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Service Operations Associate Jobs in Maryland (NOW HIRING)

Aerotek

Business Operations Associate

Hanover, MD · On-site

$45K/yr

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient ...

Aerotek

Business Operations Associate

Hanover, MD · On-site

$21.63/hr

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, toexternal customers as well as corporate and field office employees. The BOA is proficient ...

LVMH

Operations Associate - Part Time

Gambrills, MD · On-site

$19.80 - $22.90/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 19.07.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Potomac

Operations Associate

Bethesda, MD · On-site

$60K - $80K/yr

Summary We're looking for an Operations Associate to scale efficient processes for our fast-growing ... Involved in all core RIA operations including onboarding, transfers, money movement, service ...

LVMH

Operations Associate - Part Time

Oxon Hill, MD · On-site

$21.75 - $24.88/hr

VOTRE PROFIL Operations Associate - Part Time * NOUVEAU Publiée le 28.07.2026 Sephora Retail ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Better Talent

Operations Associate

Ocean City, MD

$50K - $70K/yr

... service. With a growing portfolio of high-quality properties, Ocean City Vacation Homes combines ... Position Summary Ocean City Vacation Homes is seeking a driven and dependable Operations Associate ...

HIAS Inc

People Operations Associate

Silver Spring, MD · On-site

$60K - $65K/yr

HIAS seeks a People Operations Associate to support administrative tasks and services supporting effective and efficient operations for the HR department, including timekeeping, onboarding ...

Maersk

CHB Operations Associate

Baltimore, MD

$56K - $60K/yr

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... Open and manage entry files in alignment with defined KPIs and service standards * Coordinate ...

Maersk

CHB Operations Associate

Baltimore, MD · On-site

$56K - $60K/yr

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... Open and manage entry files in alignment with defined KPIs and service standards * Coordinate ...

HIAS Inc

People Operations Associate

Silver Spring, MD · On-site

$60K - $65K/yr

HIAS seeks a People Operations Associate to support administrative tasks and services supporting effective and efficient operations for the HR department, including timekeeping, onboarding ...

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Service Operations Associate information

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for career advancement into supervisory or managerial positions. The role is suitable for individuals interested in operations, customer service, and organizational efficiency.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction and operational efficiency. They often handle client inquiries, coordinate with technical teams, and utilize tools like CRM systems to track service performance and resolve issues promptly.
What are the most commonly searched types of Service Operations jobs in Maryland? The most popular types of Service Operations jobs in Maryland are:
What cities in Maryland are hiring for Service Operations Associate jobs? Cities in Maryland with the most Service Operations Associate job openings:
Service Operations Associate jobs near you
Infographic showing various Service Operations Associate job openings in Maryland as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Business Operations Associate

Aerotek

Hanover, MD • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 hours ago

Job description

Aerotek Corporate has an opening for a Business Operations Associate at the corporate office in Hanover, MD.

Compensation

Hourly - $21.63 (annualized at $45,000) non-negotiable

Bonus - up to $1,000 per quarter

Department: Operations Support Group
Reports to: Business Operations Supervisor


Scope of Position:
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to
external customers as well as corporate and field office employees. The BOA is proficient in the management
and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building
customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking
skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to
changes in the workplace.


Essential Functions of the Business Operations Associate:
• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
• Making routine welcome and maintenance calls to clients
• Manage total accounts receivable with an Aging in excess of $3.5 M
• Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
• Responsible for gathering the necessary data to assist Management with account specific decisions
• Auditing account specific reports to ensure accurate billing and client specific information
• Adjusting and auditing contractor payroll and billing using InfoPath
**specific job functions are dependent on team alignment within the department


Qualifications:
• 2-3 years of relevant experience or college degree
• Proficient in Microsoft Office (Excel and Word a must)
• Strong organizational and analytical abilities
• Strong communication skills and work ethic
• Goal driven with problem solving skills
• Ability to work independently and as a team player


Per Pay Transparency Acts: The range for this position is $45,000 - $56,000 + bonus potential of $4,000

Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:

  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Tuition Assistance
  • Time Off/Leave (PTO, Primary Caregiver/Parental Leave)

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors."


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