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Service Manager Jobs in Beaver Dam, WI (NOW HIRING)

Truck Country

Assistant Service Manager

De Forest, WI · On-site

Truck Country is seeking a driven and experienced Assistant Service Manager to help lead our service department operations. This role is critical in ensuring high-quality repairs, exceptional ...

North Central Utility

Assistant Service Manager

De Forest, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ready to Make Your Mark in Service Leadership? North Central Utility (NCU) is looking for a self-motivated and results-driven Assistant Service Manager for our DeForest, WI location to represent NCU ...

Steel Craft

Customer Service Manager

Hartford, WI

The Customer Service Manager oversees the customer service function while managing key client relationships and driving strategic account growth. This leadership role is responsible for guiding the ...

PR Master

Guest Service Manager

Waupun, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Waupun, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Waupun, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Waupun, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

HyVee

Meat Service Manager

Ripon, WI · On-site

$21.25 - $28/hr

Meat Service Manager Department: Meat FLSA : Non-Exempt General Function This position is responsible for engaging all customers who pass by the meat department in conversation, especially related to ...

HyVee

Meat Service Manager

Ripon, WI · On-site

$21.25 - $28/hr

Meat Service Manager Department: Meat FLSA : Non-Exempt General Function This position is responsible for engaging all customers who pass by the meat department in conversation, especially related to ...

Roland Machinery

Service Admin

De Forest, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assists Service Manager with administrative requirements of tracking all in and outbound equipment for timely reporting to corporate * Perform accurate work order data entry to include technician ...

Roland Machinery Co

Service Admin

De Forest, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assists Service Manager with administrative requirements of tracking all in and outbound equipment for timely reporting to corporate * Perform accurate work order data entry to include technician ...

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All JobsService JobsService Manager JobsService Manager Jobs in Beaver Dam, WI

Service Manager information

See Beaver Dam, WI salary details

$32.5K

$68.9K

$116.7K

How much do service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service manager in Beaver Dam, WI is $68,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $79,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are popular job titles related to Service Manager jobs in Beaver Dam, WI?

For Service Manager jobs in Beaver Dam, WI, the most frequently searched job titles are:

What cities near Beaver Dam, WI are hiring for Service Manager jobs?

Cities near Beaver Dam, WI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Beaver Dam, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $68,896 per year, or $33.1 per hour.

Assistant Service Manager

Truck Country

De Forest, WI • On-site

Full-time

Re-posted 14 days ago

Truck Country rating

8.0

Company rating: 8.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

26th of 154 rated car dealerships

Job description

Truck Country is seeking a driven and experienced Assistant Service Manager to help lead our service department operations. This role is critical in ensuring high-quality repairs, exceptional customer service, and a safe, efficient work environment. You'll partner closely with the Service Manager to support technicians, drive performance, and keep operations running smoothly.
What You'll Do
  • Support day-to-day service operations and step in as a leader when needed (including after-hours/on-call support)
  • Coach, mentor, and hold technicians and service staff accountable for performance and procedures
  • Resolve customer concerns and manage high-priority repair follow-ups
  • Oversee technician efficiency, training, and development
  • Assist with hiring and performance management of service team members
  • Manage repair authorizations and monitor workflow
  • Track and address comebacks, ensuring quality control
  • Maintain shop safety, cleanliness, and compliance standards
  • Oversee shop equipment, tooling, and facility-related needs
  • Support budgeting efforts and monitor department expenses
  • Handle administrative duties including scheduling, time-off approvals, and service-related A/R follow-up

What You Bring
  • High school diploma or equivalent
  • Proven leadership experience in a service or shop environment
  • Strong communication, problem-solving, and organizational skills
  • Ability to manage multiple priorities in a fast-paced setting
  • Detail-oriented with a focus on accountability and follow-through
  • Proficiency in Microsoft Office (Word, Excel)
  • Comfortable working with technicians and customers in challenging situations

Work Environment
  • Combination of indoor shop and outdoor conditions
  • Exposure to noise, dust, and shop-related materials
  • Physically active role with occasional lifting (up to 50 lbs)

Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
Truck Country® / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.
McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

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