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Service Operations Associate Jobs in Maryland (NOW HIRING)

BISM

Operations Associate - Salisbury, MD

Salisbury, MD · On-site

$15 - $17/hr

Our need is for an Operations Associate to join our Baltimore, MD location. The ideal candidate ... Each year BISM provide programs and services that serve over 2000 blind citizens. BISM employs 450 ...

Saks OFF 5TH

Associate Operations

Hanover, MD · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

BISM

Operations Associate - Baltimore, MD

Baltimore, MD · On-site

$15 - $17/hr

Our need is for an Operations Associate to join our Baltimore, MD location. The ideal candidate ... Each year BISM provide programs and services that serve over 2000 blind citizens. BISM employs 450 ...

Erickson

Operations Associate - Community

Silver Spring, MD · On-site

$49K - $58K/yr

Riderwood Village by Erickson Senior Living Join our team as the Operations Associate (OA) position ... Experience with seniors, health care, and/or service delivery. * Breadth of leadership activities ...

Saks OFF 5TH

Operation Associate

Potomac, MD

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

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Service Operations Associate information

Is a Service Operations Associate job stressful?

A Service Operations Associate role can be stressful due to the need to handle customer inquiries, resolve issues efficiently, and meet performance metrics. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure in a fast-paced environment.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

What jobs pay 4000 a week without a degree?

Service Operations Associates typically do not earn $4,000 a week without specialized skills or experience. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve such earnings.

What is the role of an operations associate?

A Service Operations Associate is responsible for supporting daily business functions, managing customer interactions, and ensuring efficient service delivery. They often handle tasks such as process coordination, data entry, and using tools like CRM systems to improve operational workflows.
What are the most commonly searched types of Service Operations jobs in Maryland? The most popular types of Service Operations jobs in Maryland are:
What cities in Maryland are hiring for Service Operations Associate jobs? Cities in Maryland with the most Service Operations Associate job openings:
Service Operations Associate jobs near you
Infographic showing various Service Operations Associate job openings in Maryland as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Senior Events Operations Associate

Senior Events Operations Associate

Enterprise Community Partners

Columbia, MD

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

Working at Enterprise

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with anexceptional benefits package.

Job Description Summary

The Senior Events Operations Associate plays a critical role in the planning, execution, and continuous improvement of Enterprise's events portfolio, including in-person, hybrid, and virtual engagements. This role will be responsible for event operations, vendor partnerships, and administrative processes while driving high-quality, high-impact experiences that support organizational priorities and revenue goals.
In addition, this position leads the strategy, planning, staff training, and facilitation of Enterprise's webinar program, ensuring consistency, engagement, and alignment with broader marketing and development objectives.
Working under the direction of the Director, Events, the Senior Events Operations Associate collaborates cross-functionally with internal stakeholders, vendors and ensures seamless execution of events that enhance Enterprise's brand and mission.

Job Description


Key Responsibilities


Event Operations & Logistics

  • Planandexecuteaportfolio of events.

  • Partner with internal stakeholders toclarifyevent goals, audience strategy, and success metrics.

  • Executeend-to-end eventlogistics, ensuring seamless execution, high attendee satisfaction, and alignment with Enterprise standards.

  • Identifyopportunities to improve processes, scale operations, and enhance event effectiveness.

  • Providecustomer service toevent support staff, vendors, and cross-functional partners.

Webinar Program Leadership

  • Own and manage Enterprise'swebinarprogram, including planning, scheduling, and execution.

  • Collaborate with Marketing,Communicationandother internalteams to alignwebinartopics with strategic priorities and campaigns.

  • Facilitate webinars, including, when necessary,moderating sessions, managing speakers, and ensuring a high-quality attendee experience.

  • Utilizewebinartechnology platforms (e.g., Cvent, Zoom, etc.), including setup, registration, reporting, and troubleshooting.

  • Analyzewebinarperformance metrics and recommend improvements to increase engagement and reach.

  • Provide ongoing training for staff throughout the organization onwebinarpresentations and facilitation.

Vendor & Financial Management

  • Participate invendor sourcing, negotiation, and contract management processes.

  • Adhere toevent budgets, ensuring financial accountability and alignment with approved plans.

  • Track expenses and revenue,identifyopportunities for cost efficiencies, and revenue optimization.

  • Ensure timely and accurate processing of invoices and proper documentation for compliance and risk mitigation.

Attendee Experience & Stakeholder Engagement

  • Assistwithattendee management processes, including invitations, registration, communications, and on-site or virtual engagement.

  • Build strong relationships with internal stakeholders, markets, and external partners.

  • Drive positive attendee experiences and support the achievement of eventobjectives, including revenue goals where applicable.

Administrative Leadership & Team Support

  • Ensure effective systems and processes for tracking event materials, inventories, and requests.

  • Leverage Cvent (or similar platforms) to managewebinars,event planning, execution, and reporting.

  • Maintainaccurate, organized data and documentation across events.

  • Contribute to a collaborative team environment, supporting team priorities and mentoring junior staff as appropriate.

Qualifications & Background Required

  • Minimum of3years of experience managing events of varying sizes, types, and complexity.

  • Demonstrated experience leading event planning efforts and managing multiple priorities simultaneously.

  • Experience planning andfacilitatingwebinars or virtual events.

  • Strong project management, organizational, and problem-solving skills.

  • Proven ability to build andmaintainrelationships with internal and external stakeholders.

  • Financial acumen with experience managing event budgets and vendor contracts.

  • Self-directed, highly motivated, andsolutions-oriented team player.

  • Experience with event management platforms, preferablyCvent.

  • Willingness to travel as needed and work occasional evenings and weekends.

Salary Transparency

You will be joining a team of talented professionals motivated by serving the community and addressing the need for affordable housing.

Enterprise offers a comprehensive total rewards package for you and your family. The pay range for this position is$68,000 - $78,000. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.

Total Rewards at Enterprise

This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs.

Our benefits form a major part of the total rewards package. These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support. Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions.

Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team and contributing to our mission to serve others.

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