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Service Manager Jobs in Sun Prairie, WI (NOW HIRING)

Pizza Ranch

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Verona, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Verona, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Rentokil

Technical Service Manager

Madison, WI · On-site

$116K - $117K/yr

Works collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and ...

BIOFerm

Post-Sales and Service Manager

Madison, WI · On-site

The Post-Sales and Service Manager is a critical member of the Operations Group who manages the post-commissioning and post-sales relationship with all BIOFerm customers. This position is responsible ...

BIOFerm

Post-Sales and Service Manager

Madison, WI · On-site

The Post-Sales and Service Manager is a critical member of the Operations Group who manages the post-commissioning and post-sales relationship with all BIOFerm customers. This position is responsible ...

Roland Machinery

Service Admin

De Forest, WI · On-site

Assists Service Manager with administrative requirements of tracking all in and outbound equipment for timely reporting to corporate * Perform accurate work order data entry to include technician ...

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All JobsService JobsService Manager JobsService Manager Jobs in Sun Prairie, WI

Service Manager information

See Sun Prairie, WI salary details

$32.1K

$68.1K

$115.3K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Sun Prairie, WI is $68,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $78,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Sun Prairie, WI?

The most popular types of Service jobs in Sun Prairie, WI are:

What are popular job titles related to Service Manager jobs in Sun Prairie, WI?

For Service Manager jobs in Sun Prairie, WI, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Sun Prairie, WI look for?

The top searched job categories for Service Manager jobs in Sun Prairie, WI are:

What cities near Sun Prairie, WI are hiring for Service Manager jobs?

Cities near Sun Prairie, WI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,077 per year, or $32.7 per hour.

Automotive Service Manager

Blain's Farm & Fleet (Blain Supply, Inc.)

Johnson Creek, WI • On-site

$53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Provide leadership and management of the auto service shop and team.

  • Assign daily tasks, review shop performance, and support associate development.

  • Offer technical assistance and support to ensure the delivery of advanced auto services and exceptional customer service.

Blain's Farm And Fleet rating

6.3

Company rating: 6.3 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

297th of 740 rated retailers

Job description

Company & Benefits Information

At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.

As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!

  • Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
  • All major Holidays & Birthday off
  • Advanced Leadership Training Programs: build the skills to grow your career
  • Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
  • Internal recognition programs that support an engaged workplace
  • 401(K) with company match

Compensation

  • Bonus program based on store metrics
  • Base pay starting at $53,000/yr

The pay range for this position starts as listed in the job posting but actual pay could be higher based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.

Job Duties

The Service Manager is responsible for providing advanced auto services, with exceptional customer service.

  • Provide full leadership of the shop and team
  • Provide technical assistance and support
  • Assign daily tasks
  • Review shop performance to meet company goals and budgets
  • Own staffing and associate development
  • And more!

Qualifications

Here's what it takes to be successful:

  • ASE A4/A5 Certs or ability to obtain within 1 year
  • 1+ of years of management experience
  • Valid drivers licence
  • 18+ of age or older

EEO Statement

Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

What Blain's Farm And Fleet employees say

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