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Service Operations Associate Jobs in White Plains, MD

ChargeLab

Operations Associate

Washington, DC · On-site

The Operations team is looking for an Operations Associate who will lead the growth of the company ... Design and execute our core services for charger deployment, network monitoring and operations ...

ChargeLab

Operations Associate

Washington, DC

The Operations team is looking for an Operations Associate who will lead the growth of the company ... Design and execute our core services for charger deployment, network monitoring and operations ...

LVMH

Operations Associate - Part Time

Oxon Hill, MD · On-site

$21.75 - $24.88/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 28.07.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Woodbridge, VA · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Oxon Hill, MD · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Oxon Hill, MD · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Nooks

Site Operations Associate

Arlington, VA · On-site

ABOUT NOOKS Nooks is pioneering Classified-Infrastructure-as-a-Service (CIaaS) - designing ... Own day-to-day office operations: keep supplies, badges, keycards, and conference rooms stocked and ...

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Service Operations Associate information

See White Plains, MD salary details

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How much do service operations associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for service operations associate in White Plains, MD is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $29.23 per hour, depending on experience, location, and employer.

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for advancement into supervisory or specialized roles. The career's stability and growth depend on the industry and company size, and relevant certifications or experience can enhance prospects.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, including coordinating workflows, managing customer inquiries, and ensuring service quality. They often use tools like customer relationship management (CRM) software and require strong communication and organizational skills.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction, and resolving operational issues. They often use tools like ticketing systems and may coordinate with other departments to maintain service quality and efficiency.
Service Operations Associate jobs near you
Infographic showing various Service Operations Associate job openings in White Plains, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,695 per year, or $25.3 per hour.

Operations Associate

ChargeLab

Washington, DC • On-site

Full-time

Re-posted 5 days ago

Job description

Company Description
Over the next decade, there will be a massive shift to electric vehicles, with the majority of North American vehicle sales expected to be EVs by 2030. ChargeLab is a fast-growing software company building the EV charging infrastructure of the future with solutions that power networks of charging stations across the world.
Job Description
ChargeLab's Operations team is responsible for rapidly deploying chargers for customers, leveraging our network of amazing distribution and manufacturing partners to seamlessly deliver EV charging stations with powerful software.
The Operations team is looking for an Operations Associate who will lead the growth of the company through operational excellence and superior customer service.
Responsibilities:
  • Design and execute our core services for charger deployment, network monitoring and operations & maintenance
  • Own and maintain internal programs and reporting
  • Identify opportunities to streamline processes and drive improvements to ensure operational excellence at scale
  • Improve operational performance by using a quantitative approach for issue identification, root cause analysis and improvement rollouts
  • Work with internal cross functional teams (Engineering/Product, Sales & Marketing) to drive program goals and identify areas of improvement
  • Expand our distribution and install network with key strategic partnerships
  • Design and execute the support experience for site hosts, distribution partners, field service partners and EV drivers
  • Develop and maintain customer facing content to ensure that the voice, tone, and brand of support is consistent and effective
  • Drive continuous efforts to improve support infrastructure and turn customer data information into meaningful product, support, and operational improvements

Qualifications
  • Bachelor's Degree
  • Minimum 1-2 years of experience in project management, program management or related areas
  • Experience building efficient processes that scale across a large organization
  • Experience with customer experience strategy or customer service environment
  • Experience leading cross-functional projects by using insights based on data
  • Self-motivated with a strong affinity for strategic problem solving and driving action
  • Shown success in uncovering data to guide customer driven decisions
  • Persuasive written and verbal communication skills across diverse functions and teams
  • Ability to balance important priorities
  • Experience with process optimization, program management, customer support strategy or quality assurance strong project ownership

Additional Information
Location: Toronto, ON or Washington, DC
Compensation: Base salary + stock option plan
All your information will be kept confidential according to EEO guidelines.

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