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Service Manager Jobs in Sun Prairie, WI (NOW HIRING)

Hy-Vee, Inc.

Service Manager

Oregon, WI · On-site

Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for ...

4 Senses House Cleaning

Service Manager

Madison, WI · On-site

... Manager Lead People. Elevate Standards. Build a Winning Team. 4 Senses House Cleaning is one of Madison's fastest-growing residential cleaning companies, known for delivering premium service ...

Hy-Vee, Inc.

Service Manager

Fitchburg, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Madison, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Madison, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Madison, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manger

Madison, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Madison, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manger

Madison, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Byrider

Automotive Service Manager

Madison, WI · On-site

Automotive Service Manager career opportunity! Rewards for Automotive Service Manager: * Up to $70,000.00 salary based on experience * Additional monthly bonus potential up to $1k * Monday - Friday ...

Byrider

Automotive Service Manager

Madison, WI · On-site

Automotive Service Manager career opportunity! Rewards for Automotive Service Manager: * Up to $70,000.00 salary based on experience * Additional monthly bonus potential up to $1k * Monday - Friday ...

Byrider

Automotive Service Manager

Madison, WI · On-site

Automotive Service Manager career opportunity! Rewards for Automotive Service Manager: * Up to $70,000.00 salary based on experience * Additional monthly bonus potential up to $1k * Monday - Friday ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Sun Prairie, WI

Service Manager information

See Sun Prairie, WI salary details

$32.1K

$68.1K

$115.3K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Sun Prairie, WI is $68,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $78,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Sun Prairie, WI?

The most popular types of Service jobs in Sun Prairie, WI are:

What are popular job titles related to Service Manager jobs in Sun Prairie, WI?

For Service Manager jobs in Sun Prairie, WI, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Sun Prairie, WI look for?

The top searched job categories for Service Manager jobs in Sun Prairie, WI are:

What cities near Sun Prairie, WI are hiring for Service Manager jobs?

Cities near Sun Prairie, WI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,077 per year, or $32.7 per hour.

Service Manager

Hy-Vee, Inc.

Oregon, WI • On-site

Part-time

Re-posted 27 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,670 frontline employees who took The Breakroom Quiz

45th of 124 rated grocery stores

Job description

Additional Considerations (if any):
Must be 18+
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
The Service Manager keeps the store running smoothly by supervising and coordinating the activities of employees across all departments, ensuring customers receive prompt, friendly service at every turn. In this role, you'll lead by example, manage schedules, handle customer issues, oversee merchandising and compliance, and step in wherever the store needs you most.
If you are an experienced retail leader who thrives in a fast-paced environment and takes pride in developing people and delivering results, we'd love to have you on our team.
What You'll Do
No two days are exactly the same, but here's what you can expect:
  • Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one
  • Lead by example and maintain positive employee relations, creating an atmosphere of friendliness, teamwork, and accountability throughout the store
  • Plan, prepare, and adjust work schedules, assign employees to specific duties, and follow up to ensure tasks are completed properly and on time
  • Supervise and coordinate activities of employees across all areas of the store in the Department Manager's absence, or perform the work necessary at all job levels
  • Ensure proper customer service throughout the store and address specific customer issues promptly and professionally
  • Train workers in store policies, department procedures, and job duties and provide ongoing education for employees on updated policies and procedures
  • Evaluate employee performance and recommend personnel actions such as promotions, transfers, or dismissals
  • Train and enforce safety procedures to provide a safe and healthy work environment; fill out customer accident forms and first reports of injury as needed
  • Order merchandise, verify deliveries, ensure quality, and report discrepancies between orders and received product
  • Determine the location of ad and promotional displays and ensure product quality and quantities meet customer and store demands
  • Compile, store, retrieve, and understand managerial data including sales, inventory reports, and ad and display projections
  • Review personnel records for completeness and accuracy and understand the basics of the payroll system
  • Handle cash registers and Western Union, money order, and hunting and fishing license transactions
  • Recommend cost reduction programs and additions, deletions, and shelf allocation of merchandise
  • Handle confidential information including pricing, sales reports, profit and loss reports, and employee wages with discretion
  • Adhere to all Hy-Vee policies and store guidelines
  • Report to work when scheduled and on time

Your Skills
  • Solve practical problems and interpret instructions across a variety of situations with limited standardization
  • Perform arithmetic calculations involving fractions, decimals, and percentages accurately
  • Interview to obtain basic information, guide and direct people clearly, follow technical manuals, and maintain increased contact with customers and employees
  • Lead and develop a team while building a collaborative, customer-focused store culture

Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations, and eCommerce
Direct Reports: All positions except those listed above or as designated by the Store Director
Education and Experience
  • High school diploma or equivalent experience required
  • Two or more years of similar or related work experience preferred

Physical Requirements
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas
  • Where applicable to the role: ability to safely use sharp knives and blades for food preparation
  • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
  • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment
This is a fast-paced role in a retail store environment where you will be active throughout the store. You will have exposure to dust, noise, and temperature extremes, with possible equipment movement hazards and occasional exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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