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Service Manager Jobs in Appleton, WI (NOW HIRING)

Hy-Vee, Inc.

Meat Service Manager

Ashwaubenon, WI · On-site

$20 - $26.50/hr

Meat Service Manager Department: Meat FLSA : Non-Exempt General Function This position is responsible for engaging all customers who pass by the meat department in conversation, especially related to ...

HyVee

Meat Service Manager

Ashwaubenon, WI · On-site

$20 - $26.50/hr

Meat Service Manager Department: Meat FLSA : Non-Exempt General Function This position is responsible for engaging all customers who pass by the meat department in conversation, especially related to ...

Truck Country

Service Administrator

Kaukauna, WI · On-site

Collaborates with the Service Manager on all matters. Uses accounting skills to maintain accurate financial transaction. Essential Duties and Responsibilities (not in order of priority): * Creates ...

Kalmar Solutions

Service Technician

Oshkosh, WI · On-site

$29.30 - $34.15/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

Cargotec

Service Technician

Oshkosh, WI · On-site

$29.30 - $34.15/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

Hiab

Service Technician

Oshkosh, WI · On-site

$29.30 - $34.15/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

Aquarius Home Services

Service Supervisor

De Pere, WI · On-site

$60K - $70K/yr

Service Manager Why You'll Love This Role If you're the kind of leader who loves developing people, solving problems on the fly, and building a team customers rave about, this role is for you. As our ...

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Service Operations Leader

Oshkosh, WI · On-site

$100K/yr

ABOUT THE ROLE We are not looking for someone to manage a service department. We are looking for someone to build one. This role exists to own the full performance, flow, and growth of our service ...

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Service Operations Leader

Wrightstown, WI · On-site

$100K/yr

ABOUT THE ROLE We are not looking for someone to manage a service department. We are looking for someone to build one. This role exists to own the full performance, flow, and growth of our service ...

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Service Operations Leader

Oshkosh, WI · On-site

$100K/yr

ABOUT THE ROLE We are not looking for someone to manage a service department. We are looking for someone to build one. This role exists to own the full performance, flow, and growth of our service ...

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Service Operations Leader

Wrightstown, WI · On-site

$100K/yr

ABOUT THE ROLE We are not looking for someone to manage a service department. We are looking for someone to build one. This role exists to own the full performance, flow, and growth of our service ...

Rice Companies

Service Sales Manager

Appleton, WI · On-site

The Service Sales Manager is responsible for lead generation and completing sales along with providing excellent Customer communication and satisfaction. Duties and Responsibilities: * Presents and ...

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$32.2K

$68.3K

$115.6K

How much do service manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for service manager in Appleton, WI is $68,272.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $78,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
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What cities near Appleton, WI are hiring for Service Manager jobs? Cities near Appleton, WI with the most Service Manager job openings:
Service Manager jobs near you
Meat Service Manager

Meat Service Manager

Hy-Vee, Inc.

Ashwaubenon, WI • On-site

$20 - $26.50/hr

Full-time

Posted 6 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,608 frontline employees who took The Breakroom Quiz

42nd of 114 rated grocery stores

Job description

Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Meat Service Manager
Department: Meat
FLSA: Non-Exempt
General Function
This position is responsible for engaging all customers who pass by the meat department in conversation, especially related to sales and service. Provides recipes, meal ideas, solutions for customers' daily meals, and special event entertaining based on product knowledge in the meat department and possible cross merchandising with other departments. Coordinates the packaging of product for customers' ease of preparation and pick up.
Core Competencies
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations
Accountable and Reports to: District Store Director; Assistant Mangers of Operations, Perishables, Health Wellness Home; Meat Department Manager or Assistant Meat Department Manager where applicable.
Positions that Report to you: Meat Clerks
Primary Duties and Responsibilities
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by:
    • escorting them to the products they're looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
  • Works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment.
  • Engages all customers who pass by the meat department in conversation, especially related to sales and service.
  • Provides recipes, meal ideas, solutions for customers' daily meals, and special event entertaining based on product knowledge in the meat department and possible cross merchandising with other departments.
  • Coordinates the packaging of product for customers' ease of preparation and pick up.
  • Schedules and oversees product demonstrations in the meat department.
  • Coordinates special meat cuts as required.
  • Communicates to customers on phone, in person, or on e-mail regarding food and food preparation.
  • Advises customers regarding food safety, refrigeration, and proper food preparation.
  • Ensures new items are ordered as requested by customers.
  • Attends company wide and industry meetings as assigned.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities
  • Stays current regarding meal trends and menu planning, etc.
  • Assists in other areas of store as needed.
  • Performs other job-related duties and special projects as required.

Supervisory Responsibilities
  • Instructs, assigns, reviews and plans work of others.
  • Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
  • Has the authority to approve employee discipline.
  • Has the authority to recommend employee transfer, discharge, and salary increases.

Knowledge, Skills, Abilities and Worker Characteristics
  • Must have the ability to do logical or scientific thinking to solve problems with several abstract and concrete variables.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Possess the ability to compose original correspondence; follow technical manuals and have increased contact with people, talk with customers to identify their requests; guide people and provide basic direction.

Education and Experience
High School or equivalent, CBT regarding cooking/meal preparation, Hy-Vee food safety training, Dale Carnegie is encouraged. Over 1 year up to 3 years of similar or related work. Prior experience in meal preparation.
Physical Requirements
  • Must be physically able to exert up to 50 pounds of force frequently (energy exerted); and exert up to 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions
This position is exposed to a cool environment and dampness. There is noise from the saws and some exposure to cleaning solvents. This is a fast paced work environment which will include some evenings and weekends.
Equipment Used to Perform Job
Scales, knives, wrapping system, familiar with store software, and comfortable with internet communication
Confidentiality
Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.
Contacts
Deals with customers on a daily basis, has contact with vendors and suppliers and community organizations.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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