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Service Manager Jobs in Appleton, WI (NOW HIRING)

VIOC

Assistant Service Center Manager

Oshkosh, WI

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

Valvoline

Assistant Service Center Manager

Oshkosh, WI · On-site

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

VIOC

Assistant Service Center Manager

Oshkosh, WI · On-site

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

Valvoline

Assistant Service Center Manager

Oshkosh, WI · On-site

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

Coborn's, Inc.

Guest Services Manager

Clintonville, WI · On-site

Employee recognition programs with monetary rewards including in-store vouchers, years of service ... We manage a variety of other retail businesses in markets where the fit is right, including Ace ...

Coborn's, Inc.

Guest Services Manager

Brillion, WI · On-site

Employee recognition programs with monetary rewards including in-store vouchers, years of service ... We manage a variety of other retail businesses in markets where the fit is right, including Ace ...

Atlas Copco

Field Service Technician

Appleton, WI · On-site

$28 - $29/hr

You will report to the Service Manager. * You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low ...

Macy's

Manager, Sales and Customer Service

Appleton, WI

$56K - $93K/yr

Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper ...

Macy's

Manager, Sales and Customer Service

Appleton, WI

$49K - $56K/yr

Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper ...

Macy's

Manager, Sales and Customer Service

Appleton, WI · On-site

$56K - $93K/yr

Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper ...

Coborn's

Guest Service Representative

Clintonville, WI · On-site

$12.50 - $15.25/hr

Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc. * Provide backup ...

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Service Manager information

See Appleton, WI salary details

$32.2K

$68.3K

$115.6K

How much do service manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for service manager in Appleton, WI is $68,272.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $78,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Appleton, WI? The most popular types of Service jobs in Appleton, WI are:
What are popular job titles related to Service Manager jobs in Appleton, WI? For Service Manager jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Appleton, WI look for? The top searched job categories for Service Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Service Manager jobs? Cities near Appleton, WI with the most Service Manager job openings:
Service Manager jobs near you

Assistant Service Center Manager

VIOC

Oshkosh, WI

Other

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Geared for the Driven

AtIvy Lane Corp, a franchisee ofValvoline Instant Oil ChangeSM(VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.

Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.

What you'll do

As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also enjoy playing a role in your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.

  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
  • Responsible for inventory, labor management and financial performance of the service center.
  • Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
  • Mentor, lead and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Provide superior customer service leadership

How you'llsucceed

  • You are friendly and willing to work as part of customer-focused team
  • Have effective interpersonal, oral communication skills
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
  • Knowledge of cash handling, facility and safety control policies and practices
  • Ability to occasionallylift upto 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Have full mobility andare able totwist, stoop and bend
  • High school diploma or equivalent
  • Six months of supervisory experience or related experience/training preferred

Benefits include:

  • Competitive pay & flexible work schedule
  • On-the-job training
  • Paid biweekly
  • Company provided uniforms and tools
  • We promote from within-a commitment we are passionate about
  • No late evenings
  • Paidtime off and holidays*
  • Medical, dental, vision, and 401(k) savings plans*

*Terms and conditionsapply,and benefits may differ depending on location

Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated againston the basis ofdisability.

The Company endeavors to make its recruitment process accessible toany and allusers. Reasonable accommodations will be provided, upon request, to applicants with disabilitiesin order tofacilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email1-800Valvoline@valvoline.comto make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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