1

Service Operations Associate Jobs in White Plains, MD

ABOUT NOOKS Nooks is pioneering Classified-Infrastructure-as-a-Service (CIaaS) - designing ... Own day-to-day office operations: keep supplies, badges, keycards, and conference rooms stocked and ...

Own day-to-day office operations: keep supplies, badges, keycards, and conference rooms stocked and ... Monitor vendor performance over time, flag service gaps or recurring issues to the vendor and the ...

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service. About the Role: * Organize and transport ...

As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service. About the Role: * Organize and transport ...

As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service. About the Role: * Organize and transport ...

With our best-in-class product and services portfolio and our massive scale, there are endless ... A Day in The Life of a Warehouse Associate As a Warehouse Associate you will be responsible for ...

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

Showing results 21-40

Service Operations Associate information

See White Plains, MD salary details

$10

$25

$51

How much do service operations associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service operations associate in White Plains, MD is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $29.23 per hour, depending on experience, location, and employer.

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for advancement into supervisory or specialized roles. The career's stability and growth depend on the industry and company size, and relevant certifications or experience can enhance prospects.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, including coordinating workflows, managing customer inquiries, and ensuring service quality. They often use tools like customer relationship management (CRM) software and require strong communication and organizational skills.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction, and resolving operational issues. They often use tools like ticketing systems and may coordinate with other departments to maintain service quality and efficiency.
Infographic showing various Service Operations Associate job openings in White Plains, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,695 per year, or $25.3 per hour.

Operations Associate - Fair Oaks Mall

JCPenney

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores


Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
    \t
  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
  • \t
  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
  • \t
  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
  • \t
  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
  • \t
  • Backroom standards: You keep the stockroom safe, clean, and organized .
  • \t
  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
  • \t
  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
  • \t
  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
    \t
  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
  • \t
  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
  • \t
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
  • \t
  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

What JCPenney employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom