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Service Manager Jobs in Chilton, WI (NOW HIRING)

Dobbs Tire And Auto Centers

Service Manager

Oneida, WI · On-site

$62K - $106K/yr

Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers--founded in 1976 in South St. Louis, MO as a family-owned ...

Texas Roadhouse

Service Manager

Sheboygan, WI · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Sheboygan, WI · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

SkipperBud's

Service Manager

Oshkosh, WI · On-site

The Service Manager is responsible for managing the service department and service team. Responsibilities include working with the customer (either internal or external) to obtain the information ...

Bergstrom Automotive

Service Manager

Neenah, WI · On-site

$95K/yr

Service Manager Bergstrom Neenah Refurbishment Center At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...

SkipperBud's

Service Manager

Oshkosh, WI · On-site

The Service Manager is responsible for managing the service department and service team. Responsibilities include working with the customer (either internal or external) to obtain the information ...

BERGSTROM AUTO

Service Manager

Neenah, WI · On-site

$95K/yr

Service Manager Bergstrom Neenah Refurbishment Center At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...

Burlington

Operations/Service Manager

Appleton, WI · On-site

$21.05 - $28.05/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Fleet Farm

Auto Service Manager

Fond Du Lac, WI · On-site

The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team. Job duties: * Teach, train, coach, and mentor your team ...

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All JobsService JobsService Manager JobsService Manager Jobs in Chilton, WI

Service Manager information

See Chilton, WI salary details

$34.1K

$72.3K

$122.5K

How much do service manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for service manager in Chilton, WI is $72,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $83,200.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What cities near Chilton, WI are hiring for Service Manager jobs? Cities near Chilton, WI with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Chilton, WI as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $72,322 per year, or $34.8 per hour.

Service Manager

Dobbs Tire And Auto Centers

Oneida, WI • On-site

$62K - $106K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


To be a team member of the Driven by Dobbs family you must be dedicated to supporting the company’s mission, vision, and values.


OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests.

POSITION TITLE: Service Manager

CLASSIFICATION: Exempt


POSITION OVERVIEW:

Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers—founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider—and Conrad’s Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work.


We are seeking an experienced Service Manager to oversee all service and repair responsibilities within a single unit retail store environment. This position will provide direct management to the service and repair operations within a shop environment ensuring quality, timeliness, safety and employee management standards are met. The ideal candidate will have strongly technical knowledge of various make and model service and repair standards, has high standards for customer satisfaction, with a strong work ethic to achieve results.


ROLES AND RESPONSIBILITIES:

  • Partners closely with Store Manager to interview, select and train all service technicians utilizing their technical expertise on ensuring knowledge, skills and experiences align with the needs of the business and role definitions
  • In partnership with the Store Manager, evaluates knowledge, skills and performance of all technicians; makes recommendations regarding development, promotions, merit, discipline, etc.
  • Manages and drives store performance goals including service sales dollars achievement, gross profit, customer satisfaction, employee safety, productivity and efficiency
  • Oversees and assigns daily work orders including time, tools, materials and equipment needed
  • Provides technical expertise and diagnosis for general and complex service requests for all make and model vehicles
  • Suggests and provides technical training to ensure constant skill improvement and enhancement for all service technician levels
  • Oversees the safe operations and proper workings of all tools and equipment in the shop; upon budget approval orders necessary replacements or repairs when needed
  • Ensure adherence to company policies, procedures, and safety standards at all times
  • Maintains high standards for store cleanliness, organization, and inventory management.
  • Analyze financial and operational data to identify trends and implement improvement plans for underperforming stores.
  • Ensure consistent delivery of exceptional customer service and resolve escalated concerns promptly
  • Manages inventory needs of the shop including tools, materials, equipment needed to ensure smooth operations
  • Leads a culture of safety, accountability and operational excellence within the service and sales teams in partnership with the Store Manager
  • Ability to meet flexible schedule requirements that could include early mornings, evenings and weekends to meet customer demands
  • Performs other position duties as directed by leadership
SUCCESS FACTORS:
  • A strong belief in safety- Being Safe 100% of the time is the expectation
  • Alignment with company mission, vision, and values
  • Strong work ethic with a commitment to results
  • Strong team player with the ability to adapt to diverse team members
  • Ability to perform in a fast paced/high volume environment
  • Excellent verbal and written communication skills
  • A high level of time management, accountability, and prioritization skills
  • Ability to be organized, problem solve, and be solution oriented
  • Self-motivated, goal- oriented, and driven to accomplish department goals
  • Strong critical thinker with a high level of attention to detail
  • Highly-customer centric and master relationship builder
  • Proficient in Microsoft Office (Outlook, Teams, Etc.)
  • Proficient in Point of Sales systems (VAST) strongly preferred
WORK ENVIRONMENT:
  • Frequent exposure to varying temperatures due to the nature of the work and shop conditions
  • Requires adherence to all safety procedures and proper use of personal protective equipment (PPE)
  • See attached for a complete list of physical demands required for this position
EXPERIENCE AND EDUCATION:


  • 5+ years’ experience in the automotive repair industry as a technician, service advisor, or service manager required
  • Previous experience managing a technicians strongly preferred
  • Strong technical acumen of automotive repair standards, tools, processes, etc.
  • Valid Drivers’ License Required


Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.


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