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Service Manager Jobs in Appleton, WI (NOW HIRING)

Paper Converting Machine

Service Manager

Green Bay, WI · On-site

The Service Manager is responsible for planning, coordinating, and executing large-scale and complex field service projects, often exceeding $200,000 in value. This role serves as the primary point ...

Barry Wehmiller Group

Service Manager

Green Bay, WI · On-site

The Service Manager is responsible for planning, coordinating, and executing large-scale and complex field service projects, often exceeding $200,000 in value. This role serves as the primary point ...

Barry-Wehmiller Companies

Service Manager

Green Bay, WI · On-site

The Service Manager is responsible for planning, coordinating, and executing large-scale and complex field service projects, often exceeding $200,000 in value. This role serves as the primary point ...

Dobbs Tire And Auto Centers

Service Manager

Oneida, WI · On-site

$62K - $106K/yr

Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers--founded in 1976 in South St. Louis, MO as a family-owned ...

SkipperBud's

Service Manager

Oshkosh, WI

The Service Manager is responsible for managing the service department and service team. Responsibilities include working with the customer (either internal or external) to obtain the information ...

Bergstrom Automotive

Service Manager

Neenah, WI · On-site

$95K/yr

Service Manager Bergstrom Neenah Refurbishment Center At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...

SkipperBud's

Service Manager

Oshkosh, WI · On-site

The Service Manager is responsible for managing the service department and service team. Responsibilities include working with the customer (either internal or external) to obtain the information ...

BERGSTROM AUTO

Service Manager

Neenah, WI

$95K/yr

Service Manager Bergstrom Neenah Refurbishment Center At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...

BelAir Cantina

Service Manager

Green Bay, WI · On-site

$45K - $50K/yr

The Service Manager (SM) is responsible and accountable for assisting in all restaurant activities as necessary. The SM assists to ensure that all activities are consistent with and supportive of the ...

HyVee

Service Manager

Ashwaubenon, WI

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

BelAir Cantina

Service Manager

Green Bay, WI · On-site

$45K - $50K/yr

The Service Manager (SM) is responsible and accountable for assisting in all restaurant activities as necessary. The SM assists to ensure that all activities are consistent with and supportive of the ...

Hy-Vee, Inc.

Service Manager

Ashwaubenon, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Ashwaubenon, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Ashwaubenon, WI · On-site

Service Manager. Department: Grocery. FLSA : Non-Exempt. General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Burlington

Operations/Service Manager

Appleton, WI

$21.05 - $28.05/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager

Green Bay, WI

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

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All JobsService JobsService Manager JobsService Manager Jobs in Appleton, WI

Service Manager information

See Appleton, WI salary details

$32.2K

$68.3K

$115.6K

How much do service manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for service manager in Appleton, WI is $68,272.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $78,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
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What job categories do people searching Service Manager jobs in Appleton, WI look for? The top searched job categories for Service Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Service Manager jobs? Cities near Appleton, WI with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Appleton, WI as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $68,272 per year, or $32.8 per hour.
Service Manager

Service Manager

Paper Converting Machine

Green Bay, WI • On-site

Full-time

Posted 19 days ago

Job description

About Us:

BW Converting is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies - Paper Converting Machine Company (PCMC), Winkler + Dunnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.


 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.


 

Job Description:

The Service Manager is responsible for planning, coordinating, and executing large-scale and complex field service projects, often exceeding $200,000 in value. This role serves as the primary point of contact for customers, internal teams, and contractors, ensuring projects are delivered safely, on schedule, within budget, and to customer satisfaction. The Service Manager oversees project financials, resource planning, service execution, warranty support, and continuous improvement initiatives while driving effective communication across multiple departments.

Key Responsibilities

  • Lead the planning, coordination, and execution of field service projects, including equipment installations, modifications, maintenance programs, emergency service, training, and warranty activities.
  • Manage project financial performance from quotation through invoicing, including budget tracking, discrepancy resolution, and collection support.
  • Define project scope, prepare service estimates, and communicate requirements to technical resources and stakeholders.
  • Select, negotiate, and manage contractors, including scope definition, performance oversight, and onsite project coordination.
  • Coordinate staffing, travel logistics, parts availability, and third-party resources to support project execution.
  • Review and approve service labor, expenses, and reports while providing regular project status updates.
  • Lead Integrated Planning Sessions (IPS) and ensure execution of project plans, safety requirements, customer communications, site acceptance testing, and issue resolution.
  • Monitor service effectiveness, equipment performance, and customer satisfaction, driving timely resolution of field issues.
  • Ensure compliance with company and customer safety standards and promote a culture of continuous improvement.
  • Support field service team development through participation in hiring, coaching, and performance reviews.

Qualifications

  • Bachelor's degree with 8+ years of experience in capital equipment manufacturing, engineering, sales, or field service management; or an associate degree/certificate with 10+ years of relevant experience.
  • Proven project management experience overseeing complex technical service projects.
  • Strong problem-solving, decision-making, organizational, and communication skills.
  • Proficiency with Microsoft Office applications.
  • Ability to travel as required.
  • Experience with XA, Infor CRM, and CPQ systems preferred.
  • Bilingual language skills are a plus.

#LI-SG1


 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.


 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.


Company:

BW Converting

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