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Service Manager Jobs in Appleton, WI (NOW HIRING)

Walmart

Auto Care Center Service Manager

De Pere, WI · On-site

$19 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Rice Companies

Service Sales Manager

Appleton, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Service Sales Manager is responsible for lead generation and completing sales along with providing excellent Customer communication and satisfaction. Duties and Responsibilities: * Presents and ...

Atlas Copco

Service Sales Manager

Green Bay, WI · On-site +1

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your role As a Service Sales Manager for Atlas Copco's Compressor Technique division, you will play a critical role in delivering exceptional service to our customers within the Green Bay/Appleton ...

Atlas Copco

Service Sales Manager

Green Bay, WI · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your role As a Service Sales Manager for Atlas Copco's Compressor Technique division, you will play a critical role in delivering exceptional service to our customers within the Green Bay/Appleton ...

Atlas Copco

Service Sales Manager

Green Bay, WI · Remote

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your role As a Service Sales Manager for Atlas Copco's Compressor Technique division, you will play a critical role in delivering exceptional service to our customers within the Green Bay/Appleton ...

VIOC

Assistant Service Center Manager

Oshkosh, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

VIOC

Assistant Service Center Manager

Oshkosh, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

Valvoline

Assistant Service Center Manager

Oshkosh, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

Valvoline

Assistant Service Center Manager

Oshkosh, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Appleton, WI

Service Manager information

See Appleton, WI salary details

$32.2K

$68.3K

$115.6K

How much do service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service manager in Appleton, WI is $68,272.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Appleton, WI?

The most popular types of Service jobs in Appleton, WI are:

What are popular job titles related to Service Manager jobs in Appleton, WI?

For Service Manager jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Appleton, WI look for?

The top searched job categories for Service Manager jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Service Manager jobs?

Cities near Appleton, WI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $68,272 per year, or $32.8 per hour.

Idealease (Fleet/Rental) Service Manager

Packer City International - Green Bay

Green Bay, WI • On-site

Full-time

Posted 25 days ago

Job description

At Packer City International, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Through teamwork, trust, and communication we empower our employees to take ownership in exceeding our customer expectations. 

Every employee at Packer City International is absolutely critical to its success and we are always looking for dedicated, qualified personnel to help us on our mission to be the best truck dealership in Northeastern Wisconsin and the Upper Peninsula of Michigan. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Position Summary

The Idealease Service Manager oversees the daily operations of the Idealease Service Department, including customer service, maintenance costs, warranty recovery, regulatory compliance, employee development, and shop performance. This position plays an important role in building strong relationships with customers, vendors, and other dealership departments.

Key Responsibilities
  • Oversee the daily operations, staffing, productivity, and financial performance of the Idealease Service Department.
  • Establish and manage Priority Service for Idealease customers.
  • Ensure Idealease Best Practices, company policies, and safety procedures are consistently followed.
  • Manage warranty identification, claims processing, and recovery efforts using available Idealease, Navistar, and vendor resources.
  • Coordinate outside repairs and over-the-road breakdowns in a timely and cost-effective manner.
  • Maintain compliance with Federal Motor Carrier Safety Regulations, including CFR Part 396.
  • Build positive relationships with customers and resolve maintenance concerns professionally and promptly.
  • Partner with vendors, Navistar representatives, sales personnel, and other dealership departments to support customers and business growth.
  • Recruit, train, develop, and supervise department employees while promoting teamwork and accountability.
  • Maintain a clean, safe, efficient, and customer-focused shop environment.
  • Review department performance and implement corrective action when necessary.
  • Conduct new-equipment orientations and attend required safety, Best Practices, and company meetings.
Qualifications
  • Previous experience in truck service, fleet maintenance, transportation, or a related field preferred.
  • Previous supervisory or management experience preferred.
  • Knowledge of warranty administration and service department operations.
  • Familiarity with Federal Motor Carrier Safety Regulations, including CFR Part 396, preferred.
  • Strong leadership, communication, customer-service, and problem-solving skills.
  • Ability to manage multiple priorities and respond effectively to time-sensitive maintenance issues.
  • Strong financial awareness and the ability to monitor expenses, productivity, and departmental performance.
  • Valid driver’s license and an acceptable driving record.

We are looking for a dependable, customer-focused leader who will promote safe and efficient operations, develop employees, and build strong working relationships throughout the dealership and with our customers.

Apply