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Service Manager Jobs in Appleton, WI (NOW HIRING)

Hy-Vee

Meat Service Manager

Ashwaubenon, WI · On-site

$20.50 - $27/hr

Job Title: Meat Service Manager Department: Meat FLSA : Non-Exempt General Function: This position is responsible for engaging all customers who pass by the meat department in conversation ...

HyVee

Meat Service Manager

Ashwaubenon, WI · On-site

$20 - $26.50/hr

Meat Service Manager Department: Meat FLSA : Non-Exempt General Function This position is responsible for engaging all customers who pass by the meat department in conversation, especially related to ...

RIESTERER & SCHNELL INC

Service Writer Chilton

Chilton, WI · On-site

$20 - $25/hr

Assists the Service Manager in assuring that the shop is in compliance with governmental regulations, safety guidelines, company policies, and up-to-date on manuals and other resources. 14. Presents ...

RIESTERER & SCHNELL INC

Service Writer Chilton

Chilton, WI · On-site

$20 - $25/hr

Assists the Service Manager in assuring that the shop is in compliance with governmental regulations, safety guidelines, company policies, and up-to-date on manuals and other resources. 14. Presents ...

Riesterer & Schnell

Service Writer Chilton

Chilton, WI · On-site

$20 - $25/hr

Assists Service Manager in coordinating special promotions, clinics and other departmental events. * Generates reports and completes other paperwork as requested. * Reviews Technician time postings ...

Truck Country

Service Administrator

Kaukauna, WI · On-site

Collaborates with the Service Manager on all matters. Uses accounting skills to maintain accurate financial transaction. Essential Duties and Responsibilities (not in order of priority): * Creates ...

Cargotec

Service Technician

Oshkosh, WI · On-site

$29.30 - $34.15/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

Hiab

Service Technician

Oshkosh, WI

$29.30 - $34.15/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

Kalmar Solutions

Service Technician

Oshkosh, WI · On-site

$29.30 - $34.15/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

Hiab

Service Technician

Oshkosh, WI · On-site

$29.30 - $34.15/hr

Recognize sales opportunities and communicate to District Service Manager * Coach/tutor junior ... colleagues and trainees as necessary * Conduct self at all times in a way that promotes a positive ...

Aquarius Home Services

Service Supervisor

De Pere, WI · On-site

$60K - $70K/yr

Service Manager Why You'll Love This Role If you're the kind of leader who loves developing people, solving problems on the fly, and building a team customers rave about, this role is for you. As our ...

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All JobsService Manager JobsService Manager Jobs in Appleton, WI

Service Manager information

See Appleton, WI salary details

$32.2K

$68.3K

$115.6K

How much do service manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for service manager in Appleton, WI is $68,272.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $78,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Appleton, WI? The most popular types of Service jobs in Appleton, WI are:
What are popular job titles related to Service Manager jobs in Appleton, WI? For Service Manager jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Appleton, WI look for? The top searched job categories for Service Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Service Manager jobs? Cities near Appleton, WI with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Appleton, WI as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $68,272 per year, or $32.8 per hour.
Assistant Service Manager Chilton

Assistant Service Manager Chilton

RIESTERER & SCHNELL INC

Chilton, WI • On-site

$25 - $32/hr

Other

Posted 14 days ago

Key responsibilities

  • Coordinates all turf service repair work including answering phone calls, providing technical advice, and communicating between technicians and customers.

  • Oversees management-related responsibilities for the turf section of the Service Department such as customer service, quoting repair work, and supervising technicians.

  • Manages transportation for equipment between the dealership and customer sites by coordinating with delivery drivers and third party vendors.

Job description

Riesterer & Schnell is Wisconsin's premiere John Deere Dealership, serving WI farmers and residence for nearly 100 years. Joining the R&S team means that you get to be a part of the John Deere legacy, helping feed and clothe the world. If your personal values align with our company values of Team Work, Integrity, Sense of Urgency, Determined to Win, and Empowerment please complete an application to explore joining a team as hard working and passionate about serving customers as you are!
Hours for this job are Monday through Friday from 7:30 am until 5 pm and a Saturday rotation from 7:30 am until noon
Starting wage range is typically $25-32/hr and varies by experience level
Oversees the daily operation of the turf repair shop including waiting on customers, scheduling work, coordinating with technicians, etc. Acts as back-up to the Service Manager in his absence.
Essential Functions:
  1. Acts as the lead person for coordinating all turf service repair work. Answers phone calls, provides technical advice, communicates between technicians and customers, prepares and presents repair orders, coordinates pick-up and delivery, and accepts payment.
  2. Responsible for all management-related responsibilities for the turf section of the Service Department with assistance from Service Manager. This includes, but is not limited to, customer service, quoting repair work, supervising Technicians, etc.
  3. Reviews Technician time postings for accuracy and assists with payroll time reporting.
  4. Communicates with customers on current status and time frame of repairs. Explains repairs as needed, to assure proper understanding.
  5. Fills in for the Service Manager in his/her absence, rotating work days to assure proper coverage.
  6. Assists the Service Manager in assuring that the shop is in compliance with governmental regulations, safety guidelines, company policies, and up-to-date on manuals and other resources.
  7. Manages transportation for equipment coming and going between the dealership and customer sites. Works with Delivery Drivers and third party vendors to assure timely pickup & delivery.
  8. Assists Service Manager in coordinating special promotions, clinics and other departmental events.
  9. Completes management training towards employee, personal, profit/loss, budgeting, and general service- related goals.
  10. Attends department meetings and participates in other company events in a positive manner.
  11. Maintains work area and shop in a clean, neat and safe manner.
  12. Presents a positive, professional image in dress and conduct at all times.
  13. All other duties as assigned.

1. Excellent communication and customer service skills required.
2. Strong attention to detail and organizational skills required.
3. Ability to use a computer and current software programs required.
4. Knowledge of turf equipment preferred.

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