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Service Operations Associate Jobs in New York (NOW HIRING)

City of New York

OPERATIONS ASSOCIATE

Manhattan, NY

The Department of Social Services (DSS) is comprised of the administrative units of the New York ... The Operations Associate who will report to the Supervisor of PEU Technology & Operations and ...

City of New York

OPERATIONS ASSOCIATE

Manhattan, NY

The Department of Social Services (DSS) is comprised of the administrative units of the New York ... The Operations Associate who will report to the Supervisor of PEU Technology & Operations and ...

City of New York

OPERATIONS ASSOCIATE

Manhattan, NY · On-site

$60K - $70K/yr

Company Description The Department of Social Services (DSS) is comprised of the administrative ... The Operations Associate who will report to the Supervisor of PEU Technology & Operations and ...

WHIN

Operations Associate

New York, NY

We are looking for an Operations Associate who is... * looking to grow and prosper in a ... Initiate and track service calls for technology equipment. * Ensuring the school's main office ...

Classical Charter Schools

Operations Associate

Bronx, NY · On-site

$58K - $75K/yr

OPERATIONS ASSOCIATE Position Reports to : School Director Start Date : Immediately Hours : 7:30-4 ... Coordinate student transportation services, including bus eligibility, route assignments, and ...

Kith

Operations Associate

New York, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... service. * Display expert product knowledge of product, company history, company policies and store ...

Kith

Operations Associate

New York, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... service. * Display expert product knowledge of product, company history, company policies and store ...

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Service Operations Associate information

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for advancement into supervisory or specialized roles. The career's stability and growth depend on the industry and company size, and relevant certifications or experience can enhance prospects.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, including coordinating workflows, managing customer inquiries, and ensuring service quality. They often use tools like customer relationship management (CRM) software and require strong communication and organizational skills.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction, and resolving operational issues. They often use tools like ticketing systems and may coordinate with other departments to maintain service quality and efficiency.

What are the most commonly searched types of Service Operations jobs in New York?

The most popular types of Service Operations jobs in New York are:

What cities in New York are hiring for Service Operations Associate jobs?

Cities in New York with the most Service Operations Associate job openings:

Service Operations Associate jobs near you
Infographic showing various Service Operations Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Operations Associate

White Plains, NY • On-site

Wolters Kluwer
Accounting Services • 10K+ employees

9.1

Company rating: 9.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

26th of 246 rated software companies

Great coworkers

People enjoy working here

Good employer

Learn more about Wolters Kluwerexternal

$35K - $58K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Customer Service Operations Associate - Filing Manager

The Customer Service Operations Associate (CSOA) - Filing Manager is a member of the Account Services Department within CT's Business Licensing (BL) Team. The CSOA is primarily responsible for preparing and submitting applications necessary to obtain, amend, renew or close licenses and registrations for our clients.

Essential Duties and Responsibilities:
  • Prepare and file standard, advanced and specialized applications and renewals across a variety of clients and industries
  • Submit 50-100 applications per week (varies based on complexity of filings)
  • Work closely with Customer Success Associate-Account Managers (CSA) to ensure timely fulfillment of all pending filing orders and to resolve any barriers to licensure
  • Ensure that any changes to the filing process are documented within our internal database by relaying any such changes to BL's onboarding and/or research teams
  • Operate efficiently within an internal collaborative team environment
  • Other duties as assigned
Job Qualifications:
  • Minimum Bachelor's degree, or equivalent experience
  • 1-2 years of data entry and/or licensing experience is preferred
Other Knowledge, Skills, Abilities or Certifications:
  • Exceptional interpersonal skills to communicate with government agencies and colleagues
  • Use of considerable tact and discretion when dealing with sensitive data
  • Ability and desire to work in a fast paced environment
  • Outstanding skills using personal computers in a Windows-based environment (including Microsoft Office Suite and Adobe PDF)
  • Excellent attention to detail and high degree of accuracy and consistency
  • Top of the line organization skills in all facets of project workflow
  • Superb time management skills
  • Ability to maintain a customer centric focus and work ethic at all times
Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation: $35,000.00 - $58,600.00 USD. This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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About Wolters Kluwer

Sourced by ZipRecruiter

Wolters Kluwer Global Business Services is designed to provide services to the business units in the areas of technology, sourcing, procurement, legal, finance, and accounting which includes our North American-Accounting Center. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications

Industry

Accounting services, library and information services and it services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

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