departments, ensuring alignment and information flow between teams.
  • Understand and help maintain Service Level Agreements, ensuring operational standards are consistently met.
  • Interact with vendors and gain experience in vendor management processes, including exposure to contracts and invoicing procedures.
What you will bring to the table:
  • College junior or equivalent 
  • Technical Proficiency - Knowledge of current technology, with the ability to easily navigate multiple software applications. Also, the desire to learn and use new technology
  • Communication Excellence - strong verbal and written communication skills
  • Detail-Oriented Efficiency – Ability to work at a fast pace while maintaining a strong attention to detail an organization
  • Member-Focused Mindset – A passion for superior member experience and a servant leader attitude for tackling challenges. You will be the solution and act purposeful as you play a key role in developing this cross-functional role.
  • Growth-Oriented – Open to feedback and committed to applying it to improve performance
What you will gain:
  • Hands-on experience through a meaningful summer project and present your work to organizational leadership at the conclusion of the internship.
  • Networking opportunities with professionals and other interns
  • Job shadowing experience outside of your department
  • College credit eligibility
  • Hands-on industry training
  • Mentorship from experienced team members
  • Volunteering Opportunities
What you didn't know about the team: 
At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.
 
We are committed to Equal Employment Opportunity.
We are a proud Veteran & Military Friendly Employer.
Employment Type: Intern

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