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Service Manager Jobs in Beaver Dam, WI (NOW HIRING)

Bridgestone Americas, Inc.

Service Manager

Watertown, WI · On-site

$24.72 - $37.08/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

HyVee

Service Manager

Ripon, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Truck Country

Assistant Service Manager

De Forest, WI · On-site

Truck Country is seeking a driven and experienced Assistant Service Manager to help lead our service department operations. This role is critical in ensuring high-quality repairs, exceptional ...

Steel Craft

Customer Service Manager

Hartford, WI

The Customer Service Manager oversees the customer service function while managing key client relationships and driving strategic account growth. This leadership role is responsible for guiding the ...

Pizza Ranch

Guest Service Manager

Waupun, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Waupun, WI

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

Pizza Ranch

Guest Service Manager

Waupun, WI · On-site

Guest Service Manager Who We Are Pizza Ranch ® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Sun Prairie, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

PR Master

Guest Service Manager

Waupun, WI · On-site

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

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All JobsService JobsService Manager JobsService Manager Jobs in Beaver Dam, WI

Service Manager information

See Beaver Dam, WI salary details

$32.5K

$68.9K

$116.7K

How much do service manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service manager in Beaver Dam, WI is $68,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $79,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are popular job titles related to Service Manager jobs in Beaver Dam, WI?

For Service Manager jobs in Beaver Dam, WI, the most frequently searched job titles are:

What cities near Beaver Dam, WI are hiring for Service Manager jobs?

Cities near Beaver Dam, WI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Beaver Dam, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $68,896 per year, or $33.1 per hour.

Service Manager

Sun Prairie, WI • On-site

Weidner Apartment Homes
Real Estate • 1 - 5K employees

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

133rd of 207 rated real estate companies

People enjoy working here

Respectful managers

Learn more about Weidner Apartment Homesexternal

Full-time

Re-posted 9 days ago

Job description

Position Summary:
As a Service Manager, you will mentor, train, and work with the service team members to oversee all maintenance aspects for your community. This associate must exhibit a high level of maintenance knowledge with the skill sets required to lead a service team, The Service Manager will work alongside the Community Director to ensure achievement of financial performance and increase asset value. A successful Service Manager is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities:
  • Prepare and supervise apartments for occupancy including but not limited to: painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs
  • Perform and assign service requests for residents daily and timely
  • Perform and oversee system repairs on electrical, plumbing, boilers, hot water heaters, HVAC systems, appliances, etc
  • Perform and oversee detailed work with carpentry, drywall repairs and interior/exterior painting, etc
  • Perform pre-move out inspections with Community Director, timely
  • Schedule timely completion of make-readies and service requests with maintenance staff and vendors
  • Manage and complete property improvements and preventive maintenance scheduled tasks, promptly
  • Conduct and lead regular and thorough property inspections, promptly identifying deficiencies and driving timely resolution to maintain Weidner quality standards
  • Foster a culture of accountability, teamwork, and service excellence
  • Assist with interviewing and recruiting associates, mentor and develop all maintenance and housekeeping associates Address staff performance concerns promptly, including documentation and evaluations. and communicate updates to the Community Director and Area Director
  • Ensure maintenance and housekeeping associates produce accurate and timely payroll records; manage overtime except for an emergency
  • Ensure and perform daily grounds maintenance, including trash removal, pet waste disposal, maintaining pet waste stations, sweeping walkways, and snow removal, where applicable
  • Clean and supervise pools as needed, monitor chemical balance, maintain logs as required by city ordinances, when applicable
  • Maintain accurate documentation of all replacements and on-site purchases, including product warranty information
  • Prioritize service responsibility for all maintenance and housekeeping associates daily and complete duties as needed
  • Manage vendor relationships for best pricing, quality and service
  • Reorder inventory supplies as necessary within the property's budget parameters
  • Must utilize Weidner issued cell phone and specified apps as part of your daily role
  • Must take part in the on-call rotation, as scheduled/needed
  • Must use personal vehicle to respond to service requests and pick up supplies as needed
  • Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner's quality standards

Qualifications:
  • 3+ years maintenance experience required
  • Prior management experience desired
  • Advanced mechanical aptitude required
  • Able to lift and carry up to 80 pounds/36.3 kilograms, climb ladders and climb multiple flights of stairs at a time
  • Able to use appliance dolly, push/pull up to 200 pounds/90.7 kilograms
  • Able to work outdoors in all weather conditions
  • Able to be on feet constantly for entire work shift, if applicable
  • Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems
  • HVAC, CPO, EPA certification desired
  • Industry designations, CAMT desired
  • Complete tasks in a safe and efficient manner
  • Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
  • Able to give professional directions clearly in person, over the phone, email, and text
  • Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
  • Yardi, HappyCo and Paycom experience preferred; Willing and able to learn new software programs
  • Follow Weidner's Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
  • Prompt, regular attendance; wear company dress code/uniform & maintain professional appearance at all times
  • Work effectively and cooperatively in a team environment and/or independently
  • Ability to work overtime as requested
  • Willing and able to be assigned to other Weidner properties as needed
  • Working knowledge of English; detail oriented, well organized
  • Must agree to a criminal background check and sign an agreement for voluntary drug testing
  • Must have access to personal vehicle and/or reliable transportation, at all times
  • Driver's license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work

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