Service Operations Associate Jobs (NOW HIRING)

We are seeking a detail-oriented Operations Associate to provide administrative support within an Annuity Insurance department. This is an entry-level opportunity ideal for someone looking to grow their career in financial services operations. The role involves supporting account processing, handling customer inquiries, and working closely with internal teams and external financial institutions.

• Provide administrative and operational support to the department
• Answer incoming phone calls and respond to inquiries from internal and external customers
• Process account transactions and maintain accurate records
• Perform data entry and manage documentation efficiently
• Prepare and post journal entries
• Assist with account calculations and research as needed
• Act as a liaison between customers, financial professionals, and institutions such as banks, credit unions, and clearing firms
• Respond to requests via phone, email, and fax in a timely and professional manner
• Support payment processing and resolution of account-related issues
• Ensure accuracy and compliance in all assigned tasks

• Education: High School Diploma or equivalent
• Experience:
  • Minimum 1 year of experience in an office environment
  • Minimum 1 year of experience using Microsoft Office (Word, Excel, Outlook)

• Data Entry
• Administrative Support
• Customer Service
• Account Processing
• Operations Support

• Strong attention to detail and organizational skills
• Excellent communication (written and verbal)
• Ability to multitask and prioritize effectively
• Comfortable working in a fast-paced environment
• Team-oriented with a proactive approach to problem-solving

• Entry Level

Job Type & Location

This is a Contract to Hire position based out of Saint Cloud, MN.

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Saint Cloud,MN.

This position is anticipated to close on Jun 26, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.