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Service Manager Jobs in Sun Prairie, WI (NOW HIRING)

Weidner Apartment Homes

Service Manager

Madison, WI · On-site

As a Service Manager POD, you are a multi-faceted maintenance professional dedicated to providing quality service in a timely manner to our residents and communities. This role is responsible for ...

New

Weidner Apartment Homes

Service Manager

Madison, WI

As a Service Manager POD, you are a multi-faceted maintenance professional dedicated to providing quality service in a timely manner to our residents and communities. This role is responsible for ...

New

Weidner Apartment Homes

Service Manager

Madison, WI · On-site

As a Service Manager POD, you are a multi-faceted maintenance professional dedicated to providing quality service in a timely manner to our residents and communities. This role is responsible for ...

New

Weidner Apartment Homes

Service Manager

Madison, WI · On-site

As a Service Manager POD, you are a multi-faceted maintenance professional dedicated to providing quality service in a timely manner to our residents and communities. This role is responsible for ...

New

Texas Roadhouse

Service Manager

Madison, WI · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Cintas

Service Manager

Madison, WI · On-site

Requisition Number: 223890 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Cintas

Service Manager

Madison, WI

Requisition Number: 223890 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Bridgestone Americas, Inc

Service Manager

Madison, WI

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

4 Senses House Cleaning

Service Manager

Madison, WI · On-site

... Manager Lead People. Elevate Standards. Build a Winning Team. 4 Senses House Cleaning is one of Madison's fastest-growing residential cleaning companies, known for delivering premium service ...

Texas Roadhouse

Service Manager

Madison, WI · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Hy-Vee, Inc.

Service Manager

Madison, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Fitchburg, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Fitchburg, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Oregon, WI

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Madison, WI

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Bridgestone

Service Manager

Madison, WI

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Hy-Vee, Inc.

Service Manager

Oregon, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Sun Prairie, WI

Service Manager information

See Sun Prairie, WI salary details

$32.1K

$68.1K

$115.3K

How much do service manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service manager in Sun Prairie, WI is $68,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $78,300.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Sun Prairie, WI? The most popular types of Service jobs in Sun Prairie, WI are:
What are popular job titles related to Service Manager jobs in Sun Prairie, WI? For Service Manager jobs in Sun Prairie, WI, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Sun Prairie, WI look for? The top searched job categories for Service Manager jobs in Sun Prairie, WI are:
What cities near Sun Prairie, WI are hiring for Service Manager jobs? Cities near Sun Prairie, WI with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Sun Prairie, WI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,077 per year, or $32.7 per hour.
Service Manager

Service Manager

Weidner Apartment Homes

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Weidner Apartment Homes rating

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

129th of 200 rated real estate companies

Job description

Glacier Valley & Royster Commons
Position Summary:
As a Service Manager POD, you are a multi-faceted maintenance professional dedicated to providing quality service in a timely manner to our residents and communities. This role is responsible for leading and assisting the team to execute all maintenance aspects of your community. This position may provide service leadership support across multiple communities within an assigned region and must be adaptable to varying operational needs. A successful Service Manager POD is able to manage their teams' time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities:
  • Perform and oversee daily service requests within assigned communities, ensuring timely and high-quality completion
  • Perform and oversee advanced system repairs including electrical, plumbing, boilers, hot water heaters, HVAC systems, appliances, etc
  • Support and execute unit turns to maintain make-ready timelines, including painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs
  • Execute daily, weekly, monthly service schedules as designated by Area Service Manager or Community Director
  • Perform timely pre-move-out inspections with Community Director as needed
  • Foster a culture of accountability, teamwork, and service excellence
  • Provide hands-on leadership and skill development to the entire maintenance team to strengthen technical capability, accelerate repair timelines, and consistently deliver quality workmanship Address staff performance concerns promptly, including documentation and evaluations, and communicate updates to the Area Service Manager and Community Director
  • Complete and supervise detailed carpentry, drywall, and interior/exterior painting work
  • Lead and participate in preventive maintenance and property improvement projects in conjunction with Area Service Manager
  • Provide hands-on leadership and skill development to the maintenance team to optimize repair efficiency and ensure quality standards are consistently met
  • Prioritize daily service assignments and provide hands-on support as needed
  • Schedule and coordinate timely completion of work orders with maintenance staff and vendors
  • Conduct and lead regular property inspections and take immediate corrective action to ensure vacant units, common areas, amenities, and grounds meet Weidner quality standards
  • Perform daily grounds maintenance, including trash removal, pet waste disposal, maintaining pet waste stations, sweeping walkways, and snow removal, where applicable
  • Supervise and assist with cleaning pools as directed, monitor chemical balance, maintain logs as required by city ordinances, when applicable
  • Maintain accurate documentation of all replacements and on-site purchases, including product warranty information
  • Must utilize personal cell phone and specified apps as part of your daily role
  • Must take part in the on-call rotation, as scheduled / needed
  • Must use personal vehicle to go between properties and pick up supplies as assigned during work hours
  • Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner's quality standards

Benefits & Perks
At Weidner Apartment Homes, we value our team members and offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Eligible on-site employees enjoy:
Health & Wellness
  • Medical, Dental, and Vision Insurance
  • Employer-paid Basic Life Insurance
  • Employee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters; up to three sessions at no cost

Financial Benefits
  • 401(k) Retirement Plan with company match of up to 4% of your eligible income
  • Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses (position dependent) tied to community performance

Time Away from Work
  • Vacation accrual, with no usage waiting period upon accrual
  • Sick time accrual, with accrued time usage eligibility after 60 days of employment
  • Nine company-designated paid holidays annually

Housing Benefits
  • Employee apartment discount available at Weidner communities, subject to availability and community guidelines

Workplace Support
  • Company-provided maintenance uniforms

Career Development
  • Continuing education reimbursement program after 1 year of employment, up to $2,500 per year for approved courses or certifications
  • Opportunities for professional growth and advancement within a nationally recognized property management company

Join Weidner Apartment Homes and become part of a team that values your contributions and invests in your success.
Qualifications:
  • 3+ years maintenance experience required
  • Experience leading work crews, delegating and staff supervision
  • Experience in technical training and developing others
  • High mechanical aptitude required
  • Able to lift and carry up to 80 pounds/36.3 kg, climb ladders and climb multiple flights of stairs at a time
  • Able to use appliance dolly, push/pull up to 200 pounds/90.7 kg
  • Able to work outdoors in all weather conditions
  • Able to be on feet constantly for entire work shift, if applicable
  • Strong knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems
  • HVAC, CPO, EPA certification required, when applicable
  • Industry designations, CAMT desired
  • Complete tasks in a safe and efficient manner
  • Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
  • Able to give professional directions clearly in person, over the phone, email, and text
  • Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
  • Yardi, HappyCo and Paycom experience preferred; Willing and able to learn new software programs
  • Follow Weidner's Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
  • Prompt, regular attendance; wear company dress code/uniform & maintain professional appearance at all times
  • Work effectively and cooperatively in a team environment and/or independently
  • Ability to work overtime as requested
  • Willing and able to be assigned to other Weidner properties as needed
  • Working knowledge of English; detail oriented, well organized
  • Must agree to a criminal background check and sign an agreement for voluntary drug testing
  • Must have access to personal vehicle and/or reliable transportation, at all times
  • Driver's license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work

What Weidner Apartment Homes employees say

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